I've purchased a few vehicle from Lupient Infiniti over the years and would never buy from another. They have the best customer service. They take the time to help You find the perfect vehicle without pressuring You To buy.
by ARJ Family from Peoria, AZ
October 7, 2018
2018 Cadillac Escalade ESV Platinum
The biggest, baddest vehicle we've purchased to date! Very comfortable, nimble, and the interior is fantastic. Interior is covered in leather and suede. 4 HD screens with blu ray players. Dual front seat massaging features. Dealer option Cadillac branded WeatherTech floor liner. Now we can take the kids on vacation without worrying about cargo space. Heck, I can even put a small portable potty in the 3rd row in case we pull into a shady looking gas station! I probably won't, but there is room back there for that. Best of all, we purchased it from a great dealer, Earnhardt Cadillac Scottsdale, AZ.
Have been with Lupient when buying my cards for the last 30 years. It has all changed. There is hardly anyone in the service department. The calls don;t come and when you try to call you get connected to three or four different areas/people....and then get voicemail. In the past when I picked up my car, It was washed and brought around for me. The other day when I picked up my car from being serviced I was handed the keys and told roughly where it would be and to go look for it - get it myself. No wash. No customer service!
The comfort and luxury is amazing!
July 21, 2018
This is by far one of the most comfortable vehicles I have owned. Driving others doesn't compare. I couldn't wait to get behind the wheel again!
I am in love with my new to me BMW 535xi! I want to thank Alkon for such an easy process and walking me through my first finance car deal. (Without my parents) I saw the car online and it was a fantastic price. When I came in they pulled the car up for me as I waited quite excited.. The car was amazing, but being a beemer I decided to take it to my mechanic (which they had no problem with me doing so) Besides the car needing a light bulb my mechanic said it’s a great car and not to pass up the good deal. He did recommend for me to do regular maintenance to prolong the life of the car. I came back to the dealership and they replaced my lightbulb by the time I was done with the paperwork and guess what! My first oil change at Import Auto is free! This has been such an amazing experience. I am definitely recommending these guys to everyone and when I’m ready will come back for another car once I’m done with Gunter (yes I named my car!) Thank you so much =D
King of Kings
by Bucketz45 from Charlotte
June 17, 2018
This car is one of my favorites immediately. This is my 3rd escalade and the overall condition and experience with the staff @ King ford lincoln made this one that much sweeter. They went out of their way to give the best experience ans value ever. I will definitely refer my friends and family there.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Family wagon in style
by elroythehorse from CO
October 11, 2018
Spacious luxury for large family to travel with all bells and whistles, not the most attractive design from the back, but so far an excellent vehicle for family transport and travel.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
No other SUV like it.
January 7, 2018
Love the look. It will handle in any type of weather. Safe and reliable. Cargo space is a little bit smaller due sunken space underneath. Lots of features that are automatic like headlights and wipers.
For the first time, I have a brand new Escalade ESV!! It’s FABULOUS!! ALL 3 of my Children, my husband and I can fit and travel and NOT be cramped! So very excited, it’s been a long time coming and is just in time to start taking kids to college!!
Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
Loved my Cadillac so much I went back a month law!
August 11, 2018
I LOVE THIS CAR. The interior is beautiful as well as the exterior but I happened to see the interior a lot more so that’s why am commenting on it. It drives beautifully I got the black rims with the White Cadillac looks gorgeous
I worked with Heather for a good 6 hours getting the best deal I could from them. They were very generous with our trade in and helped me save money by making me aware of incentives I didn???t even know existed. An example is the Costco incentive. Not only did that reduce my purchase price I get a Costco gift card in 2 months. I showed up at the dealer to buy a used 2016 SRX and I ended up leaving with with a loaded 2019 XT5. My payments are the same and I have a new vehicle to drive. My wife was super happy when I got home.
This vehicle provides me more then I coul
January 21, 2018
This SUV provides you all that you could ever want a need. It’s Luxurious, Spacious, Comfortable, smooth ride, great on gas and has all the updated technology you can ever imagine.
I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review..
They looked at our car again, and did find the nails. They kindly replaced the tires.
Love this Caddy!
by Joyce B from Fayetteville
January 13, 2019
We needed a large vehicle to transport kids and their stuff. It is the best car I’ve owned! Never any problems. Carfax will show a couple of issues, but will be explained to interested buyers. Needs to be seen and driven. It is a beaut! Only selling to upgrade to platinum due to sore backs. Second owner.
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
Mercedes S Class
by Synergy L from Oakland Gardens
November 5, 2018
German technology, solid build vehicles regardless the brand.
MESSAGE TO ALL VEHICLE MAKERS:
DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH.
MESSAGE TO GM:
WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....
