Russ Darrow Mazda is and always will be my dealership of choice for all my service needs. I have been coming to Russ Darrow for many years and have been completely satisfied every time I stop in for a routine oil change or major repairs I can't say enough about the service department going above and beyond to ensure my Mazda is running smoothly for years to come.
Dave Shepard was no-pressure, listened to our wants for a new car, and delivered! He did not try to sell us on a more expensive car than we were looking for. Very easy car buying experience and extremely satisfied with our purchase.
Bought used chevy z71 from these people. Salesman was not pushy and very noligible about what he was selling. Price was cheaper than anywhere else. I got truck home and had a small problem with it they took care of it with no hesitation. Glad I went there will definitely go back.
Very friendly sales representative. All questions were answered and she was very friendly. Would definitely recommend this dealership to a friend! Test drive was long enough to get a full feel of the car before purchasing. Only lengthy part was that the car had not been serviced so we had to wait a little extra time for that.
My experience with International Audi began with a sales rep, Justin. Good guy. Well spoken, impeccably dressed, knowledgable, and extremely friendly. He test drove a used Q7. Great ride! Wish I could purchase it. Asked that we do the dealing via text/email/phone and they complied.
Later in the day, Justin put me on the phone with his superior, AJ. Now I recognize that they need to do this, but I appreciated the honesty and straight-forward nature of our conversation. I will say that we did not end up making a deal, but I feel this is the kind of dealership that I would recommend to others.
I bought my car in to fix a bad taillight, but they changed my battery instead . They claim the battery was the cause of the problem since is low in voltage. That didn't solve my issue so they rechecked and found out I have a bad mogul. I don't understand why they didn't do that the first time. I spent 1200 dollars just to get my car fix right . I have a BMW 535 2010 . I will never come back here again the service is slow and the mechanic doesn't know what they doing .
Over the course of three weeks, I found Andrew and the international autos staff to be very informative, responsive, patient and accommodating to my experience. Although I did not end up purchasing an SUV at this time, I anticipate returning back to this dealership when the time is right.
The moment you drive in service, your pampered by smiling friendly service personnel. After a quick check in with the service advisor for the requested repairs, I was able to quickly obtain a high-end loaner car for use during the day. And excellent dealership.
Very attentive and professional. The other BMW dealer (International Motors) you have to go get a salesman to help you. They also tried to low ball my trade and they were annoyed I wanted to take a test drive. BMW Milwaukee North is the best place to buy a BMW in the greater Milwaukee area.
The staff at this location where awesome! Very professional and down to earth. I didn't purchase my current car from that location and was just there for service but I will definitely be going back next time I'm looking.
I was looking for a Mercedes diesel suv and found it at car castle. They have an impressive inventory of high end vehicles! Tony and Omar were knowledgeable of my vehicle, it???s history and their inventory. This isn???t a big operation so I would advise that you schedule an appointment or you may be waiting. Overall I am satisfied with their performance and LOVE my Mercedes!
After searching for a car for over a year i finally found the perfect fit. The 2015 BMW M235i i purchased was in absolutely pristine condition. Actually even better than advertised. The salesman Lee that I dealt with went above and beyond to answer my numerous emails promptly. Since I had to travel almost 5hrs to get there Lee even sent me on my way with a full tank of gas
After having a horrid experience with a San Francisco BMW Dealer on a very nice used BMW (it was sold out from underneath me AFTER it had been paid for and AFTER I have booked plane tickets to pick it up by a less than honest Manager, who was very rude), I decided to try one of the other cars that I had found on Cars.com. I called Lee at International European. He seemed very relaxed and forthright, we worked through the deal quickly and I was very impressed to find a car delivery man calling me about five days before I realistically thought was possible to get the vehicle here. It was in very nice condition and I would buy another car from these folks in a flash. Great Service in what can be a vicious market.
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