I came in to service my 2012 Tiguan and left with a 2014 Tiguan!! Marek is a really good guy and he spoon fed me the whole way! I would not have done this if it was not for him!!!! I felt like it was a fair deal. I recommend Marek if you want transparency! Thanks Marek... You Rock!
I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
I was shopping for a car for several weeks and finally found the Mercedes SL 550 at tis dealership, the price was right and the buying experience was absolutely fantastic, I would highly recommend them, thank you very much !
The wife and I had been looking for a newer Tahoe for about two months. During that time we had encountered every example of the negative aspects of buying a vehicle, pushy sales staff, no manners, vehicles not being what they were said to be, and worse! From the moment we showed up at Ocala BMW it was an outstanding experience! We were treated like long lost friends, offered coffee, water, etc. it was a complete pleasure start to finish!
Don was great, emailed me extra pics so I could see it since I was going to be driving up from Orlando. Got there and it was exactly as described. Whole thing took about 45 mins once I got there and I was on the way home. Great overall experience, would look there again for my used car needs.
If you’ve got to wait in a dealership, this is the one you want to be in. James Jupiter took care of everything I needed. Super nice guy, not your typical “salesman”. Didn’t push or sale me on anything. We talked about family while filling out paperwork which I found to be relaxing during a process that is usually a little nerve racking.
Plan on buying a new or used car. Go see Dave Doucette at Kia in Crystal River. He is a nice guy and easy to talk too. I have known him for years. Has a great personality and I’m sure he will find what your looking for.
Purchased two new Kia vehicles in the last two years from Citrus Kia. Very knowledgeable Sales Staff extremely pleasant to do business with a "No Hasle No Pressure" buying experience. Their service department personnel Professional and knowledgeable and great communication between them and the customer. Very pleased with this Dealership as it is a 64 mile round trip. Keep up the good work! A satisfied customer.
Had an oil change and tire rotation. They found a oil gasket leak in the front and I returned several days later to have that taken care of. They provided me a loaner car on the day of the repair as it was an all day repair. Service was excellent, associate was pleasant and professional.
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