I have been with this dealership for 50 years in Elkhart and would not plan to go anywhere else. Great customer service and quality cars.
I would recommend Naquins to anyone that asks me about their service and cars.
Almost makes me want to buy a car every day. Our sales guys Felipe and Brian went over and above to get us the best possible deal they could. Working with Brian in the finance area was smooth and professional.
Really enjoyed working with Nic Mikev who helped me find a perfect vehicle for my needs. This is a professionally run business that offers quality used vehicles and outstanding customer care. It is a pleasure that our community can boast reputable businesses that offer value and peace of mind. I will definitely visit these folks again when the need arises. I would absolutely recommend this guy to my family and friends.
I normally don't write reviews, but after my experience at Jordan's used car lot I feel compelled to compliment Kara M. and Ryan L. for excellent customer service! Both persons went above and beyond what was expected and should be recognized for this. I know where I will buy my next car in the future! Thanks Tara and Ryan!
by Linda from near northwest neighborhood. from South bend,In.
November 10, 2017
Mike Banashak and Soc Gray are over the top in sales department. There energetic personalities are contagious and informative professionalism is very uplifting. Thank you for my positive car buying experience. You are highly recommended.
How refreshing to be treated with sincere respect. I've had experiences at other dealerships of being treated as though I had little knowledge of autos and needed to be told what I should purchase. Not West Point! From the very first email and prompt follow up phone call, to the actual purchase process, Jason and Erik were both professional, friendly and willing to listen. The buying experience was pain free and quick.Very fair price on my trade-in AND my new vehicle! Added bonus: these people really seem to care about and be invested in their community. I'm sure this contributes to their ethic to go the extra mile. I am very impressed and couldn't be happier with the place, the process, and my purchase.
Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
Let me just say that after looking for a new car for over 3 years, I’m really surprised that I didn’t check this dealership out sooner. Not only did they have the vehicle I wanted, the professionalism that was used during the process was truly mind blowing, thank you SHGMC
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