I moved here from Chicago where the BMW Service was excellent. I have found that the Palm Springs BMW is just as good especially when your service person is Stan Sterling. He cares about you and your car. He is excellent.
Worst car I've ever driven!!
by DaraDC from Vienna, VA
November 17, 2018
Getting this car back in jun of 2016 as a brand new lease from BMW of Fairfax, I've been in the service department almost every 2 weeks. I had an accident due to a brake failure, the A/C broke down after 3 weeks of picking up the car, and so far the dealership has changed 4 set of the whole brake system. NOT A RELIABLE CAR AT ALL. Looks are good, Quality is HORRIBLE?!
As always excellent and timely service. Sandy goes above and beyond to assure that my needs are met I wouldn???t consider taking my car to another dealership.
The most comfortable car I have owned.
by My lovely Beemer (BMW) from Los Angeles, CA
January 14, 2019
I got in love with this car, when I drove the same model, as a loaner car to San Diego. This is the most comfortable I have ever been driving a car on a long trip. The car has plenty of room to relax your legs specially on long trips. It has a double compartment in the trunk where you can fit extra luggage. I really love this car.
I brought my car in because the coolant light was on. The service department was very busy because of the Thanksgiving holiday and yet nmanaged to have the repair department do a full service. Now I don???t have to take it back next month.
Beautiful car inside and out!!
by Lori I from Cranston, RI
January 6, 2019
This car meets all of my needs. Not only a beautiful looking car. Love the way it handles. My first BMW and I know it won’t be my last. Great purchased I made.
Recall part fir 2009 x3. Had issue with electronic back window. But was fixed to satisfaction. Service rep Sandy and service manager very professional Overall good job
It's been a great car
by Brandon from Ontario
January 10, 2019
It's a great car but you have to make sure the maintenance is done. That's why I purchased the maintenance program. You cant beat 2k for 3 years worth of maintenance. BMW has the game rigged with that deal. Then Anthony zabala over at BMW of Ontario makes the whole process so much better.
My car had a flat tire while traveling in Palm Springs and Bryan came to the rescue~ He was professional and genuinely considerate~ He even took his own time to drop off my key to the hotel due to my circumstances~ He is the BEST of the BEST!!! Thank you Bryan!!!
Sporty & luxurious
by JeffSMU01 from Dallas, TX
December 18, 2018
This car is fun to drive and has a lot of technology and useful gadgets that make driving the car fun. It also has a great luxurious feel.
Chris Hapner consistently provides exceptional service whenever I bring our X5 in for service. He is always professional and courteous. His extensive experience is helpful when he explains any issues with the car. He calls or texts with an update on the vehicle. He advises you of when the car will be ready for pick up. Each and every time the car has been ready as promised.
BMW Owner 4 Life
by BMW1-6 from Sykesville, MD
December 27, 2018
We purchased 3 vehicles in 3 days from North West BMW. Our 6th overall. Karen Anderson was awesome. From start to finish the whole transaction was smooth. We are a Northwest BMW customer for life.
This car is the best of all worlds. It’s got a backseat and the trunk which can be difficult to find on a convertible. the hardtop is up and down within seconds of pushing a button. Interior styling is minimalist luxury and the car is extremely comfortable. I absolutely love owning this car and really don’t have anything negative to say about it.
I exchanged my X5 for this X4. While the performance is good, runs smooth. The height can be a bit higher for better view. My X5 had more engine power due to 3.0 litre V6 engine that I miss in X4 otherwise this is a fun car to drive. Loaded features is a big plus
This is an excellent machine for hauling small families around town. I bought a used one at 23k miles. It’s diesel, and gets 30miles hwy and 27miles combined, with eco mode and and full tank, saves 12miles additional miles, most I ever saved. Performance is great too but you have to put it on sport mode to get a real BMW experience. There’s minor outside noise with moon roof fully opened but you get an airy cabin feel and the views are great. Navigation is very poor, I never managed to put directions while driving and mine is very outdated, it’ll cost $250 for an upgrade. Head up display is very small. If lean your head off the upright position it goes away. Here are my pros and cons.
PROS: Perfomance never disappoints, with adaptive rear suspension you get truly altimate driving machine
Auto hold and Eco mode combined, good value for your money.
This is the best Diesel engine i have ever owned
CONS: Great infotainment with poor iPhone intergration. Sometimes it won’t play Apple Music, you have to dig down and do numerous reboots to have it display Pandora.
Eco Mode is great but ride feel is severely compromised
Additional options and extended warranties can skyrocket the price very quickly.
This is a great car and would recommend it to anyone. No maintenance issues hear to report.
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