December 3, 2018
Outstanding! Courteous, professional, personable and simply the best car-buying experience I've had - - hands down. I purchased a 2018 Toyota Highlander at Reliable today and my sales consultant was Randy Tan. Randy is Top Shelf. After spending numerous hours over a few days, he had thoroughly answered my questions, competently demonstrated and explained the new tech features, and never pressured me about buying. Just the opposite - - I got the distinct sense that this guy was there to serve and work for me, and he truly did. I like subject matter experts who are up front, open, honest and straight forward with a passion for service, and Randy is just that. In addition, Reliable Toyota beat every offer I had received from other dealerships in the Region by a wide margin. Happy, happy, happy!