Very prompt replies to inquiries. Very nice to deal with in person. Buying process when quickly once started.
However, they either did not inspect the car well enough or intentionally withheld information that would have been nice to know before driving 6 hours to look at it. "Is there rust on it?" I was immediately sent a picture of one spot where paint had been scraped off and showed a small amount of rust. What I wasn't told was that the hood was covered in pockmarks that will lead to rust soon, and that there were dings and scratches in many places that will do the same. Perhaps they didn't know the car had been in an accident, but we could tell as soon as we saw it. The door hadn't even been put back together properly and the paint was close, but not quite. Although they had a shop inspect and fix some things, there is still a bad wheel bearing that we will need to fix that was not even mentioned. No backseat head rests. Driver side speaker not working at all. Seemingly random things damaged that were not mentioned in the listing. I may still have traveled 6 hours if I had known these things, but they could have done a better job inspecting and outlining issues when listing the car.
The car is serving its purpose of getting good gas mileage and having a lot of cargo room, but there are a bunch of little things we will be responsible for fixing for it to look and run decently. Great people to work with, but needs improvement when it comes to thoroughly listing their inventory.
I highly recommend seeing Andrew Meyer at Wallace of Bristol if you're in the market for another vehicle. He went above and beyond to help me find exactly what I wanted/needed. He was personal, knowledgeable and friendly without being overbearing or pushy. All of the staff was very friendly to work with from start to finish.
I was extremely satisfied with my experience at Johnson's. The staff is warm, friendly, and helpful. John is extremely knowledgeable and worked hard to find the perfect fit for me and make the process smooth. I am definitely committed to doing business with John and his amazing staff.
John Johnson goes above and beyond for his customers! Always making sure they leave satisfied. He runs an excellent dealership with excellent staff. They find and fix the problems quick, always have amazing deals and are honest! Will always shop there and will only let them work on my vehicle! Such a great place!
Johnson's has gone above and beyond in their service to their customer. Not only did they work hard to get every available dollar in trade in from my old car but worked to get incentives from the manufacturer for even greater savings. They have taken care of all the details from switching my insurance to registering my vehicle with the state. All I had to do was drive it off the lot. Not to mention there are no add on fees here what they say is the price is what you pay. If you are looking for a great deal with no hassle this is where you want to be.
Absolutely love the People at Johnson Chevrolet. Since 2007 i have bought 5 vehicles from Tim, and John. Best service and Commitment to finding me the Trucks or SUV's my family and I are looking for at that time. Would not buy a vehicle from any place else. Thanks again guys!
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