Service overall was fine. Came in on a Saturday, which is first come first serve, for an oil change and rotation. Was out within two hours of arriving. Only real problem i had was someone was burning either incense or a strong cheap candle that triggered my allergies as soon as I walked into the waiting area. Had to walk around the entire lot several time while waiting just to avoid the candle or whatever it was. When it came to check out, i was not asked to come to the cashier over the PA. Didn't know i was ready until the service person told me I was. Walked up to the cashier who was so enthralled with her phone that there were 4 tickets on the counter and when i tapped on the glass after standing there for a few minutes she jumped and finally realized she was at work and should be taking care of customers.
Had an excellent interaction with the sales person (Bubba). He wasn't rushed or pushy in any way and wanted to ensure that purchased the car that I liked most. It was a very good experience and I couldn't be happier with the service I received.
Bubba Baker was AMAZING in helping us find another family vehicle. He asked us what were the main things we wanted in a car, and he only showed us vehicles that would work for us. No upselling, no add-ons...He made us feel comfortable with our purchase, and I’d recommend him to anyone interested in buying a high-quality preowned vehicle.
We have purchased all of our vehicles from Phillip Hawkins Motor Company and I fully recommend and attest, they are the best in the business!!! They have the best people, service, prices and best quality in the CSRA....
Bubba Baker is a very honest and Christian car salesman. I couldn’t begin to recommend a better car dealer and salesman! He is the absolute BEST !!
Bubba just sold us a Jeep Renegade for my daughter , we truly love and appreciate him and the entire team at Phillip Hawkins motor Company. THANK YOU !
I recently purchased a vehicle at Phillip Hawkins and James went above and beyond to ensure that I was well taken care of. I am truly grateful for the time and care that the company put into my car buying experience. I would recommend them to anybody.
I recently purchased a 2018 Equinox LT from Pendarvis. My total experience was a great one. I was helped by John who found the exact car I was looking for with all the features I wanted. This was an easy and seamless process. The car was delivered when promised and I left the dealership in a very short time.
Everyone I have dealt with at Pendarvis have been courteous, knowledgeable and eager to provide an excellent customer experience.
No high pressure salesmen and credit manager. It was like dealing with friends.
I will continue to purchase from Pendarvis and will recommend them to everyone I know.
Great customer service! Good prices, clean office. Clint Chapman is an awesome dealer to work with! Not pushy and listens to your needs! This is the place to go! Haven't bought a car yet but we are working towards it with them!
Marcos, did an exceptional job taking care of me. When I dropped my car off, he explained everything the service consisted of and when I came back to pick it up, he explained everything that was done to the car (there was a recall that was done also (he called me to inform me of the work prior to doing it)), just to make sure I was happy and understood everything. I live in Evans, Ga and I take the extra trip to Malcolm Cunningham Chevrolet in Augusta, Ga, because of people like Marcos.
Was able to get scheduled when it was a convenient time for me when I arrived they already had me listed on the service screen when I pulled in work was done in a timely manner very satisfied with the service department
I live in western Indiana and had spent several hours on the internet trying to locate the 2018 Silverado crew cab that I wanted. I found it at Herlong in Batesburg-Leesville. I spoke with a very friendly and easy-to-talk-to Reed. After agreeing on a deal, I with my two granddaughters drove 700 miles to Herlong. Everyone I met at the dealership was pleasant and friendly and made me feel they were truly appreciative of my business. As we were leaving I was very impressed when Reed and his sales manager both came out, shook my hand and thanked me for my business. It is a class organization! I would recommend them to anyone.
On March 30 2018 we purchase our vehicle. What great customer service we received from the time we pulled into the lot from the time we finished with our purchase. The salesperson "Kim" is just awesome, she made me and my family felt like her own family! I can't say enough about Kim she is just wonderful.
The young man that helped my husband set up the OnStar was very knowledgeable. The dealership gives off this home like environment. I just want to say "thank you" to the staff at Herlong -Chevrolet Buick of Batesburg-Leesville. I was glad that we drove from Columbia to make our purchase.
Great service! Great repair!
Had a leveling kit, new tires put on and an alignment done! Had to take it back to the service department but they fixed the issues!
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