I purchased a used Toyota 4x4 vehicle without test driving on the freeway. After the purchase I had to drive approx. 100 miles on the freeway to get home. The steering shook a lot and the vehicle drifted to the right. The next day I called Acura and explained the problem. They were more than happy to have me return the vehicle so they could repair it. While they were making repairs I walked across the street to the Toyota dealership and found exactly what I was looking for. I asked Acura if I could cancel the contract so I could purchase the other vehicle and they were very cooperative in doing so.
BEST customer service ever! Todd Ritter and his team are the best. Treated me and my Mom the best out of multiple dealerships. No pressure and very knowledgeable of product. The other dealerships did not take us seriously because we were women and did not know their product or didn't have a lot of inventory on the lot. I will definitely be referring them and go back when I need to upgrade. :-)
Best dealership by far that we have been to. Facility was very comfortable with good healthy snacks and beverages you want. Buying process was very quick and car was fully service before taken home. Averall rating is AWESOME. Thank you staff.
I recently purchased a 2013 VW Jetta TDI, from Eli and his team. I enjoyed the entire process, which was hassle free and painless. I very much appreciated that Eli and Vitaliy, were honest and upfront about everything. They have a nice selection of vehicles, which are all in pristine condition. If you’re in the market for a car, definitely visit Elite Auto Imports.
I'm pleased to offer a very positive review for Elite Auto Imports. Mike and Eli were a pleasure to work with and made my purchase process quick and seamless. Elite prides itself on finding high value premium vehicles, keeping overhead low and passing the savings on to their customers. I'm very happy with my purchase having looked for almost a year for the model l wanted. The vehicle they offered was in the best condition of any I checked out up to that point and their price was the lowest. Considering their integrity, transparency, good service and high quality vehicles, I strongly recommend Elite if you are in the market for a pre-owned import vehicle.
Super nice selection of used higher end import cars. All vehicles appear to be carefully selected and are shown beautifully in an indoor warehouse. Pricing is competitive . I worked on line with Mike at Elite Auto Imports to secure a very nice 2014 Touareg. The whole process went very smooth and I would buy there again with confidence. I came from out of town and Mike from Elite Auto Imports even picked me up at the train station.
It was over a 200 mile drive from where I live but it was worth the drive. I left with the vehicle I had seen online and at a great price!!
The guys there were all very friendly and when we noticed an issue with the latch on the rear folding seat, they went to Acura, bought the part and repaired it before I left the lot. Buying a vehicle can be overwhelming but they were very easy to work with and I left with a vehicle I am thrilled with.
I love my 2008 Acura MDX.....Thank you Superior Motors
The service advisor Matthew was very polite, patient, helpful, knowledgeable and answered lots of my questions very well.
During the 30000 mile maintenance, he and his crew found and root caused a rear brake issue and fixed it. It was because some parts were not lubricated well enough, the rear brake pads were worn unevenly, and the inner pad was gone while the outer one still had half thickness left, he helped contacted volvo to take care of the charges to replace the rear brakes pads and routers and lubricated the part well to prevent this from happening.
The renovated dealership building is very beautiful, the seats were comfortable and wifi was fast, I like the area with 2 cubes where people can carry on their work while waiting.
i hate the process of buying cars BUT i actually enjoyed the process it was painless, Neillo was great! i would buy from them again! only complaint i didnt like that there was a extra added expense for the lowjack (which i should have had negotiated off the price) BUT didnt know about it until we were signing papers
Bought an awesome BMW M3 from Mike at EURO STAR AUTOS SALES. I had an awesome experience from the first phone call to the handshaking of making a deal with me. Mike was very knowledgeable about the inventory they had and I learned a few things about the M3 that I didn't even know about even though I've been a fan for years. Mike, keep up the great work. EURO STAR AUTO SALES!!!
have purchased 3 vehicles from from Primetime, and have a very good experience with the Raj (hopefully not misspelling his name) and jay the owner, cant say there hasn't been a few minor problems with the vehicles but they have stepped up to taken care of them every time. i will continue to purchase and refer friends & family to them as well. people who think buying a used car with higher miles are without a few glitches are naive. i have found primetime to be a great dealership to work with and will continue to do so.
Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
While I'm not a fan of purchasing vehicles from dealerships, I would definitely make the exception for these guys again. Traveled all the way down from Oregon to pick up a car from Oscar. Great experience all around. The whole team was helpful in ensuring we were comfortable with the vehicle without even seeing it in person. It was exactly as described and my wife and 3 kids love driving around in it now. Highly recommended.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
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