Used 2018 Buick Encore for sale near Boston, MA

Andrew was very helpful and nice. Friendly. Very knowledge. Great job selling a truck keep up the good work

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

Satisfied with arrival check in, waiting time, billing transaction help with points to pay from my GM card, Special Thanks to the mechanic who did the work and the hold Service Department Thanks. H. Williams

I had to replace the water pump and the thermostat housing at only 30 thousand miles. Left me stranded at work all the water dumped out within minutes

Very easy to work with and I had a good test drive. Salesman Bob was very helpful.

I have had mine for 5 years . The only issue is the trim peeling . It handles great in the snow here in the mountains colorado.

Since 2014 I have purchased three new cars at Janesville Subaru (a Legacy, Forester Premium and recently a Forester Limited). Allow me to share my experiences. The salesperson I deal with is Deana Watry. Deana sold me my first car from this dealership – but it was not my first Subaru which was purchased back in the 1980’s! I was impressed with Deana from the start. She was able to answer questions and get me into a vehicle my wife and I were seeking. If Deana did not know an answer she would find it. Over the years of brining cars in for servicing Deana maintained contact and ensured things were continuing to go well. As a buyer in his late 60’s I have dealt with a variety of salespeople in other dealerships selling other makes and models. Most in sales are simply out for themselves and will tell you whatever they like to get a sale – buyer regret usually followed. Deana is personally interested in helping us get what we wanted within our budget. She understands that customer satisfaction is about integrity, being honest, follow-up and continuing to build trust. Yes, I will continue to buy from Deana – I hope you do as well. Now for the dealership. After purchasing a 2015 Legacy the driver’s seat could not be moved forward or back. A Rockford Subaru dealership wanted $2,000.00 to replace the seat. Subaru of America had me reach out to Janesville Subaru to have them evaluate the seat. Within 10 minutes the problem had been fixed. A quarter had fallen into the seat track and stopped the seat from moving. There was no charge. I gave the bent quarter to the service manager with my thanks! I’ve only had service done there since. Buying tires - they are competitive with the large retailers. This means free rotation with oil change and free car wash. Travel is part of my job. Having a dependable car is essential. The dealership is good at keeping me updated about regular maintenance. In the service department, Jonathan and others work to schedule according to your time frame. It has been common for me to get in on short notice. I like the dealership and believe you will as well. Be sure to ask for Deana if you want to buy.

I bought my car from Ritchey Cadillac. The service was great. I was treated like family. Bruce the service manager to Larry Kelly GM, has the best team. They always handles all my issues with the best customer service.

Jose was very good and payed attention to our needs and was very kind and honest about what we could do and what would be our best options

I purchased this vehicle used with only 17,000 miles on it. It is by far the best vehicle I have ever owed. It is a compact SUV but that's what I wanted so it's perfect for me. The only complaint I have is the mileage. My Chevy Malibu got much better gas mileage but this Buick is everything I ever wanted with all the gadgets and things it has.

It was great to be greted and felt like family.Asked detailed questions about what we needed and want. Showed us many vehicles

Very satisfied with the customer service I was given at Kendall Ford. Friendly and accommodating to customers. Kept me informed during the entire process. Would definitely recommend them.

I had a great experience buying my truck from these guys ! Everything went smoothly and the truck is what I wanted ! Nick was very helpful and made sure everything went smoothly !

⭐️⭐️⭐️⭐️⭐️ A 10/10 Experience at McGrath Honda of St. Charles! We couldn't be happier with our purchase of a 2025 Honda Pilot Elite AWD! The entire experience at McGrath Honda of St. Charles was absolutely painless and easy—exactly what you want when buying a new vehicle. A huge shout-out to our representatives, Gabe H. and Deanna B. They were not only incredibly friendly, but their customer service was truly exceptional. They were actively listening to our needs and what we were looking for, finding positive and productive solutions every step of the way. Their attention to detail was fantastic; they were very thorough in explaining the ins and outs of everything. From start to finish, this was a perfect experience. We wholeheartedly recommend Gabe, Deanna, and McGrath Honda of St. Charles. You won't find better service!

Went to Continental Toyota (Hodgkins, IL) and worked with Vito DiNella on a used vehicle purchase. Simply put, the best vehicle purchase experience I have had. Great price on a great vehicle! could not be happier.

Shamar is an excellent salesman very personable and knowledgeable he made my car buying experience a true pleasure. If you’re thinking of buying a car go to Shamar. Thank you my family really enjoys our new Chevy Traverse. From y experience with Bob Steele I doubt I’ll be going anywhere else for my next purchase 😎

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

Great service, comfortable surroundings, my service guy Mike is very knowledgeable & friendly. Thank you Tasca!

Aleksei and the rest of the team were great. No pressure environment. The process was efficient. Team was very friendly and courteous. Highly recommend.

Thank you very much Sean, very kind, I recommend buying from Suntrup Nissan, I highly recommend your attention, John

Just purchased my 3rd Jeep Gladiator from Chris Nikel. Josh Carmack was my salesman (2nd time). He knows the vehicles well and does his job with excellence. I appreciate all the folks at Chris Nikel I've come to know over the years, including Sonny, Taffy, Josh and Shawna (in service)! Thanks to all for making my experiences positive!

I left with a 2024 Murano thanks to Mrs. Andrea❤️ I went to look on a Friday. She didn't pressure me into buying. She gave me her card. Told me whatever I wanted to let her know. I did just that. We communicated via text throughout the day. I chose 2 different vehicles. Saturday morning, she called and told me I got you a deal! I didn't stay at the dealership all day either😁She is very patient, kind, and treats you like family. She loves and cares about what her customer wants and its more than a sell or a number to her! She is adamant about making sure her customers have what they want and need. She gave me the sweetest happy! It smells so good! Tell her I sent you! Thank again Andrea💕

Outstanding customer service by care advisor Mr. Leon, he is very knowledgeable, efficient and pleasant to deal with. It has been great experience for car service. Thank you so much. Usama Abdelghany

My mom brought a car from planet Honda we were there 4 hours it took a long time the sales men that work there nothing is organized my mom brought a Honda Accord in gray the people that work there will help you it is worth the money

I switched to Holz after getting two Chevys at another dealership. They were more reasonable pricewise and much quicker. Our salesperson, Brendan Lessing, found an extra discount for us. Gary Nevens