Refreshing, seamless, superb customer service
December 3, 2018
Michael Pope and Regina Tharpe are ABSOLUTELY INCREDIBLE! I went to several BMW dealerships prior to Palm Springs and always left feeling passed over, rushed and generally ignored??? not the case with Michael Pope and his amazing team. After such a rare, great experience, I will not work with anyone else. I myself come from 10+ years in customer service and Michael is the epitome of professionalism and understanding. And Regina was so knowledgeable and patient. They should get a raise! Thank you Michael, Regina and the entire Palm Springs BMW team!