We have always had the best experience when leasing a car at DeFouw Chevrolet!! Pam Strain is AWESOME!!! She has helped us the last two times we have leased a car and I would highly recommend her to my friends and family. She even called to tell us about the Fall Harvest Sale they had going on. Thank you!! We love our Red Equinox!!
Easy going commuter
by wren307 from Holland, Michigan
November 29, 2018
I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.
It was a very good experience. The salesman Bobby Giles is outstanding very honest and detailed in explaining and in answering all our questions. All the transactions were very smooth
Most comfortable car I have owned.
by Simpson from Napa, CA
December 6, 2018
The reason for purchasing this car was it is high up like an SUV but smaller and more fuel efficient. I feel safer driving on the freeway every day. It runs very smoothly and the soundproofing inside the car makes for a very quiet and peaceful drive and it has a great sound system. It also has enough room in the back for transporting equipment. I am very pleased with it.
My wife and I were looking for a family SUV or minivan and found several vehicles in Raisor Automart with pretty nice prices through Cars.com. So we made an appointment with Suzi and drove there on one Saturday morning. Most used vehicles here are within 2-3 years' range. No one pushed us to buy anything and we were given enough time to test one 2018 Nissan Pathfinder, one 2015 Toyota Sierra and one 2015 Honda Odyssey. Finally we decided to buy the 2018 Nissan Pathfinder. Since the price of this make and model is already the lowest we could find on Cars.com within 150 miles, we didn't spend much in negotiating. The transaction was quite smooth and we drove the SUV back in the afternoon.
Best value car for price
by Pepa Dan from Lithia,Fl
November 24, 2018
Exceeded all my needs and expectations.This is my second lease of the Encore and I will likely get a third when my lease is up.
by Larry's Buick from Gaithersburg, MD (suburb of Wash., DC)
November 18, 2018
This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.
The people are friendly and knowledgeable about the vehicles on their lot. They are always my first stop when looking for a new or used car or truck. Elizabeth Alma can get you on the right track when you call.
Love my Buick
by Lindy - first time Buick owner from Powder Springs, GA
January 8, 2019
Good car on all counts. I'm still learning all the features;this is the first time I have owned a car with all the bells and whistles as they say. Love the look and it is reliable.
Found the perfect car on Cars.com and contacted Hubbard. I had a response very quickly. I did have a few questions and sent them to the man who had contacted me. However, after several hours with no response, I contacted salesman John Gustin directly and he immediately found the answers to every question. He has followed up with me after the sale and I am very satisfied with him. My only concern is that the dealership apparently doesn't clear the memory of their used vehicles, they let the new buyer do that. In this day and age, if you don't erase all the data you've input into a car, you're asking for big trouble. But some people may not think about it when they trade in their car. A new buyer could get your home address from the GPS, your phone and contacts from the phone memory, etc. etc. Dealers should make it a practice to wipe the memory of any car they take in before they offer it for sale.
This car is too small for our needs
by Willie from Lakeland Fl 33811
January 14, 2019
No room behind the rear sear for very much. Only one arm rest? Hesitation on take off Rear camera is a joke. Very Very expensive to repair
Best experience I???ve had buying a new car. The dealership and salesman, Kaden Rice were very knowledgable and friendly. Showed us all the costs up front so there weren???t any surprise costs. I love my new KIA Sorento! Thank you Bob Rohrman KIa and all involved!
Love my used Buick Encore
by DaveP from Canton Ohio
November 15, 2018
I’ve driven larger trucks for the past decade. I found this vehicle online. It caught my eye. Went for a test drive and had to buy it.
Rebuilt engine and new brakes required 11,000 mile
by Colleen from Lake Oswego
September 11, 2018
Gravely disappointed in the Buick Encore. In for repairs twice in the last month. First time rebuilt engine and replaced rear brakes, two weeks later, replaced rear brakes again. Went back to the dealership and he priced the buy back at 50 cents on the dollar. This for a year old car with less than 12,000 miles. Bad deal.
Polite and professional. Bryce handled my situation and it was a positive experience.
Love my new Buick
by lee51 from PHILADELPHIA
November 6, 2018
This new SUV is amazing. I had my KIA sportage 2000 for 18 years and love it. I did not want to trade it in until I test drove the Buick. I love this SUV, it drives nice, looks nice, and it was the right size for me to make the decision to get a new car!
Greg and the team found me the exact vehicle that I wanted and made pickup exceptionally quick and easy. This is the fourth vehicle I've purchased from the dealership in the last 8 or 9 years - the service department is also excellent. I would not hesitate to recommend this dealership.
by Debib66 from DeKalb, IL
December 13, 2018
Great car so far, I thought it was for older people but more of a younger vibe to me. Rides great, no outside road noise, comfy and love the handling.
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