Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!
loving my BMW
by anne from barrington ri
January 3, 2019
lots of leg room, smooth ride, love the sound system, not a bulky car, very speedy car, enough room for luggage and family. love the safety features and the heads up display.
Suvin was exceptional. He was knowledgable and able to answer all of my questions. I was not pressured to purchase and I bought my car here as a result. Highly recommend asking for Suvin.
Perfect Balance of Performance and Comfort
by Rick from Minnetonka, MN
July 23, 2018
After owning a wide-variety of BMWs over many years, I have to say that this M240 offers the best combination of performance and comfort of all the cars that we have owned. Each of our prior BMWs was biased towards one end of the spectrum, but the M240 is just a great all-around package. If you are looking for performance, comfort and fun, this is a perfect little car.
Maria provides exceptional customer service. She would hear your needs and try to work with you accordingly and would provide support above and beyond to cater your needs. She would not pressure you to buy and she is very transparent with all the information which is very important. Maria is very welcoming and provides exceptional customer service that anyone would expect from top dealerships. I would highly recommend Maria as a go to person to anyone who is considering any vehicle at BMW of Rockville. I agree with all the other reviews and positive experience with Maria. Thanks much Maria - way to go!
You own the road with this car
by LG3 from Sarasota
January 4, 2019
The BMW 535I has performance and comfort day or night. The twin turbos paired with a seamless power transfer by the transmission and tight road handling delivers a rewarding driving experience.
Pleasant. Great environment. Friendly staff. Negotiated a great price. My sales representative did a great job in explaining the vehicle and treating my child who was with us very well.
Hated this car from the moment I took ownership
by IleneL from Woodmere,NY
November 15, 2018
My first expensive car and I hated it. Suspension felt cheap, technology was horrible and the interior was not comfortable at all. Charged for every extra. Also the dealership was not nice - BMW Freeport NY - salesman handled a few customers at same time and just kept us waiting and waiting and waiting.
This lady impressed me a lot I???m looking for a way to still her from BMW. She is a top customer service dealer agent, I have not seen any one like her! Detailed, exceptional, goes beyond what is expected, far into making sure the customer is happy. She is game to be a top executive at BMW. Maria you are very appreciated!!! Happy Customer-Isaac.
Looks and performance are superior.
by Christina Turner from Naples, FL
June 2, 2018
This vehicle is fun to drive, Very responsive and aesthetically appealing. It is low to the ground and not as comfortable as I would like.
The entire team made it more than worth my while to trek from NOVA to get the car I wanted. Ask for Armand as he was great to work with and did not not try to “sell me”. The rest of the team was very accommodating and kept the haggling and upsell to a minimum. Worth the trip from NOVA!
Most Enjoyable Car We've Every Owned
by GTO Johnny from Nokomis, FL
December 9, 2018
Have the "M" package which adds quickness that compares with my Corvette. All wheel drive is fantastic; car is over engineered and fabulous. Made in America and we should be very proud!
The Best Car buying experience I have ever had, I mean it.
by dubey1 from DealerRater.com
November 10, 2018
I walked in with my older parents. We needed to buy a new car for my Mother and she wasn't quite sure exactly what she wanted. Kevin Soltwedel (our appointed Salesperson) jumped in and had the exact information we needed in order to make the right decision for US, not for VOB's bottom line. He listened to our needs and most important, respected our pricing range. We spent most of our time at the dealership cutting it up with Kevin as the paperwork was being generated. The whole process was painless, and honestly, that began and ended with Kevin's efforts. The final result was watching Kevin teach my parents how to connect their phone to the brand new 4 series!
After test driving my first BMW I never look back
by Blonde from Silver spring, MD
January 2, 2019
Awesome reliable dependable comfortable car I have ever driven.. I never go outside and my car don’t start.. I can always depend on my BMW
Great dealership, love the body shop! Frank Namin best salesperson--John Alcorta great body shop manager.
Beautiful convertible in and out-avoid potholes
by E93 Fan from Marlboro, NJ
November 5, 2018
Space Grey with M-Sport aerodynamic kit and v-spoke rims on the outside caught my attention in the dealership right away. Gorgeous Coral Red Dakota leather, aluminum hexagon trim and 18 inch low profile run flat summer tires added to the package. As far as performance, tires and suspension grip so well with the M-Sport options that I never felt as confident taking corners as I have before. Really communicative road feel and cornering that allows you to accelerate through the turn is exhilarating. As far as comfort, New Jersey roads make it a little rough on your nerves as I have learned with 3 tires replaced due to sidewall blowout. As a daily commuter, the power of the Q1 release of this 2012 328i (Q1 was still a 2011) V6 SULEV engine combined with beautiful styling, that only BMW has to offer, makes you forget that potholes are not your friend. With the top down and the Harmon Kardon surround sound system turned up to ear splitting but pure sound levels, the workday just melts away. Great first BMW and I doubt this will be my last unless I retire in NJ.
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
Love this car. Worth every penny
by LoulouFL from Winter Park, FL
October 30, 2018
This car is the best of all worlds. It’s got a backseat and the trunk which can be difficult to find on a convertible. the hardtop is up and down within seconds of pushing a button. Interior styling is minimalist luxury and the car is extremely comfortable. I absolutely love owning this car and really don’t have anything negative to say about it.
I had a great experience at BMW of Alexandria; i was referred by another prior customer to Osman Aberra after totaling my car - right after getting out of the hospital. I didn't even know i wanted a BMW but the customer serviceattention to my need and concern was stellar. They were mindful of my wallet, and helped ensure i wasnt making an impulsive purchase--but took the time to educate me on the merits of the cars without rushing me or making me feel pushed. Several emails, even more text messages and 2 test drives later....i took my new X2 home. Everyone there was awesome-polite, helpful, courteous and professional
BMW 335i— The Sport Sedan
by Fullestfuller from Lehi, UT
January 3, 2019
This is a well designed car from top to bottom. The motor, performance, and driving dynamics are excellent, while still being very comfortable to drive on short or long hauls.
Exterior design is eye catching. Fit and finish of materials is excellent. MSport pkg adds nice mechanical and visual features, which set the car apart from the other 3-series on the road.
While not a large car, the interior has adequate room for full-sized adults, with more rear leg room than in previous models.
Gas mileage is respectable at 29.5 mpg on hghwy and 26 mpg for mixed driving.
Suggested option pkgs: Msport, technology, driver assist.
We are bought a bmvx4 last weekend! Our salesman advisor NABIL helped us a lot ! We never forget you NABIL! And dealership they are friendly and good people All i can say if you need to car just go there and ask them what you want! They take care of you well!
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
This is my 3rd BMW. I had a 3 and 7 series before. This car have great MPG . I do so much city driving that i was happy to hear of it's 4 cylinder twin turbo engine . It has the quickness I need without guzzling gas. So many things this car can do , I will take while to figure them out(and i mean that in a good way)
My 2016 BMW 328 GT is the best 3 series I’ve had since 2004. The car has more interior space. The hatchback makes it easier to remove and place packages in the rear of the car. Overall the car is fun to drive.
BMW has simply not figured out the hybrid technology. I currently own 2 BMW’s and have owned 4 or 5 over the years and this is the only one I’ve ever had any trouble with. Over 8 months of ownership it was in the shop more than my garage. I literally put more miles on their loaner cars and rental cars than my own vehicle. Far too many issue to detail out here but be extremely cautious with any hybrid purchase.
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