This was a pleasant buying experience and John is a professional who listens - from the test drive to the negotiations. He even offered to stop by my home and help me program the garage door opener if needed. Picking up the car today was a pleasure - he went over everything about it in detail and I am a happy customer of Morong.
Beautiful and reliable luxury vehicle. Excellent!
by BMWFAN from El Paso, TX
January 16, 2019
This BMW meets all of your personal and family needs. Create Vehicle in excellent like new condition! Drives and looks beautiful, Excellent luxury vehicle, you will never regret having it!
I told them what I was looking for and where I needed to be from a price perspective and they made it happen. They were able to secure the car I was looking for out of state and even given that extra step the entire process was completed in 5 business days.
Great proformance SUV, 1 serious problem
by Xgunr from Jacksonville, Fl
January 25, 2019
Best high performance SIV I have owned, better than my last Mercedes AMG! Only had one problem with rear differential axels causing vibrations. Took 3 months for German parts and repair, love the SUV except fir that and it was/is a design problem fixed in the 2019’s. Going to trade it in 2020 for new X3 “M” I hear is coming. Again great SUV only wished BMW would of let all us X3 M40i owners know of the design problem!!!
Dan was straightforward and easy to work with on the purchase of our 2019 VW Tiguan SE. No pressure. Very knowledgeable. Would definitely buy another car from Morong!
Love love love!!!
by Jessica from Waukesha, WI
January 5, 2019
I purchased my F30 private party in June of 2018 and it’s been outstanding! The ride is smooth and comfortable. All of the interior trim is high quality. I have 73,000 miles on it and it’s been awesome so far! It developed an oil leak from the oil pan not too long ago which was slightly disappointing, but cars are mechanical machines and that’s bound to happen. There can be a lot worse and more serious problems to have on a car. I smile every time I get in, and start it up. I LOVE this car. I’m going to be a BMW customer for life now!
I just purchased my 5th X5 since 2004, this, new and updated version of the BMW X5 is sleeker, faster, hugs the road and is wonderfully comfortable. Gas mileage has improved to 20mph - really a superb vehicle all around.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
loving my BMW
by anne from barrington ri
January 3, 2019
lots of leg room, smooth ride, love the sound system, not a bulky car, very speedy car, enough room for luggage and family. love the safety features and the heads up display.
I was always been interested in the Smart Car and I found it at CarMax, I got a good deal on it, I love it and I turn heads with it! Thank You!
The F30 3 Series is King
by Davy_D916 from Sacramento, CA
January 27, 2019
After owning the last generation E90 class 3 series for six years, I thought I was ready to move on to another brand and I didn't think I wanted another 3 Series. After driving the Audi A4 and the current generation 3 Series, I decided I stick with BMW. One year later and I'm certain I made the right choice. The F30 328i resolves many of the concerns I had with the E90. It's much quicker, it get's great fuel economy, I enjoy all the new technology and the heads-up display.
I get an average of 24 MPG and I have a lead foot. I'm normally not a huge fan of electronic steering but I'm okay with it on this BMW. In fact, it's much more enjoyable because it actually feels like I have power steering (the E90 was questionable at best).
I have the M Sport package and would recommend that you purchase your 3 Series with this package at a minimum because of the suspension and styling improvements. Especially used, the price difference between an M Sport and non-M Sport is minimal but you get so much for your money.
I also highly recommend removing the run flats ASAP and installing normal tires. This made the car drive so much more smoothly and provided improvements in cornering, braking and accelerating. Keep a can of "Fix-A-Flat" or get AAA/Other Roadside Assistance. You will not regret removing the run flats.
After adding 30,000 miles to an already used BMW, I believe the F30 class may be more reliable than the E90 class 3 series. The car is past 50,000 miles now and I couldn't be happier with the reliability and all aspects of the car.
I bought this car used. So far I love it, it’s very comfortable, handles well on wet roads, and the interior and controls are very intuitive. It also has a surprising amount of power and acceleration, even without putting it in sport mode.
