So pleased with the service from Mike Molsteads! They went above and beyond after I received inferior work from a different oil change service provider, and got me back on the road. The work was done under warranty with no issues or haggling. I cant Express how thankful I am for your help, quality of service, and end result. Thank you!!
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
Service on my car was done as scheduled. Very good customer service. Would recommend Mike Molstead for car buying and service.
Smoothest and quietest vehicle I’ve ever driven
by Jersey bob from Florence nj
October 28, 2018
Simply the best 3 row suv out there,superb ride,extremely quite on the road,ive been an auto technician for 29 years, I’ve worked for Toyota which was the most reliable, Lincoln which rode the best and was the most quietest and Pontiac which was the fastest, Out of the 23 cars I’ve owned my buick is on top and I challenge any of you Acura, Lexus, infinity owners to a ride & comfort contest!!
I have owned 5 previous jeeps before this one. I looked across the country for the right Jeep. This dealer did not haggle me and went out of their way to make the deal work. I drove 2.5hrs to see this Jeep and was scared to get an unwanted surprise, but instead I learned I was getting an even better deal than I expected. The Jeep was as advertised and everyone at the dealership was friendly and honest. I even had my wife talk to the finance guy via FaceTime since she was not able to join me in person. We were both very happy and pleasantly surprised by the experience.
New Buick owner
by Memahof7 from Elgin, il
January 9, 2019
We could not pass up this car for the value and incentives .
We trust the dealer to give us the best deal possible and service dept is exceptional
I havent done any shopp yet but this dealer is pretty much amazing. Those cars looks so cool and I wish I could buy one as soon as possible
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
This place is the best around, their level of customer service is out of this world! I have never been dissatisfied and will only go here for all of my car needs from now on! I highly recommend them, you wont be disappointed! They make you feel so comfortable and make your whole experience an easy and enjoyable one!
Purchased May 2018, with only 7,000 miles on it.
by rbul9750 from Lawrenceville, GA
December 20, 2018
The best riding vehicle we have ever owned! Because of its size it is a little rough on the gas mileage but I am willing to pay that for the ride and comfort!
The customer service is 2nd to none!!! I am someone who wants to know everything about the car and am not interested in high pressure sales. I want to take my time and test drive and compare prices and features. I felt they appreciated and valued this. Would not go anywhere else.
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
Was in for an oil change and the service department pointed out that the vehicle was in need of the fuel system service and explained the need for the service. I also requested a tire rotation but they pointed out that it was not needed since the tires were wearing evenly which I appreciated. Consider service department very professional and completed the work in a timely fashion.
Comfy but not mechanically reliable
by William from Germantown MD
January 1, 2019
I bought this car used at 60k miles. Its comfy, but I have had three major mechanical issues with it. Each issue costing me about $2,000.
I went with a friend who saw a great used SUV on their website. She called a sales rep earlier in the week and made an appointment to test drive 2 vehicles. Sales rep very personable and professional. Took the time to point out everything on the dash, seats, electronics. Traded old vehicle in on same day and drove home with new one. They took care of everything. Car was not overpriced and they didn't pressure customer into anything.
Has all desired options, a pleasure to drive
by Beach Hauler from Cape Cod MA
December 13, 2018
Excellent handling and plenty of power. I am initially impressed by its gas mileage for a large SUV. Myself and my spouse have concluded that this was a good purchase!
Helpful staff willing to search for the exact vehicle we were looking for. Purchase is pending.
by Dillme from Longwood, Fl
December 1, 2018
Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.
Start my car search here, and usually end here too
by Jason and Lisa Rude from New Hampton, Iowa
August 16, 2016
My wife and I have bought three vehicles in our lives, and each time we started the search at Vern Laures, and didn't need to go any farther than that. The staff here work hard to find the vehicle that you're looking for and are extremely fair in their pricing. We've felt that they genuinely look out for our pocketbook as well, while we're looking for vehicle. They are straight-forward about what they have, and what they can get. If something needs to be taken care of they have been more than willing to do just that! Many places are sales and service. At Vern Laures, we truly feel that service comes before sales. You will enjoy your experience working with Vern Laures!!!
LOVE IT...the comfort is amazing.
by Stephie from Milton, FL
October 31, 2018
Exceeds my expectations. The smooth ride and the quiet ride makes this automobile enjoyable. I haven't owned a car with all the amenities that this car offers.
I have purchased cars in the past. Several employees help fiancee and myself look at our options. Our time was limited with a vacation trip planned... worked great. Thank you very much. The car was well serviced and ready when we left.
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
We are having our 2nd child soon, so we needed to upgrade. We made a list of all the features that were important to us, and then started researching cars. We were so surprised when we realized that the Buick Enclave checked almost all of our boxes, and even more pleased when we realized this is one of the few cars where most of the features we were looking for came standard. The car has tons of space, we love the 2nd row bucket seats, the infotainment system is easy to use and we love Apple CarPlay. It has a smooth ride, and lots of nice little touches that make our family life easier like the power lift gate, remote start, and the ability to use our phones to lock or start the car.
Krueger has been in business for many years and are a fixture in Waverly;. I have purchased 4 cars from them and have been well pleased. You can't go wrong buying from Krueger.
Relieved to have found "THE" vehicle for us
by kakaleena from Sunnyside, WA
October 27, 2018
This SUV met all of my expectations after driving several Chevy and Cadillac SUV's. This one holds the road perfectly, comfortable seats all around, easy getting in and out. 3rd row is a waste for us baby boomers, but cargo space is appreciated. Perfect for taking my 94 and 92 yr old parents out. Road noise if diminished greatly. easy to chat with riders. Big tires still make it a bit rough, but not bad. I love the classy look inside and out. Looking forward to the Carfax to make sure it has been taken care of.
I bought the loaded Enclave used, with 110,000 km. The alternator died the first year of my ownership; thankfully, It was replaced under warranty (an $850 job). The Enclave is a big vehicle, with three row seating (the third row being quite tight). I actually moved a full-size refrigerator in this vehicle, and towed my 20 foot boat regularly. I had a number of issues with the Enclave during my ownership (I traded it with 225,000 km after four years). The a/c system needed an expensive repair, and the a/c accuators needed replacement (I did the job myself). Had to strip off the driver side door skin to fix a problem. But the biggest problem was the gas mileage. I averaged about 17 litres per 100 km on the computer (16.6 miles per imperial gallon, 13.4 miles per US gallon).
Amazing experience. Saw some reviews and called to inquire. Had terrific service. I feel like we were treated fairly. Got a great deal! Drove from Dubuque and it was worth it!
Most stylish, comfortable & safe vehicle ever
by ?David ME Pizza lover? from Springville, New York
September 26, 2018
This vehicle has exceeded all of my needs. It is has lots of leg room, comfortable seats that cradle my lumbar region, and so many cool features! It has navigation, Bose 10 speaker sound system, and it integrated my iPhone! It rides smoothly and has a lot of safety features like lane deterrent, side and overhead air bags, back up assist camera, and prevents roll over! It is dark sapphire blue with black interior with leather ! Gorgeous inside and out!!! Absolutely love this SUV!!!
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