All around great experience
December 3, 2018
This is my 2nd vehicle purchase from Cain BMW, Jessica was great to work with. It is very good to have a sales person be kind and knowledgeable but she was much more than that. She was able to answer every question I had, some being fairly technical. She spent as much time as I needed never once pushing or guiding me in a certain direction. She understood I would come to my own conclusion on what worked best for me personally and only offered her opinion when I asked what she really thought. I don't mean she didn't have information or answers, I mean she gave what was asked for. She gathered vehicle reports and did comparisons for me and got all of this done the next morning. Within 24 hrs of just stopping by to look at a certain certified car they had it was home with me. Never any hard tactics. The product was there and if I wanted to see any of it she was right there to show me. The 1st purchase was flawless and I was very happy this seems to be the normal at Cain. Jessica fits right in. Eric who helped me with my 1st purchase now does finance and made the purchase seamless. A very good team at Cain, and the certified's are like new and priced more than competitive.