Chad went above and beyond expected service. I live in SC and connected with Chad on the internet. Once Chad and I agreed on the car and price he kept me in the loop constantly on its delivery. The delivery was late due to a recall, so rather than having me come to Atlanta he delivered the car personally to me over Thanksgiving weekend after the car arrived at the dealership. Could not have asked for better service.
by MY SRX from CLAYTON NC
January 9, 2019
THIS IS THE FIRST CAR IN 15 YEARS THAT I HAVE KEPT MORE THAN 2 YEARS. IT HAS STYLE AND CLASS NOT TO MENTION SPEED, YES I HAVE THE PERFORMANCE AN I LOVE IT.
Debbie, was the best sales representative. She answered all questions that we had and handled several of our immediate concerns with our car. We needed a minor engine repair and she immediately arranged to have the car looked at by a mechanic and gave us a loaner vehicle without us having to ask. I have been so pleased with this purchase and would definitely use 1st Choice Autos again.
Great ride. Surefooted in all weather SRX4
by RSA from Lake County IL
November 29, 2018
Compared the disaster BMW X5 4.0e that I own the Cadillac SRX was a standout winner in any comparison. Gas mileage was OK. Onstar is peace of mind at cheap price and unlike the BMW app, the Cadillac iPhone app works every time to lock/unlock or pre-heat/cool the car. I will NEVER make the mistake of choosing a BMW crossover over a Cadillac again.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Loved the SRX
by Elsieph from Beach Lake, PA
September 27, 2018
The Cadillac SRX was an excellent vehicle and I would highly recommend it, however, they no longer make this model. This vehicle was a functional and dependable SUV.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most comfortable and reliable car I ever owned.
by SandyT from Chattanooga
November 21, 2018
This car is extremely, dependable, comfortable, has many comfort features above and beyond even a luxury vehicle, the safety features are superior. I will never own anything but a Cadillac again, this is my second one, and I will remain a loyal Cadillac customer.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Love the performance & reliability
by Maggie from Tampa, FL
November 6, 2018
Best vehicle ever. Love the style, look, great take off. This is my second SRX & I love the upgraded features & electronics. Easy to handle.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Only issue I have is the headlight s.
by Ms. C from Chesnee, South Carolina
November 4, 2018
My driver side the headlights I'm not happy with that is dim. I took it to the dealer he said he re-adjusted the lamp but still didn't correct the problem. Now I must purchase to bulbs not happy at all. I brought the car in 2016 with very low mileage. If I miss something please let me know this is my retirement car.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I really love this Cadillac.
by I love America and being retired from Vancouver, WA
October 4, 2018
Typically I buy a used vehicle so I can afford all the luxuries that come with a fully loaded model. The Cadillac SRX Premium is no exception. It has so many options I am still trying to figure them out. Heated and vented seats with memory settings and lumbar support, moon roof, and bose sound system to name a few. I love the body style and the fact it gets a near 5 star safety rating. It is everything I expected in a mid-size luxury SUV.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
So excited to own this car.
by Jill H. from Pelican Rapids, MN
November 24, 2018
The ride is smooth and quite. Good storage. Excellent head and leg room. Love the Bose radio and speakers. Many options that make driving fun. The sunroof is amazing.
Every time I bring my car for service I’m greeted with a smile by Tim my service rep. He makes you feel so welcome and the team is prompt and efficient. Beautiful, comfortable, spotless facilities. Reasonable pricing. Honest assessment and don’t try to add on things that aren’t necessary. I won’t go anywhere else.
I love my cadi SUV!!
by Terri W from Grand Prairie, TX
November 23, 2018
Nice, comfortable ride with plenty of room for a smaller SUV. Very stylish. I really like the feel and look of this ride. Would definitely recommend .
Tom and the guys at autorama were great in helping us find what we were looking for .We had been searching for something for one of our boys and Tom helped us find exactly what we wanted. The info and service we received here was exceptional! Thanks again Doug Thurmond
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
Review on my new truck
by Lady T from Charlotte N.C
January 14, 2019
I bought my car a week ago and I love it.I didn't go to the dealership looking for this SUV. I just ask about it thinking I can't afford it the sales said yes you can I was like I can. So I bought it and so far so good. I have a warrant bumper to bumper . Everything is covered and I love that.
Awesome thanks to David Bush and Luke for going the extra mile to ensure a positive experience. The Duluth location has really taken care of me each and every time I visit. I will be sure to recommend my friends and family.
Very reliable vehicle.
by TrishG from Upper Marlboro, MD
December 3, 2018
I think the car is stylish. It is definitely the right fit for my family and me. The car seemed to be in excellent condition. What I like most about the car is, it rides so smoothly and it handles very well. I almost feel like I'm floating on a cloud while driving. My last car purchase was 20 years ago and I have always purchased foreign cars, but I think I will stick with this brand! I am absolutely satisfied with my purchase.
This will be the sixth range rover I have bought from Land Rover Gwinnett. Mary Cromer takes the best care of me from beginning to end. Her service is superb. I Will never shop anywhere else for a car .
by AllisonP from cheshire
November 16, 2018
I purchased this vehicle used and you would never know it. Smooth ride, all the bells and whistle included. I feel secure when driving this vehicle.
I worked with David Bush and Travis Jones. They were extremely helpful, prompt and courteous. They also provided excellent customer service working out my lease pull-ahead details over the phone, which enabled me to quickly complete the paperwork once I got to the Hennessey Cadillac dealership to pick up my new car.
by Reverend Ronan Dillard from Aiken, South Carolina
November 28, 2018
Great car. Cadillac sold me a damaged car without disclosing the damage. Dealership sold and I had no one left at dealership to support my claim . Bought over a million dollars in cars from GM and they refused to fix my car.
Thom Holmes made my experience worth the while. I advised him about my situation & he worked with me through the entire process until the deal was complete.
The Cadillac XRS
by Barb G. from Xenia, OH
August 1, 2018
Beautiful in color and performance. The interior was beautiful in color and easy to maintain. The exterior was also easy to maintain. All maintenance issues were taken care of in a timely manner.
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