My husband drove volvos for years and sold his last one a few months ago. we purchased a different car and right from the start had problems - it was NOT a volvo and the dealership was NOT helpful and ultimately I suggested we trade for a volvo v60. he said he did not want the hassle. I said I would do it. so I drove to volvo on a saturday afternoon, had the pleasure of working with Ralph D'Angelo and Matt Anderson, and at the end of the day drove the car, the pre-owned nifty volvo v60 home! it could not have been easier, it could not have been more pleasant - everyone at this dealership was fantastic, professional, dedicated to getting us in the right car and making the trade happen that day. no angst, no dickering... good questions and conversation and a fabulous car at the end of the day. I cannot recommend Ralph and his team highly enough. thank you.
Madelyn's BMW X1
by Jeff from Clearwater, FL
November 5, 2018
Previous car was a BMW M3 and it was a terrific car before the security system went out after the warranty expired. My wife loves the X1 because it drives like a car and has good storage. No issues except needed new tires and the sunroof headliner needs to be replaced at my expense even though I purchased the extended warranty. Car is parked in a garage at night and during working hours.
Ralph was accommodating and easy to work with. This was my second car purchase with Ralph. I had a very specific car in mind and he had one for me. I changed my mind on trading in my old car at the last minute and Ralph worked up my new paperwork in minutes.
by KartFan from Canton, MI
November 27, 2018
The mechanical grip and performance is great. The interior is well designed and crafted. Not a big fan of the A/C system. Complicated to adjust the temperature. I personally like the low floor which makes handling really good.
Ralph was great, start to finish! I popped in on a whim one Friday afternoon and he was helpful right from the start, knowledgeable, courteous, and letting me browse at my own pace while standing by to answer all my questions. I stopped by again the following Saturday and he was again helpful right form the start. He went on test drives with me and answered all my questions. I even bonked him on the head with the automatic headrests while trying to work the seat heater, and he handled it like a champ! He mentioned a couple of times that we deserved a luxury experience and I truly feel we got that! The customer service was above expectations. Before I popped in that first Friday afternoon, I was nearly 100% sure I was buying another Lexus RX350. After my experience with Ralph at Portland Volvo, the decision became very clear. I wanted a luxury experience with my luxury vehicle (Volvo XC60) and I'm confident I'll continue to enjoy this kind of customer service. Thank you, Ralph!!!
Never going back
by JacquelineD from Patchogue, NY
January 20, 2019
This car has such a smooth, quiet ride. There's plenty of pick-up and a ton of trunk space considering its a compact SUV. Perfect car for my husband and I as we start our family! Its safety rating is superior and for an SUV, the fuel economy is great!
Salesman was friendly and personable. Took a couple test drives. Service was very quick. Once I decided I wanted to buy it, I was on the road in my Mustang in less than 30 minutes. The sticker price was pretty much their lowest so not a lot of room to haggle, but I did get them to round down to the nearest thousand.
After test driving my first BMW I never look back
by Blonde from Silver spring, MD
January 2, 2019
Awesome reliable dependable comfortable car I have ever driven.. I never go outside and my car don’t start.. I can always depend on my BMW
I am letting the rest of the community know the owner cares about his customers. I posted a review and the next day i got a call from the owner to correct the issue. The alignment was fixed and the turn signal repaired. The owner understand the care to put the customer in the correct car even more so when it is the customers child who will be driving the car. With the owners action i will be making a purchase for my next young driver with Lake City. I thank them for their actions.
by Donald from Miami, Fl
November 22, 2018
Great car value for its price. Comfortable, smooth driving , make me wanna go to journey over across the country. BMW rules as always! !
I just bought a beautiful 1996 Chevrolet Camaro Z28. I am totally blown away by Rich the owner Jim the finance guy. These people are the best car people I’ve ever dealt with. The car is spectacular. I am a classic car senior guy. The car had 4600 original miles. I flew up From Long Island NY. The owner Rich picked me up at the airport, drove me to the dealership. I saw this car, was shocked at how perfect this car was. Jim in Finance, is one of the nicest gentlemen, I’ve ever met. Buy Your Car here! They are totally honest and dependable! Bill Hicksville NY.
by Ivonne from Dallas
January 18, 2019
Safe and comfortable. Has a lot of space in the back and trunk. It feels strong but runs smoothly. The camera has a gooz size.
We want to say thank-you to Travis and Bill for all you did to get us in our used dodge ram 2500 we love it
First Car I've owned
by Tuck17 from Lexington Va
November 29, 2018
This is a great reliable car. It's performance is outstanding, and it's features are excellent. It is a beautiful car and well engineered. It's so much fun to drive!
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