I thank you for your timely fix of an unexpected problem and working out a loaner vehicle for us to use so we could keep our appointments for the day.
by Dillme from Longwood, Fl
December 1, 2018
Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.
A great experience at this dealership many years ago has lead our family to continue to buy vehicles here for the past 30 years. The sales staff we have dealt with are always helpful and care about helping the customer in getting advantage of all of the rebates/programs available on new vehicles. Other dealers we have tried in the past have not been completely honest about what rebates were available so we appreciated how straightforward they were. Our buying experience has always been "no-pressure" and we have always ended up with a fair deal. We have also had service done here in the past with great results. There have been a few times where we have been in a time-pinched situation and they have always done their best to help us out. Overall, this is not our closest Chevrolet/GMC dealer but the experience we have had makes it well worth the drive every time we are looking for another vehicle or need service on our vehicles.
I’m in LOVE with this vehicle!
by Tiffany Sifford from Clarksburg, MD
August 27, 2018
My family and I are so pleased with the Buick Enclave that we have vowed to never own another SUV. This Vehicle should be rated number 1. Power, Performance, Stylish, Comfortability, Safety and Space. Beyond my expectations. I will buy this SUV over and over again.
Simply the best 3 row suv out there,superb ride,extremely quite on the road,ive been an auto technician for 29 years, I’ve worked for Toyota which was the most reliable, Lincoln which rode the best and was the most quietest and Pontiac which was the fastest, Out of the 23 cars I’ve owned my buick is on top and I challenge any of you Acura, Lexus, infinity owners to a ride & comfort contest!!
Was looking for a nice SUV and a friendly salesman named Aaron helped us. Very courteous and guided us to one that fit our needs. Wayne Bremer--Sibley IA
Best comfort for a family of seven!!
by Stevenc08 from Bellingham, Washington
November 9, 2018
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
Definitely recommend purchasing a vehicle from Frankman Motor Company. Their car salesman, Jesse James, was first-class being extremely helpful and knowledge about cars. Thanks to him I came home with bada** Cadillac SRX. Financing was a breeze and the offer for my trade-in was more than fair.
Love this car just concerned about the noise.
by Jane42 from Logansport in..
October 21, 2018
My 2014 Buick Enclave has been making a roaring sound. When you speed up it gets louder .when you slow down it lets up. But roar is there all the time. Why. .?.?
Robert did a GREAT job and made the buying experience very easy. Would highly recommend Total Motors. Amazing customer service and follow through. They Rock!!
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
Kept me updated on the service repair on my vehicle.
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
The suspense of waiting for the truck that I ordered was terrible but worth it I could not be happier with this rig I am so happy
WHY AM I SELLING THIS CAR?
by Crazy for Sellin' from Oklahoma
November 25, 2018
There is only one reason! We have never had ANY problems with this Enclave. It is beautiful, the leather seats are comfortable. It rides smooth on the road. It gets good mileage. It handles great in traffic. It holds all five of my grandchildren. The DVD player cuts all the noise as soon as the movie starts. So why am I selling? Only because it is a 2015 and we always trade every three years.
We have had two issues with our truck like the transmition and seals but they have helped us solve them unfortunately they offered us an extended warranty and we bought it, it helped us a lot. The service is wonderful.
Very good car
by paulderbez from Chula Vista CA
November 9, 2018
Best space among these suvs. Nice powerful car. Lots of space. Very good at the freeway, a little bit expensive for gas, little space on the back.
Found a car that they listed on Cars.com that met my wife's guidelines. We made a 160 mile (one way)trip with some hesitation. We were not disappointed. Their (Family run) business was very friendly and eager to please. The salesman was willing to do some haggeling and offered a good price for our trade-in. Competive financing rates. No hard sell, I like this. Told us to let them know of ANY problems, there hasn't been any.
Thanks, I may make the 160 mile trip for my next vehicle.
One Reliable SUV
by RE from North Little Rock, AR
November 5, 2018
This car met all my families needs. With plenty of leg room and USB ports for all our electronics. It's reliable and a head turner!
My wife and I were looking for a used car. We saw an ad for a 2006 Chevy Impala on Craigs List. It was listed at Frankmans Auto. I called the dealership for info on the car. It sounded pretty good so I set up time to go see it. I looked the car over and test drove it. The salesman was very helpful and not pushy. Answered all my questions. The car was very well priced. It was a very enjoyable experience and quite easy process. I would go back. Would also reccomend them to my friends.
This is the worst car I have a owned
by Kguidry from Holden la
January 5, 2019
This car has cost me more in repairs than any other car I have every owned. And at only 58000 miles broken motor mounts ac broken ac motor fan broken brakes.
The car met our family needs. Needed a SUV with a lot of room. Surprising the back row of seats is also quite comfortable for kids and small adults. Decent drive but AC went out just before the warranty expired. Some leaks in the four years that I owned the car.
Working pretty good for my wife. She has been asking for a Buick and now she has what she wanted. I am quite impressed with the luxury
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