Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
Piles is fantastic to deal with. Betty Morris was an amazing saleswoman. Everything from trading in to purchasing was fast and easy. Our last 3 vehicles have been purchased at Piles. No reason to go anywhere else when the customer service is so outstanding.
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
can't say about the buying process nor anything referencing repair work...was not my experience. Only looking at a car from an online search. Clean enough facility and initially pleasant customer service. Again only limited interactions since the vehicle I was looking at wasn't what I wanted.
I saw a car online I was interested so I gave them a call and spoke to Shawnta. He was very polite and answered all my questions. Ultimatley I decided to come take a look at the car and once again Shawnta was extremely helpful and showed me around the car and set me up for a test drive. I decided to purchase the car and the gentlemen who delt with the financing did a tremendous job as well. Overall I got a great deal and was able to work with an easy going, no pressure type sales man. I definitely recomend NW Automotive Group and I highly suggest you ask for Shawnta!
I bought a car from Phil. First I called in and he answered my questions at the same time he was multi-tasking and busy with customers at his desk. He was very forward with me and up front regarding my questions; which I like. Great help and we really like our new car. I totally recommend.
For the person who complained that Phil was more interested in walk-Ins; you need to put yourself in a car sales reps shoes and someone who is multi-tasking. I would imagine a high percentage of those who call in are not serious about buying a car. If you were serious you would of been proactive and went onsite to talk to Phil or ask another sales person for help.
Dave Browning and Bob Winstel are super. I had to leave and come back next day as Bob was off Dave filled in with missing a beat. Would highly recommend this car company to any buying now or in the future. Thanks again guys!!
I appreciate the great customer service i received from Phil. He was prompt, well-mannered, professional, and also generous he bought me a bag of chips. I would recommend Avery to anyone who comes to Premier Automotive.
The Auto Livery staff is friendly and helpful whether it is buying a car, trading one in or getting your car serviced. They are very knowledgeable and provide top notch service. This isn’t like other car dealerships where you feel pressured by their salesman. The Auto Livery is a hassle free, no pressure automobile dealership. That is one thing I look for when I purchase a car.
They also offer very fair prices on their cars (my family has purchased multiple cars from them) and also in their service shop. I would recommend them to anyone looking to buy a quality used automobile or simply just get their car serviced here!
Everyone at this dealership is trustworthy and always makes me feel so comfortable buying a new car. We are returning customers and I always refer people here. I appreciate their honestly and willingness to help my family. Great place to buy a car!!!
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