This was my first time buying a car through a dealership and it was a very pleasant and successful experience! Ryan W helped me get a loan and worked for a payment plan that would fit me perfectly. Definitely a very personable staff. Oh, and i love my car !!
I recently went into West Herr to check out prices and information on possibly purchasing my leased 2016 228 convertible. I had no intention of purchasing a car that day. I was checking out the various possibilities for what I might do after my lease ran out. I had even entertained the possibility of buying a lesser brand off lease vehicle for my use which is not much as I am nearing 84 and drive about 4k miles a year.
Kyle Walsh offered to assist me and did so beautifully. He answered every question and gave me several possibilities of what I could do about just turning the car back in and buying something else or purchasing my current car and what that would take, interest-rates and all of that. He
was very thorough about making sure that I understood which I appreciate . It wasn’t till we had been working together for approximately an hour that he asked if I had thought about leasing a new BMW and I told him I didn’t think I could afford it. He said well let’s check it out and he began to go through the roster of vehicles that were available on the lot. As it happened he came upon a 2018 X2 and showed me how leasing that car was actually the best possibility for me. And I agreed. We arrived at a cost That appealed to me and we made the deal. They actually prepared the car that afternoon so that I had the car the same day. I bought the car actually without having even driven it, so unlike me.
I appreciated Kyle’s easy attitude and his respecting that I didn’t need or want to be pushed. He and Resident Genius Mitch help unload my old car into the new car and I was off. I think I will be very happy athough I’ve only driven the car one day as I live in New York City but leave my car in Rochester at my daughter’s. I’ve had enough of getting my car trashed in the Big Apple. Oh well…… Russell
Everyone from Ken, Mike and Brian were GREAT!!! Buying a vehicle there was amazing!!! STOP and see them, they even give $100 if someone refers you to the dealership. The 2018 Chevy Silverado is amazing too!!
they found the truck I was looking for great staff to work with went out of there way there staff drove to Pennsylvania to find a2018 2500 HD with in my price rang and got more than I expected thank you
Very knowledgeable and eager to please staff. We attended a get to know your new car seminar which included speaker from all departments. Very informative on what needs to be done to get a long and pleasurable usage from your new car.
I was seeking a newer used Silverado with several specific wants and needs. I located the best choice at Bidleman Chevrolet Buick GMC (700 miles from my home in NC). Shawn worked with me several days (via text, email & calls) to complete the deal and answered all my questions regarding making a long distance purchase from out of state. Travis advised me regarding resolving some special financial arrangements that had to be completed at my end. When I arrived to pick up the Silverado, I was greeted by Shawn and a dealership of very friendly outgoing and courteous people. The truck was ready and waiting. The final paperwork for the purchase was completed and every thing was good-to-go. It it was a smooth process and I am completely pleased with the truck. I would recommend Bidleman Chevrolet Buick GMC to buyers... local or long distance.
The staff was inviting and friendly. The inventory was priced fairly and competitively. The staff worked to meet my financial needs and exceeded expectations. I would recommend this dealership to my friends and family without hesitation.
Ron was able to make the process of buying a car super easy for me. He went above and beyond to make sure I got everything I was looking for in a vehicle. Overall, I was able to look at the car, purchase and pick up the vehicle within the 24 hours. It was a simple and enjoyable process. I would recommend anyone to go here. I can assure that you will leave satisfied. Thanks again!
Ron was awesome ! He got me into a beautiful Jeep and helped me the entire way ! He was nice and gave great advice! Anyone who needs a used vehicle or a new vehicle come here and ask for Ron ! Thank you so much Ron !!!
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Ive had excellent service with atlantic autp brokers. Ive also gotten 4 cars from them & just recently got another one. My recent purchase from them was amazing. My pontiac had minor issues & they took it back in for me & covered the parts as well & made sure i was mobile in the process.! Ive gone thru shaun for 3 years now. Great people Amazing cars :)
Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
I highly recommend Balkan MOTORS to anyone looking for a vehicle. Excellent service in all phases of this process. Clean reliable vehicles or they simply would not sell them. Very impressed! High recommend this dealer.
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