Very prompt replies to inquiries. Very nice to deal with in person. Buying process when quickly once started.
However, they either did not inspect the car well enough or intentionally withheld information that would have been nice to know before driving 6 hours to look at it. "Is there rust on it?" I was immediately sent a picture of one spot where paint had been scraped off and showed a small amount of rust. What I wasn't told was that the hood was covered in pockmarks that will lead to rust soon, and that there were dings and scratches in many places that will do the same. Perhaps they didn't know the car had been in an accident, but we could tell as soon as we saw it. The door hadn't even been put back together properly and the paint was close, but not quite. Although they had a shop inspect and fix some things, there is still a bad wheel bearing that we will need to fix that was not even mentioned. No backseat head rests. Driver side speaker not working at all. Seemingly random things damaged that were not mentioned in the listing. I may still have traveled 6 hours if I had known these things, but they could have done a better job inspecting and outlining issues when listing the car.
The car is serving its purpose of getting good gas mileage and having a lot of cargo room, but there are a bunch of little things we will be responsible for fixing for it to look and run decently. Great people to work with, but needs improvement when it comes to thoroughly listing their inventory.
Comfy but not mechanically reliable
by William from Germantown MD
January 1, 2019
I bought this car used at 60k miles. Its comfy, but I have had three major mechanical issues with it. Each issue costing me about $2,000.
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
I highly recommend seeing Andrew Meyer at Wallace of Bristol if you're in the market for another vehicle. He went above and beyond to help me find exactly what I wanted/needed. He was personal, knowledgeable and friendly without being overbearing or pushy. All of the staff was very friendly to work with from start to finish.
This car rides incredibly smooth, and has the powe
by Sean s from Pueblo CO
November 26, 2018
This car really impressed me. We didn’t come here looking for a Buick, but we bought one. Extremely happy with our purchase. The buying experience here at Ferguson GMC was amazing.
NO Pressure Sales Pitch. Very Relaxed procedure. Derrick Ilgnor was a very knowledgeable Salesman. I would Recommend this Dealership to everyone in the market for a car or truck.
Comfortable and roomy
by Sid S. from OKC, OK
January 8, 2019
I have owned this vehicle for only a short period of time, but so far I could not be happier. I rides nicely, and the engine has plenty of power.
The interior fit and finish seems well constructed.
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