Used BMW cars for sale near Grosse Pointe, MI

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

this 2023 bmw x7 is even bigger then before and it espcillly nice car. the interior is very spacious and a whole fmaily could fit in their. it is also veyr rleiable and it is also really comfortrbale when I sit in the 2023 bmw x7. it is so better thne the older ones and it has excellent diegshn and exterior styling. it is veyr nice and veyr good lights as well.

I have purchased cars for over 40 years, both here in the Us as well as in Europe. This was by far the best experience. Fahad and his manager Jim, answered all of my questions and showed me everything that I wanted to see. There was absolutely none our the “usual” high pressure salesmanship, with repeated phone calls and messages.I already know where my next car will be purchased from.

This dealership gave me nothing but an amazing experience loved it love the vehicle extremely satisfied and happy

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

It's great very comfortable. It is like a new technology car I'm happy to drive a new car. I feel this is a great deal.

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

First class dealership. No pressure buying. Great service department that doesn?t try to oversell the need for services, but still does a fantastic job.!

Purchased my 07 BMW 328xi (E90) quite used, with 189,000 miles on it, and nearly no issues at all but for a badly-needed head unit upgrade and probably a systems software update (since it has no USB drives built into it, I'm unable to download and install the system software updates myself. Not a huge fan of the clonky iDrive or whatever it's called; seems a bit overkill. The factory DVD drive exclusively for Nav installation updates (that are now so beyond obsolete, they aren't even available,) is one of the more ridiculous decisions BMW made with this car. No full-size spare on extra rim in the trunk, which I thought was a German automotive norm, having owned four Audi A4s prior to this BMW. I was more than a little disappointed to find not only no full-size spare, but not even the space for one if you wanted one, and not even a spare tire of any sort, not even a lousy donut. And I get it, BMW has great faith in their "run-flat" tires. But every Audi I've owned has had not only factory run-flat tires, but ALSO the full-size spare rim and tire in a special compartment under the trunk. I'm stumped as to this continued oversight in BMW's decisions. The trunk location of the battery was a surprise, though now, having located three individual positive charging prods (two on the battery in the trunk, one on the upper left near the washer fluid reservoir,) I am decidedly a fan of having flexibility in car positioning for jumping other cars. I can't be positive, but I assume the floor mats that came with mine are factory, based on what I've seen online and the weird and raggedy shape of these horrendous things. Total fail, if so. I've had better stock floor mats in junky minivans than these frumpy little, not-quite-sized-right and with a weird flap of carpeting that sticks nearly onto the accelerator pedal itself, although it's unable to be tucked at all into the space underneath the pedals. Yuck. I expected better than these. Factory speakers throughout entire car still nearly mint, sound fantastic, and the audio controls allow for some pretty unique audio options (like the option to have the music automatically increase in volume as the car increases in speed lol. That's a funky little quirky. Um, can we real talk, BMW, about this whole outdated 90's-style popout cupholder situation? 🤔 I won't pretend to understand what the heck went on during that embarrassing decision, but man, that's not a good look or functional, you guys. Yeesh. Otherwise, so far so good. Smooth, comfy, classic style, beautiful paint color, impressive little car.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

This is an excellent car! The best I’ve ever owned! I went from a 2015 740Li to a 2019 750i! I couldn’t be happier! It’s comfortable, executive luxury, she’s nimble and powerful at the same time!

Chris Adams is great! He goes above and beyond. Easy to work with and extremely helpful. He?s patient and gets you into the car you want.

I’ve been a BMW driver for decades. Just purchased a 2024 x1 28i through Tonya Murray, a most professional and pleasant person to deal with. She tenaciously searched out the vehicle with my preferred colors exterior and interior and managed to get me exactly what I wanted delivered within a week. The car is gorgeous. And fun to drive.

Best experience I have ever had at a dealership. They were amazing and weren’t pushy at all.

The 2017 BMW X5 is the ultimate SUV that meets all my needs. It perfectly balances driving experience, comfort, practicality, and luxury. Driving the X5 is a joy, with its powerful engine and responsive handling. The air suspension provides a smooth and comfortable ride that surpasses many peers. The spacious interior and well-crafted cabin offer a luxurious experience for passengers. The X5's practicality is satisfying, with an enormous cargo space and ample interior storage. Advanced technology and abundant comfort features further enhance its all-around capabilities. Overall, as a top-tier luxury SUV, the X5 stands out among its class and meets all my expectations for an excellent SUV. It remarkably combines driving pleasure, comfort, and practicality, delivering an outstanding overall experience. The X5 is undoubtedly a top choice in its segment, worthy of consideration.

I was very impressed with the dealership and the man helping us. They made it very easy and even relaxing. They even fought to get us a great APR. I would definitely come back.

I was in the market for a new Cadillac and had a 2021 Jeep Gladiator to trade. KBB quoted a price which Suburban guaranteed - So I made a call and spoke to Todd in new car sales. Having never met him before, he located a vehicle in Pennsylvania, traded for it and had it at in Plymouth in a day. We met him for the first time when we took delivery of our new vehicle. Could not ask for better!! Any future Cadillac purchases will be done with Suburban and Todd!!!

The car is great love the design. Just drove it home and I’m already to forget my Tesla. I was really impressed with the quality of the ride. I made an excellent choice

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Kind, honest and knowledgeable staff. No pressure whatsoever! They were all extremely helpful. Nice selection of BMWs on the lot.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

It started out bumpy dealing w/ lack of service from a specific salesman but Mazen Amir stepped in & made it all happen flawlessly.

Highs: 1. It feels and drives like a BMW: sure-footed, agile, responsive and tight. 2. Materials, fit/finish, and aesthetics are good. 3. Tech is great, I particularly like the heads-up display. 4. All this in a small, practical package with decent storage space in the back. Lows: 1. Run-flat tires are firm and make the ride rough. I replaced mine with standard tires which meant purchasing an aftermarket spare. 2. Standard front seats are too short for anyone over 6'. I purchased one with the sport seats. 3. Ingress/egress is a little tight. 4. Worst glove box ever made; small and designed so that things fall out when opened. Overall, this is a great car IF you're looking for the driving experience of a BMW in a small, efficient package. If you're looking for the cushy ride of a Buick, this may not be for you.

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.