Had an oil change and tire rotation. They found a oil gasket leak in the front and I returned several days later to have that taken care of. They provided me a loaner car on the day of the repair as it was an all day repair. Service was excellent, associate was pleasant and professional.
I just recently took my car for a 30,000 mile service as well oil change and tire rotation. As always, Michelle was professional and courteous in checking my car in and out that day! Jay and Heather were wonderful in setting up a loaner car for me as well! It is always a positive experience at Sullivan whether getting my car services or trading in for a new model!
My wife and i decided to just ???drop in??? and look around. We were greeted by Jeff Hill and immediately felt as ease. I served 25 years in the Marine Corps and have had my fair share of ???salesmen???. Jeff Hill was cut from a different cloth. His friendliness and no pressure sales had us convinced that this place is the place to buy. We came back later that night and approached by Roy Perez (who was also phenomenal). Decided to come back the next day, Jeff Hill wasn???t available but Rich Wood took amazing care us for the remainder of our purchase. I introduced myself to the GM Tony LaPuma and it was clear that he???s obviously running a tight ship. I would HIGHLY recommend anyone and everyone to shop here. Prices are beyond exceptional along with the no pressure environment. Thank You Automax Ocala for a memorable purchase
I had a delightful time choosing my new Nissan Rogue 2018. If it hadn’t been for Arianny and all the knowledge and professionalism that she showed me, I would had left to shop somewhere else. She is a great asset to NIssan Crystal River. She possess great customer relations skills!
She is definitely a keeper!
Tammy was our salesperson. She was friendly, knowledgeable and attentive throughout the whole process . She made sure we had a full tank of gas in our new vehicle too. Ryan was helpful and friendly for the finance process. Overall it was a good experience.
We had a wonderful experience at AutoMax! Tammy, our sales person was kind and knowledgeable. She took the time to explain the features of the car and was ver patient with us. Joe in finance was also wonderful, he pulled every string he had to get us in the vehicle we wanted! We had a great experience overall and would recommend AutoMax Ocala to anyone!
Everything was hasslefree i???m not sure if my brakes were actually checked because I never saw them take my tires off and I still have a little movement in my steering wheel when I apply the brakes but I was told there at 50% perhaps you can check the brakes without taking the tires off because typically if you remove the tires they ask you to come back and get them re-torque with an 100 miles just checking
Service Dept personnel are friendly and very knowledgeable, answered all our stupid questions without making us feel
Like idiots. Would definitely use this dealership again. We were in and out in no time.
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