A Better Way Auto has been good to deal with. Steve and George on the sales floor we???re a pleasure to work with. Despite the very busy environment, they took the time to work with us and made it clear that they CARED about our ???new??? car. They saw to it that the minor problems we noticed were resolved. A cracked windshield was replaced and when they couldn???t find a match for some missing lug nuts, they upgraded us with nicer rims & tires! Trooper took care of the paperwork and he gave us confidence that things would be done 100% correctly. Having said all this, prospective clients should bear in mind that buying a vehicle on a wholesale basis is different from buying a CPO or a used car via a full service dealership. You get a 60 day limited warranty and after that, you???re on you own. Be sure to take the time to carefully inspect every aspect of the vehicle possible before you commit to purchasing.
I had a great experience with National Auto Brokers. I was searching for a specific used car, and found exactly what I wanted. The Staff were Great and very accommodating. Justin my sales associate communicated with me before I arrived and gave me the time I needed with all questions and concerns. I am very happy! with my purchase and I would be honored to refer this place to anyone who is looking to purchase a new or used car.
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
Kelsey was super helpful with helping me find an affordable SUV in my price range, and stayed late in order to help me fill out all of the paperwork.
The dealer also make sure that any issues that I found with the care were completely fixed before I drove it off of the lot. Great experience overall!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
Hands down the best dealership we’ve ever dealt with. My husband and I found a car we liked on the website, came down to look at it and bought it that same day. Anthony made our buying experience enjoyable and very easy. He was very knowledgeable and everything he promised was delivered. Would highly recommend!
I really enjoyed the car buying experience with Angelo and the team. No high pressured sales people and an excellent selection of vehicles. I had seen the my car on Cars.com and within two days was driving away in my car. Angelo was professional and very responsive. The process couldn't have been more seamless. I would recommend them to anyone that is looking for a pre owned car.
If you are looking for a dealer that doesn’t pressure you or forces you to decide this is the place. Our salesman Ron is amazing! No pressure, very knowledgeable, friendly and no pressure. Ray the Manager is a very low key manager who wants the customer to be happy with everything to do with the car buying process.
I would definitely recommend this dealer to anyone looking for a car.
Ellis Reyes and Karl Belamour were absolutely amazing with helping me find a vehicle personally suited to my needs, the buying process was incredibly smooth and streamlined, and the facility was top-notch. I'm definitely going to be recommending car factory direct to any of my friends or family looking for a dealership where they can really trust the employees to have the customers best interests at heart.
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
For the past 6-8 months we have been shopping for a car. We had some basic things we wanted and thought new car was the route to go but we found a lot of cars we were interested in at Veb Auto. Speaking with Albert we never knew you could get a used car with such low miles. We narrowed our car to an Infiniti and the Sleek Black color with chrome highlights. I loved it but my wife loved it more it was a Q70 xxxx thing made heads turn and it had under 15000 miles. This is Brand New to us and we saved a lot of $$. The entire experience was easy. They got us financed with a great rate. We took a trip to the Grocery Store we came across VEB and now I know we will purchase more in the future here. We Really appreciate their time and also appreciate them knowing the product. Never felt pushed never felt rushed. All together it felt right for us. All their cars in the lot are clean and look better than the ones on the New Dealership lots and you have a big selection. You would be silly not to pass by if your shopping for a car.
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