The salesman was nice enough to respond to my offer quickly
Center CUE system doesn't work
by Michael D. from Fort Mill SC,
January 8, 2019
My ex-wife and I own one as well as another person I met at a gas station while pumping gas asked me if my CUE system worked. All three of us have the same problem. This model should be recalled as I understand that the mechanic at a Cadillac dealer said that is a real problem that costs $1200.00 to repair. How long will Cadillac allow this defect to go on without fixing it. I go out of my way when asked by people that I meet how I like the car. I have taken it to a local Cadillac dealer and they as well says that it is a major problem. Cadillac has an undercurrent of very unhappy car owners sharing their opinion of the problem with all interested party"s. Not good publicity.
by FULKNER INNFI OF WILLOW GROVE from WILLOW GROVE, PA
October 5, 2018
THE SERVICE PROVIDED WAS GREAT
THE PRICE WAS RIGHT FAIR AND HONEST
I RECEIVED FAVOR DURING THE TRANSACTION
SALES MAN AND MANAGER WAS WONDERFUL, AND THEY DID EEVERYTHING TO HELP ME GET THIS VEHICLE WITH OUT A LOAN FROM THE BANK (WHICH WAS MY REQUEST)
by MY SRX from CLAYTON NC
January 9, 2019
THIS IS THE FIRST CAR IN 15 YEARS THAT I HAVE KEPT MORE THAN 2 YEARS. IT HAS STYLE AND CLASS NOT TO MENTION SPEED, YES I HAVE THE PERFORMANCE AN I LOVE IT.
Helped with all my needs. great customer service. good prices. they have a big selection .very helpful . Beautifully deatiled the car for me .
Beautiful and Stylish car that's dependable!
by KCDiva from KS
January 8, 2019
Following the maintenance schedule will ensure reliability, great performance and better than listed - gas mileage. It's also a very showy and attractive head turner as it shows like a new car due to the ming mirror finish application.
The fellas at the service desk are the most pleasant, and always tell the best options possible!!
Likes and dislikes
by James from Ambridge, PA
July 20, 2018
All the 2016 I drove were excellent in performance I didn't like the light color of the inside of one or two. But, for the most part, the performance was all I asked for in every vehicle. I love the design and, I am still working towards owning one when I get my finances straight. I have a Caddy now but, the SRX is on a totally differen t level that my 2004.
My wife and I had a great experience with F.C. Kerbeck when purchasing our new 2017 GMC Acadia. The sales person Greg Henkel was awesome to deal with. He did not pressure us in anyway and that is one thing I respect. The dealership itself was awesome to deal with. My 7 year old daughter was starting to get hungry after being there a few hours and the dealership went and bought us lunch. I would strongly recommend this dealership and sales person to anyone looking to buy a new car. I would give them 10 STARS if I could!!
Thank you for everything!
The Schwartz Family
I drove several of these vehicles.
by James from Ambridge, PA
June 28, 2018
The vehicle was very comfortable on the road. It had features I was very amazed with and, I just wanted to drive off into the sunset with it. But, my financing isn't exactly where it needs to be until August 2018. It's the last year Cadillac made with a CD player was my most wanted feature.
I recently had visited here in looks for a new car and and was welcomed in without being pushed or sold. They gave me space til I was ready and once I was ready to “Make the deal” they were easy to work with and willing to do what made me happy.
Great ride. Surefooted in all weather SRX4
by RSA from Lake County IL
November 29, 2018
Compared the disaster BMW X5 4.0e that I own the Cadillac SRX was a standout winner in any comparison. Gas mileage was OK. Onstar is peace of mind at cheap price and unlike the BMW app, the Cadillac iPhone app works every time to lock/unlock or pre-heat/cool the car. I will NEVER make the mistake of choosing a BMW crossover over a Cadillac again.
Our experience began with Chelsee in the Internet department who listened to our needs and gave us a price that was very competitive with other offers we received. We then came into the dealership and were greeted by our assigned salesman, Mohammed who provided excellent service and a signed contract exactly in accordance with what we had been offered. We look forward to a long and pleasurable relationship with the folks at Sloan and are appreciative of the fair honest service we have received to date.
by Reverend Ronan Dillard from Aiken, South Carolina
November 28, 2018
Great car. Cadillac sold me a damaged car without disclosing the damage. Dealership sold and I had no one left at dealership to support my claim . Bought over a million dollars in cars from GM and they refused to fix my car.
Anthony was an awesome help in obtaining our new Jeep! He was easy to work with, friendly, not a typical salesman! He was able to get us to where we wanted to be with payments and we appreciate his efforts! Love our new Jeep Cherokee!
I love my cadi SUV!!
by Terri W from Grand Prairie, TX
November 23, 2018
Nice, comfortable ride with plenty of room for a smaller SUV. Very stylish. I really like the feel and look of this ride. Would definitely recommend .
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Love the performance & reliability
by Maggie from Tampa, FL
November 6, 2018
Best vehicle ever. Love the style, look, great take off. This is my second SRX & I love the upgraded features & electronics. Easy to handle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Loved the SRX
by Elsieph from Beach Lake, PA
September 27, 2018
The Cadillac SRX was an excellent vehicle and I would highly recommend it, however, they no longer make this model. This vehicle was a functional and dependable SUV.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most comfortable and reliable car I ever owned.
by SandyT from Chattanooga
November 21, 2018
This car is extremely, dependable, comfortable, has many comfort features above and beyond even a luxury vehicle, the safety features are superior. I will never own anything but a Cadillac again, this is my second one, and I will remain a loyal Cadillac customer.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Reliable Quality car with excellent performance.
by patmcoll from Palm Coast FL
November 4, 2018
Just returned from a long trip and the Cadillac was a comfortable and economical car to drive. Glad we have it!!! For my wife and myself and 2 doggs, the 2,500 miles was a good way to go.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Well equipped and safe
by AAB from Parker, Colorado
June 12, 2018
The car has everything that I wanted on the safety side. Comfortable for long trips. Very luxurious with BS monitor, lane departure, and collision avoidance capabilities.
Everyone at the dealership was extremely helpful and personable. Sarah was fantastic in explaining the different vehicles and trims, and not to mention has a wonderful personality. John worked really hard to get me a great deal. I was offered above market value for my trade and my monthly payments are less than what I was willing to do because of John's hard work and honesty. I have already started referring friends and neighbors to this dealership.
Very reliable vehicle.
by TrishG from Upper Marlboro, MD
December 3, 2018
I think the car is stylish. It is definitely the right fit for my family and me. The car seemed to be in excellent condition. What I like most about the car is, it rides so smoothly and it handles very well. I almost feel like I'm floating on a cloud while driving. My last car purchase was 20 years ago and I have always purchased foreign cars, but I think I will stick with this brand! I am absolutely satisfied with my purchase.
SERVICE WAS FAST GIVE THE FACT THAT THE REPAIR WAS LARGE PETE MY SERVICE ADVISOR GAVE ME ALL THE OPTIONS TO MY REPAIR AND ALL WENT EXCELLENT
Luxury at a reasonable price.
by Mac from Ontario, Canada
August 22, 2018
This my second SRX Premium and 2016 was the last year in production. This vehicle fits my lifestyle and needs to a "T". Features galore and a joy to drive. My only complaint would be the ride is a bit on the rough side, but other that, a great all wheel drive SUV.
Hamilton Volkswagen was a great experience especially because our sales consultant, Peter, was so considerate and so helpful. We are very happy with our purchase.
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
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