We purchased our E Class at Mercedes-Benz of Columbia with the assistance of Zac Nichols and Danh Do. They were fantastic. We started the process on the internet, and Zac was very helpful with walking us through the process, then over the phone, and eventually the test drive and the final purchase. We cannot say enough great things about him and Dahn. If you are looking to purchase a Mercedes, consider the location in Columbia, MO. They make the experience easy.
Mike Pattrin and his team were great to work with - seamless transaction from another state, got the entire process completed and car shipped in a week (impressive given that they don't control the shipping component). Transparent in their deal, and worked with me to get the perfect car at the right price. Would definitely buy another car from them again.
Matt Smith went above and beyond to find the perfect car for our family after our car was totaled. We live in KC and he was available for any questions even after office hours. He promptly provided pics and all requested info even while looking at cars at other dealerships. After driving to Jeff City to see the car he made sure it was in top condition and everything we wanted was addressed. He had impressive customer service especially for car sales. He made sure we we happy the whole way through and even told us to call if we have any questions about the car or service after we got back home. Gemma was a blazing gun in the financing dept she was very efficient and straightforward without any pressure. I would make the drive again to Jeff City any day. Thanks Matt and Gemma for a wonderful experience.
I am very grateful for Michael Pattrin and his hard work in finding me the perfect vehicle for me. I recently was put in a difficult position without a vehicle for a few weeks, but Michael made it quick and easy with the entire process of finding and purchasing a BMW X5. I look forward to doing business again in the future!
I just purchased my first vehicle from Riley and found their team to be exceptional in answering my online questions, preparing for my visit to the dealership, managing the sale, and walking me through the vehicle introduction. Great team of professionals.
Very helpful in facilitating a sale long distance!
by Teslahunter from DealerRater.com
December 3, 2018
We searched for a Model X online and found one at BMW of Columbia at a more than fair price! It was worth the 5 hour drive and Derek Estes sent more pictures and video to increase our comfort with making the sale essentially over the phone. He even drove it to the supercharger on the other end of town to ???fill ???er up??? before we left with it and he spent an hour on the phone with Tesla trying to get it out of the ???valet mode??? the previous owner had locked the car into. They gave us a very fair offer for our trade and truly did everything they could to make this a smooth process- in and out in less than an hour! Great service and great price!
Brad sold me my first car 4 years and did an amazing job with helping me out, so I knew I had to go back to him when I was in the market for a new car. He answered all of my questions, was upfront and honest with everything, and really worked to get me the best deal. I appreciate all of the work he and the BMW team did. I will never go to anyone else for my vehicle needs and will always recommend him to everyone I know. Thank you again Brad!!! I love my X1!
Found this vehicle on line. Knew the dealership would have a reputation to live up to, after all, it is BMW. The pleasant surprise was that they were all sincerely lovely people. Always asking if you needed one thing, any questions, etc. I loved the vehicle, felt I had an inside peak into a really nice family, and know I can return with any questions or concerns I may have. Because they kept stressing that. Thank you for being more than a convenience, you were a buying pleasure.
Great Experience - Left with a new car and a new friend
by Trustedadvisor from DealerRater.com
November 29, 2018
Traveled from Lawrence KS (yes...Jayhawk territory) to work with Jonathan to purchase a car. When I first called him he promised to send more pictures of the car, which he did as promised. We found Jonathan to be professional, very knowledgeable about the car, not pushy at all and just a really nice guy. We enjoyed learning about his family and some of his accomplishments before he became a car guy. As I said...we left with a car and a new friend!
Top Quality Motors gives you top quality treatment
by CJB from Columbia, Missouri
November 26, 2018
We have been doing business with Top Quality Motors for many years and have come to appreciate their honesty and integrity. Wayne and Bill made our recent purchase a pleasant experience. If you need a quality used car, I highly recommend Top Quality Motors.
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