BMW X3 for Sale in Rochester, NY

Very comfortable car buying process. More auto sales staff should adopt their no pressure approach to selling cars. They let the cars sell themselves. Marlon was great. He promptly returned calls with informed answers and helped secure competitive financing rates. He also had no problem assisting with having the car transported for a third-party inspection. I would not hesitate recommending them.

I have dealt with Rick Gross for my last 4 cars. He. Makes sure make an Informed decision o n the car I purchase. He always makes sure I know know all the ins and outs of the vehicle and fixes all the settings and connects my devices.. He always is available for any questions..I feel free to stop in for help. I WILL be back to Rick in 3 years when my lease is up.

I recently went into West Herr to check out prices and information on possibly purchasing my leased 2016 228 convertible. I had no intention of purchasing a car that day. I was checking out the various possibilities for what I might do after my lease ran out. I had even entertained the possibility of buying a lesser brand off lease vehicle for my use which is not much as I am nearing 84 and drive about 4k miles a year. Kyle Walsh offered to assist me and did so beautifully. He answered every question and gave me several possibilities of what I could do about just turning the car back in and buying something else or purchasing my current car and what that would take, interest-rates and all of that. He was very thorough about making sure that I understood which I appreciate . It wasn’t till we had been working together for approximately an hour that he asked if I had thought about leasing a new BMW and I told him I didn’t think I could afford it. He said well let’s check it out and he began to go through the roster of vehicles that were available on the lot. As it happened he came upon a 2018 X2 and showed me how leasing that car was actually the best possibility for me. And I agreed. We arrived at a cost That appealed to me and we made the deal. They actually prepared the car that afternoon so that I had the car the same day. I bought the car actually without having even driven it, so unlike me. I appreciated Kyle’s easy attitude and his respecting that I didn’t need or want to be pushed. He and Resident Genius Mitch help unload my old car into the new car and I was off. I think I will be very happy athough I’ve only driven the car one day as I live in New York City but leave my car in Rochester at my daughter’s. I’ve had enough of getting my car trashed in the Big Apple. Oh well…… Russell

We are a bmw family.. ..we were just looking to buy a new one and when we got to the dealership we were great so kindly and they answered all our questions we would highly recommend then

My new car experience with Jeremy Wabick was phenomenal. He listened to all of my wants and needs and found me the perfect vehicle. Would highly recommend Mercedes Benz of Rochester to anyone.

I found a car which I was very much interested in and was ready and prepared to buy. But the salesman went to talk to his supervisor and came back with a ridiculous offer for my vehicle. I was offended and turned off. I left, went to another dealership, was offered 2000 dollars more for my vehicle and bought one the following day.

What a great dealership. My first car purchase and Craig was very nice. He took his time with me. I left with a 2009 Kia spectra. I will tell all my friends.

My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!

Scott Spear and Mitch (Genius) are both excellent. This is my second vehicle from BMW of Rochester. Cars are trouble free and fun to drive.

My husband and I had a very good experience with this dealership and our salesman, Scott Spear. They were very attentive and helpful in our selection of a 428xi hard top convertible. Highly recommend this dealership! We love our new wheels.

Scott Spear was very nice to work with, took his time with us and showed us many different cars. A pleasure to work with. Matt has been very helpful with showing us all the features in our new car.

Great dealership, but I now have a new huge reservation with BMW quality when I go in for my first NYS inspection and all four tires fail evenly after 12,200 miles, oh I am over 49 with responsibilities. I always associated BMW with Quality, but to put a fantastic machine on terrible tires doesn't make much sense to me.

Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional

Very Friendly dealer and staff! Kept their word with the vehicle adjustments before purchasing. Vehicle was from the south and is in excellent condition. Very pleased with the overall buying experience!

I live 3 hours away from this dealership and this has been one of the most pleasant experiences in buying car. I was able to complete 90% of paperwork and made the deal over the phone/email process even before I came to the dealership. John is very efficient in the way he does his job and there is no confusion about the process. I even brought in a trade in vehicle and John made the whole process seamless. He made sure that my new vehicle was 100% ready to go for the long drive back home. John, me and my family love our new X5 and will definitely look your dealership up again once we are ready to purchase another vehicle. Thanks again for a great experience, wish more places were like this.