Used BMW X3 for Sale in Rochester, NY

I came to Highline Motor car, Inc. having done business with them in the past. I previously purchase a 5 series BMW from them and this in my 2nd Purchase. Having purchased 2 5-Series BMW's from Highline I would rate both experiences as 10 out of 10, as my first purchase was years ago so I have been happy after the sale!!

The vehicle has meet my expectations to date (2 mos) just waiting to see how the reliability is. No issues to date, running well, smooth ride, good gas mileage.

Great staff and customer service, prompt and willing to go the extra mile to satisfy the customer.

Back seat hard and uncomfortable. Small things went wrong. Maintenance waits long. After 4 years a must to get extended warranty and the thousands of dollars they want is way too much because parts and repairs are so expensive

I had an issue with my 2014 Volt. The car was hesitating while driving and then the check engine light came on. I immediately called The Service Dept. and asked if I could bring my car in. They told me to bring it in immediately, which I did. I was given a loaner car and they took in my car. Two days later I was given back my car and the best of all...no charge! Great Great service!!

First BMW. Exactly what we wanted and great experience buying at this dealer. We love the sporty plus luxury feel. So far it is great and exceeding expectations.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Very comfortable and sharp looking. Great pick up and response overall. Enjoy the interior design. Still working on figuring out the radio and map configurations, etc. Really enjoy the responsive steering and handling!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The 2019 BMW X3 M40i far outweighed and exceeded my expectations. I was looking to buy the 2018 Macan GTS but decided to go with the BMW. I saved around $20k and got a bigger trunk space, more tech, and more power and torque than I need. I feel great about this purchase.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Vehicle is everything we were looking for in SUV type vehicle. Perfect size for traveling and comfortable . This is the 4th Bmw we have owned and first time buying from this dealership.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Rides as smooth as silk, handles well plenty of power, a luxury ride with sport like handling comfortably with all the features you need in a vehicle

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Our daughter was involved in a wreck that set off the air bags in her BMW X1. The BMW was totaled but its safety saved her life. We went shopping for a replacement and after test driving the Lexus, Toyota and Land Rover, we selected a certified pre-owned BMW. What a great choice! The vehicle looked, drove, and smelled new! Larger than the BMW X1, but still very easy to drive/park. We were amazed how quiet it was inside while driving. 22 MPG in the city and almost 30 MPG highway! The Heads-Up Display is our daughter's favorite feature, allowing her to keep her eyes on the road and all times to keep watch for crazy drivers! Mom and I sleep well at night.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

Our previous SUV was a ’mid-sized’ Infiniti QX4 that lasted more than 300,000 miles, but when we went looking for a new car the category had changed and we ended up buying a ’compact SAV’ BMW X3. The X3 is the same exterior dimensions as the QX4 but does have a smaller cargo area due to the longer engine compartment. However performance easily matches the QX4 - ’pick-up’is much better and we get an avg of 10-mph better (29.0). The 2.0 turbo 4 provides the same HP and better torque than the QX4. Inside comfort is all German- nice, solid, and well designed as well as being very quiet.

I inquired about a vehicle around 5:30in the morning and by 9:30 same day I received response. Unfortunately they sold the vehicle I was looking at the day before but advised me they received one very similar and she would let me know the price. Four hours later, true to her word she sent me an email. Didn't buy because it was not in the range I would like to pay.

This car meets the needs of my family. We bought it at 55k and out of warranty. One issue came up with smoke on startup and BMW worked out to be an oil feed line for the turbo and fixed for free! Other than brakes tires and oil so far so good. The car is quick and very capable in the snow and much. Also comfortable. Fingers crossed I get to 200k and that is what is on my father's 99 BMW 3 series and she still runs well

I have bought 3 vehicles (2 Lincoln???s, 1 Ford), leased 1 (Lincoln) and helped my daughter buy 1 (Ford), Donna and Joe are the best. They treat you like family, give you very fair deals both on the car your buying and your trade. Whenever I hear someone is looking for a vehicle I always recommend Donna and when I???m in the market she???s my first call. In addition to the great buying experience the service department is top notch. Friendly, knowledgeable and fair. Best dealer experience you could hope for. If you need a vehicle, call Donna, you???ll be happy you did.

