We drove 80 miles to deal with Les Mack Ford and are glad we did. Wade came in on his day off to help us and we couldn't be more pleased. Everyone at the dealership went the extra mile to make the transaction seamless. We will definitely go back in the future.
My new car experience was smooth from beginning to end. Carter helped me, a senior citizen, understand which features would be best for me and which model would suit me well. Definitely will consider going back to Runde’s.
These guys are the best in the business! Im a single woman who never gets pushed around here. My last 2 cars habe come from Scott Doc Dannit. I will never go anywhere else. He and the finance team did thier best to get me into the right car each time. I never felt pressured. Ypu become family when you purchase cars from Richardsons!!!
Had a less than stellar experience the first time we stopped in. The salesman was okay during our first test drive. He seemed upset when we wanted to think about it, and when I emailed back stating we were going to look at more expensive vehicles, we never heard from him again. Common sense would to offer us iget vehicles to look at. A couple months later we're stopped back in and met with Chad (Vern). He took us for test drives in the vehicles we inquired about and also gave us other options we hadn't thought about. The whole team was able to bring the price down to where we were comfortable (with trade-in). We had to stop in a couple different times for different things, ...and Chad was very accommodating- even offering to come in on his day off. A brake light was out and were stopped in and out was fixed (no questions asked) in about 10 minutes. Our 2nd experience more than made up for our first! We will definitely be back when it's time to trade- in our next vehicle!
I had excellent service and help at Richardson. Chris Cruse, the salesperson with whom I worked, was knowledgeable, intelligent, fun and extremely nice. I will return to Richardson and ask for Chris again the next time I want to buy a car. Dennis, the manager, was also outstanding. He was/is helpful and no nonsense.
Runde Chevrolet and sales associate Jacob Puhls did a great job in getting me the new truck that I was looking for. Wonderful experience. I highly recommend asking for Jacob when call or visit the dealership.
Donovan was great to deal with at Runde Predriven. He was very friendly and able to work with my schedule. I would definitely go there again if need to and would definitely recommend this dealership to anyone
I've purchased quite a few vehicles in my 20 years driving. New and used and this was by far my best experience. Best trade in value offered here, salesman Shannon was absolutely wonderful in trying to find options but also not be pushy. Then I was given a bag full of goodies after sale and a full tank of gas which not everyone does anymore. I did find a small rust spot after sale was over and they took the vehicle back and are making repairs now. Also gave me brand-new loaner to drive while I wait. Very happy and will probably be a forever customer now.
Carson, Brian and Gary were great to deal with. They had the vehicle I was looking for in the correct color and options I wanted. I live 3 1/2 hours away from Lancaster and did everything over the phone. The vehicle was as described when I arrived. The whole purchase process went smoothly. They were not pushy, were not trying to sell me things I didn't want or need. Took "no" for an answer, something rare in sales and F&I people today. I wasn't expecting the service I received because I was "just" buying a vehicle. Since I'm 3 1/2 hours away they knew they were not going to get future service or parts sales from me but I was treated just as anyone local coming in to buy a vehicle. I was very pleased to see a group of people who still care about customer service.
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