Recently bought 2013 Terrain for my daughter. Had one minor issue (windshield washers didn't work). Maggio made the repair (no charge) and had the vehicle back to me the next day.
I have bought several vehicles from Maggio over the years. Never a bad experience. Always been very accommodating.
My daughter loves the car.
I am writing to let everyone know that my problem has been fully resolved. The dealership completely satisfied us in every way. They took care of ALL the issues. I would recommend them to anyone...GOOD GUYS !
My wife check out the Buick Lacrosse that you had online. Mr. Sammy gave her a call and began answering all her questions. Then I talked to Mr. Sammy, and quoted a price that made us interested enough to drive from Prairieville and check it out and to possibly make a deal. Mr. Sammy was very knowledgeable, professional, made us feel like family. Mr. Dereck treated us with total honesty and respect. For the first time in my forty five years of buying vehicles we had the most satisfying, and pleasant dealing when it came to purchasing our Buick. We agreed on price without the usual run around, and bickering back and forth. Thank you Mr. Sammy, and Mr. Dereck for this wonderful experience.
Such an enjoyable experience to purchase a car here. From the Owner, Finance Manager, Salesmen, Service Manager, Service Writers, Service Tech's, Parts Manager and Cashiers we always have great relations no matter what the reason is for the visit. With this experience, knowledge and customer service there is no need to go anywhere else.
These are great people to do business with. My purchase from them was a pleasant experience. Staff was very knowledgeable, honest and to the point. Process was fast and easy with no stress at all. Special thanks to Sammy and Derek for making me one happy fella.
Very nice people and dealership that works very quickly on the work to be done. The mechanics are very fast and knowledgeable. I was disappointed to hear that the lifetime warranty I was given when I bought my truck from this dealer just 6 months ago (was Matt Bowers 6 months earlier) would be honored there but NOT my zero deductible since different owner of dealership now. I understand its a different owner but it seems to me that if they want to keep customers coming back for future purchases, it would be wise to cover zero deductible as promised just 6 months earlier from this location as opposed to me driving 3 hours to go to Matt Bowers location in Slidell (I live in Marksville and drive 1 hour 15 mins because of lifetime warranty). Especially since the change of owners is not the fault of the buyer.
I found out they do not do a complete (5 tire) rotation unless it is specified. So I have one tire with 15000 less miles than the rest. The service writer should tell the owner about this. That will cut the tire wear on all tires by a considerable percentage. I did tell the service writer about this by the way thanks
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