Went to buy a new car, but ended up buying used. Bigger car with extended warranty. Couldn't be happier with the process. Shout out to our salesman Mark Gilmore, he completely changed my mind on car buying. Will definitely buy from McKenzie again.
McKenzie Motors had the best incentives and selection on 2018 GMC Canyons,. But I was hesitant because I live 2 and 1/2 hours away. Salesman Mark Ciano worked with me over the phone to understand the incentives and find out whether I qualified. He also tracked down the two trucks I was interested in, which were still in transit to the dealership. My wife and I made the trip to Milton and were treated respectfully and courteously throughout. Only one truck had arrived, and it needed a new back window because of slight damage in transit. While we waited for the repair, Mark let us drive two other Canyons on our own and at our leisure, to make sure we were comfortable with what we would be getting. When time came for the deal, we again were treated respectfully. We ended up paying $500 more than what we had intended as our top price. But it was still the best deal I have seen on a 2018 Canyon, before or since. We did have a problem with water stains on a back seat after the repair. I called Mark the next day, and he said they would be glad to clean it up and make sure the stains didn't come back. The whole experience was mostly positive.
Tom Gamewell was my salesman & was excellent. I selected my . As I was leaving 2 over my options, Tom came 2 my car & subjected I try my bank 2 get better financing. I did, took 5 minutes to get approved w/ better financing. After purchasing my vehicle . I received a box of chocolate chip cookies from Tom
I have always dreaded buying a vehicle, new or used. As I've told several salesmen, I consider it a necessary evil. Unfortunately I put myself in a situation that I needed to replace my car that was totaled.
I recently had the opportunity to meet Mark G. at MeKenzie Motors used cars in Milton. I consider it an opportunity, because he made it a pleasurable experience buying a used Sierra.
He is a sincerely friendly person and I enjoyed my time talking with him.
I went to look at a specific truck (advertised on their web site) on Friday and bought it on Monday.
The deal we agreed to was much better than advertised and did not involve going back and forth to sales manager (which is the primary reason I normally hate buying a vehicle).
I will send anyone I know or meet that is in the market for a new ride to Mark at McKenzie.
I also want to thank Robert B. (who took care of most of the paper work that seemed to require more signatures than a new mortgage) who made the process as painless as possible.
Thanks to the Service department and parts department staffed who are highly skilled and professional employees that took care of a small issue immediately.
All in all I believe you would be hard pressed to find a dealer so complete as McKenzie Motors. That is if you wish to find a great ride and have an enjoyable experience shopping and buying for it.
I recently purchased a Nissan from Tom Jones and was floored by the easiness and knowledge of credit challenged people. He made my transaction a done deal. I went to several other dealers , but their salespeople were like robots. Very cold and scripted. I will continue my future car shopping with mr. JONES. I purchased my car and was in and out less than an hour. Fwb autobrokers is a reminder of how deals used to he made. A+ all the way!
We recently bought a car from Skip at Fort Walton Beach Auto Brokers for our daughter. We had been to every car lot between Niceville and Destin and were either disappointed with either the selections, or lack thereof, and/or the professionalism of the staff, or lack thereof. The moment Skip came out to introduce himself, I knew were buying a car from him, Whether we could find one on the lot or not. As luck turned out, We did find a couple of options and Skip worked with us so we could take them for a used car check up. They both had some minor things such as rear light replacement, tightening of bolts...nothing major and Skip from day 1 was honest and upfront about all of that and took care of it all! He even got a cigarette burn in the drivers seat fixed. He wanted to make sure the car was perfect for us before we drove it off the lot. Skip communicated the status of everything with us frequently and even called a couple of days after the purchase to see if our daughter had any questions about the car and make sure she was happy with purchase and it was running good for her. His professionalism, integrity, and honesty are above reproach. It was the best car buying experience! I will never buy a used car anywhere else and neither should you!
This was my first oil change for my new car. This was my 7500 vehicle oil change. The only thing that was odd about this experience was that my next oil change was set at 12000 miles or when the oil life reaches twenty percent. I haven't had time to talk to the service department about the short interval oil change. Btw, I own a 1997 Ford Explorer with 197000 miles on it and the oil change interval on that thing is one year or 15000 miles because I use Mobil 1 high mileage synthetic oil for that vehicle. Overall the experience was great. I just wish dealerships that sell American brand vehicles would start to provide some courtesy services like washing your vehicle prior to returning it to you after a service. Every time I take my wife's 2011 Volvo into a dealership they wash the exterior and vacuum the floor. I would be willing to wait an extra thirty minutes to get my car back cleaned and washed since I bought it at this dealership and I didn't just by a $25K car.
Everything about my experience at GMC today was absolutely perfect. A hugggge thank you to both Anthony and Justin! You guys were the biggest help, I came in with nothing but a broken down car and left with not only a great car, but also a better state of mind! Everything went so smooth and the process wasn’t the headache everyone tends to claim buying a car is lol. Thank y’all so much!
Very easy to purchase a car here no pressure approach
by Scruffyguy from DealerRater.com
May 3, 2018
Worked with Chris he had vehicle out front waiting when got there ready for test drive didnt put limit on how far test drive was and no pressure approach when we returned back to dealer location i in fact had to tell him lets make a deal which was so different from most dealers and refreshing after spending a month shopping for a new truck also in and out fairly quickly so great experience overall ask for Chris is you shop there great salesman to deal with
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