We worked with Colton Smith and Kevin Honeycutt to drive away in our new (to us) Ford Flex. The experience was wonderful and they took care of us. We drove from Indiana because this was the only location with our desired vehicle in our desired color and much more!
Most luxurious vehicle I have ever owned
by Happy owner from Brookings,sd
January 9, 2018
This vehicle is too good to be true! I feel like I should not in any way be driving this SUV! My whole family loves it!
The Flex was serviced in a timely manner. Great service advisor.
by ESV Runner from Jamestown, PA
January 22, 2014
We bought the 2014 Escalade ESV Premium 5 days ago. I really enjoy driving the vehicle it is smooth tight and sharp. My only negative is the engine power, however it does have power just not what I am use to. I know with the size/weight of this vehicle I was going to loose that zip of the Land Rover I traded in but the interior room for my growing family is awesome. The luxury in and out is beautiful. My only other negative is the console area that is wood grain over the cup holders seems to scratch easily. And I've only owed it 5 days! Anyway the Caddy is all in all an awesome vehicle which will suite my large family very well for years to come.
The team was very helpful. They found me a better rate than what I went in with. The sales person kept me up to date on the vehicle I was interested in before I decided to finally go in and purchase it. Great overall experience.
It’s a caddy!
August 26, 2018
Loved my ESV. I would recommend it to anyone. We chose a used ESV over a lesser model new. You will love it too for sure
Called in after seeing a large amount of oil under my 2018 Ram. Service got me right in, diagnosed the problem, informed me of situation and fix, fixed it up and had me on my way in no time at all. Overall great job!
It is simply a Bentley truck for under $100K.
by TheSandman from Ellicott City, MD
November 26, 2018
Top notch vehicle isn’t saying enough. The exterior is elegant and sharp. The interior is luxurious and cozy. There really isn’t anything this vehicle doesn’t have or can’t do.
I simply had an awesome buying experience at Shakopee Chevrolet. Dave and Tom were great to work with. From the time I walked in to the time I drove home with a new Silverado, my experience was nothing short of fantastic. I would highly recommend this dealership.
I've only had it 2 weeks, but totally love it !
by comobarry from Lafayette, CO
September 24, 2018
Upgraded from 2004, and got exactly what we wanted. It takes time, but we were patient. We finally found one local to us after months of searching.
I recently bought a vehicle from AC motors and had a great experience. This was my first time buying a vehicle and Craig was extremely helpful and friendly! I would recommend this dealership to anyone looking at buying a car.
Fabulous comfort, space, reliability . Best SUV.
by Footballmomma from Morristown,TN
November 28, 2018
It is an amazingly comfortable ride, with huge space for my entire family and groceries, luggage, whatever needs to come with us. Love this vehicle! One of the best cars we own!
One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
My forever car
by angie from Trevor,wi
October 8, 2018
I had been looking for this car for 9 months , looked at hundreds of cars on several websites, love the room will fit all my blended family. Can have 7 people in it and have room for luggage for travel . Love all the power of it and the looks and comments I receive.
I can't speak for quality of repairs, but spoke with members of all their team and don't doubt their service and repair department are much different. I had a great experience today (as a walk-in not planning to buy). I wasn't planning to buy because I went solo for the first time, and I assumed my lack of car knowledge would be taken advantage of. I worked with Vinny, Chris and Matt and they were SO awesome. I ended up leaving with a new jeep. They were super honest and low-pressure and I truly feel they went the extra mile for me. I shopped around a LOT and this was by far, the best experience and the best price in all of the greater Minneapolis area. Thanks again for taking such great care of me :)
what an awesome vehichle
by Richard J. - New ESV Owner from Temecula, CA
May 31, 2013
I have been looking at purchasing an ESV for over a year now and made my way to the Cadillac dealer in Temecula to determine if I could find the one I wanted. Black on Black Premium edition of course. Maricela was very informative and was able to locate the vehicle I was looking for. She made the entire experience enjoyable and worked hard to earn my business as I was looking to lease this vehicle at a certain price point. The finance team and Marisela made it happen and I could'nt be happier with this gorgeous vehicle. This ESV has class, styling,elegance and attitude and im the envy of my friends and neighbors. I broke it in by driving to Vegas of course!!! The Premium edition is just below the Platinum edition. The difference is no embroidered seats and two less dvd displays. The premium has 2 dvd screens and the platinum has four. The premium has all the trim and convenience packages as the platinum so i went with the premium.
Very easy and the staff was extremely helpful. I support small businesses because they treat you like you are the only customer of the day.
Most reliable vehicle I have ever known
by Nurse1 from Florida
July 3, 2018
I have a ESV 2005 model and still drive it..It is one of the best vehicles I have ever bought! I am about to upgrade to a newer one!
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