This car is proving to be the appropriate vehicle for me. The navigational camera and driving aids as well as the ease and comfort of driving have increased my confidence on the road.

We knew what we were looking for and saw this dealership had one. Walter took our inquiry call and offered a friendly, non-pushy approach all the way thru the sale and delivery. Walter convinced us our travel from Syracuse would be worth it. He was right....we fell in love and the whole process took less than 2 hours. It has only been 2 days since our purchase and we are happy so far. Throughout our buying experience we also met most of the sales, office and financial personnel and appreciate their friendliness too. We would recommend this dealership when ready to purchase your auto.

Great suv for comfort, fuel efficiency (28 MPG around town)and style. Love the heads-up display and park assist. Super quiet and well mannered. Great interior and cargo space.

#1BEST CAR BUYING EXPERIENCE IN OUR 67 YEARS ON THIS PLANET. COURTEOUS,CARING,FOLLOW UP #1,PURCHASED THIS CAR FROM 871 MILES AWAY. BECAUSE OF KRISTEN.YOUR LUCKY !

The most reliable car I used. You will never get tired of driving an X3. It gives you the feel of sports car and fulfills the family needs. I used this for over 4 years without any issues. And I am planning to buy the bigger model X5.

Thank you Murphey Shaw! You made it so easy. I can't believe that car is in MY driveway! I couldn't have dreamed better service. You're the best!

Very nice vehicle, enough space for me, drives very good, very good condition, I have asthma the car has no smells as described, staff inspire confidence, good price.

Love bringing my BMW here for service. They take great care of my car, are respectful of my time, and have a clean friendly waiting area with snack and coffee for me to wait in. Adam

Very well appointed and handles well. Beautiful interior with Mocha leather that I had been looking for. Heads up display is fantastic. Plenty of leg room in the back. VERY comfortable cabin with double moonroof. I have always wanted this car and it did not disappoint Went with certified pre owned for all the reason. Glad I went for X3 not X1 Happy!!

They found just what I was looking for. Friendly staff. No pressure atmosphere. Will buy from again

Nice vehicle, reliable car, good pickup, good milage, stylish,eye turner, very comfortable for long drive , easy manuevering, too many problems after 100k like any Europeancars. it's better than other BMW'S.

My husband and I had a very good experience with this dealership and our salesman, Scott Spear. They were very attentive and helpful in our selection of a 428xi hard top convertible. Highly recommend this dealership! We love our new wheels.

Car possesses all the features I had been looking for in order to match my previous vehicle, comfortable ride and I could not ask for more, the sales people here really know their products.

We saw a used car online that was coming soon at BMW of Rochester. We are from 150 miles away. Called and got Bob Thompson. Even though there had been recent storms and power was out throughout the WestHerr dealerships, we were able to come up and make a deal with Bob and he was very good about meeting out needs in finalizing the deal and delivery of the car.

We are a bmw family.. ..we were just looking to buy a new one and when we got to the dealership we were great so kindly and they answered all our questions we would highly recommend then

This is one of the best SUV when it comes to advanced, reliability and perfect handling. The tires are the main concern because I they often run flat compare to most SUVS out there. I had to repair my tire multiple times compare to the Nissan SUV my dad owns in the same household. BMW's service doesn't cover but does offer for additional cost the tire services such as rotating or balancing which would improve most of their consumers experience with this tire issue. Otherwise the vehicle drives very smooth, very durable and comes with many cool features such as the head up display.

Scott Spear and Mitch (Genius) are both excellent. This is my second vehicle from BMW of Rochester. Cars are trouble free and fun to drive.

One of my favorite vehicles of all time. Has 3 driving modes (eco, standard and sport). Power everything, technology abounds leather seats, awesome sound and tow package