I did not end up purchasing the vehicle because someone got there with a cash offer before I could get in to buy it. But the staff was extremely friendly and let me know what was going on with the vehicle so I didn't waste a trip. We ended up leasing from a different dealer because we needed a car immediately and had specific requirements for what we wanted, but if/when we car shop again we will definitely look here.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My husband and I went to this dealership to test drive a Buick Encore. I was interested in a small SUV/cross over vehicle since I sometimes commute long distances for work. I did not anticipate purchasing a vehicle that particular day, I just wanted to test drive it so I can have some options. As we arrived at the dealership, we were promptly greeted by salesman Anthony Gioia. He was very understanding of the fact that we were just test driving a vehicle to narrow down our options. He asked us specific questions about what we were interested in and he showed us the Encore. I instantly fell in love with the vehicle and all its perks. Anthony was not a typical salesman. He didn't force the issue about trying to make a sale. He treated us like we had been long lost friends that were reconnecting. The entire experience was something that I didn't nor would expect from a dealership and it was so relaxing that we decided to purchase the vehicle right there on the spot. I would definately recommend going to Coggin Buick of Orange Park and asking for Anthony Gioia for all your purchasing needs. He is a great guy and treats you like family. We will definitely go back whenever my husband is ready to upgrade his truck. Tell Anthony the Mitchell's sent you to see him.
We love Car Heroes, our experience was absolutely professional and prompt. JP, Zach and Brian are extremely knowledgeable and helpful through the entire car shopping process.I purchased exactly what I was searching for and will be purchasing from Car Heroes again very soon.Thank you JP.
Rick made our car buying experience fast, easy, and Friendly. No haggling or pressure to buy anything! He Showed us all the cars on his lot and gave us a good opinion on which ones he would reccomend. He is an overall Honest, and Friendly guy, with an Awesome personality. :) I would reccomend him to my friends, and family who will be looking to buy there next car!
the salesman was very nice. gave us a lot of information. he arranged for the vehicle to be fixed after we test drove it. he even stayed later for us to come back to pick up the truck. so, he went above & beyond . Awesome customer service.
I have never been to a dealership where there is nothing but honesty and respect for their customers. They help me find the perfect vehicle for my budget. They didn't force me into something I didn't like. I was asked what do you want to ride in because I work for you. I really thought I was dreaming because I didn't know dealerships existed like this. I purchased a 2016 Hyundai Sonata with less mileage and in good condition. If I decide to upgrade in the next few years, I WILL RETURN to this dealership because I know I will be satisfied with my purchase. Thank you so much for my new vehicle. See you soon!!!!
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