I am the happy owner of a Lexus sedan and have purchased fourvehicles, over the years, from this dealership and it’s predecessor. My service representative, Tom Miller, has stayed the course and the service has just gotten better and better. My most recent visit started with a recall repair but I decided to have the oil changed and the car detailed - and am absolutely thrilled with the detailing result, not to mention the friendly, efficient and courteous treatment provided by everyone I come into contact with, during every visit. We love our Lexus and this dealership plays a key role in maintaining our loyalty to the brand. Thank you for understanding with customer service really is about.
i all ready purchased two vehicles from this dealer (both brand new escalade esv) and traded four other vehicles.FROM the beginning i liked the way they approach ME, no pressure at all.I recommend to other friends and family.
I am 82 years old, bought my first car at 12 years old, and since have purchased more vehicles than I can remember. This purchase of our new 2018 XT5 at Arrowhead Cadillac was the easiest, most congenial, and equitable deal I ever experienced. Mike, Carlton, Clint and Darcy were so professional, empathetic, knowledgeable, and pleasant it completely obliterates the age-old image of the unscrupulous car salesman. I, most definitely, will go back to Arrowhead Cadillac for my next purchase as well as highly recommend them to all of my friends and relatives.
I am so happy I stopped into Arrowhead Cadillac in my quest for anew vehicle. I told them what my budget was up front and they worked diligently to find me a vehicle that met those parameters and I could not be happier with the treatment I received. As a single woman buying a car it is always a daunting task but the staff Carlton Hampton, Michael Scarfia and the finance department could not have been nicer and more helpful.
Do not hesitate to give them a chance to earn your business.
The best experience we have had for purchasing a vehicle. It was well worth the 6 1/2 hour drive to get the best selection and deal overall. We are very please with our new vehicle
Joe Enzler is a great salesperson
I would like to first and foremost thank Sandrena Schumacher for how well she treated my wife and I while purchasing our new 2018 Escalade Platinum at Earnhardt Cadillac Scottsdale. She was very knowledgeable about the vehicle and had such a friendly and kind demeanor. She followed up the next day to make sure we were happy with our purchase and invited my wife back to help her understand the features of the vehicle better. Overall, the best Cadillac purchase experience!
Our first experience at another dealership was a bit disappointing as the salesperson did not know the vehicle well enough (thankfully we did our research before), but faith restored with Cadillac thanks to Sandrena and the rest of the team!
Thank you Sandrena and the whole Earnhardt Family and employees!
My faith has been restored in the car buying process! My salesperson Sandrena was truly working for us and helping us get the best deal possible on the vehicle we were interested in. She even went as far as to come in on her day off to help us negotiate and work the deal. I was truly impressed with her commitment to serve her customer. Peter in the financing department was equally impressive and did a wonderful job of explaining but kept the process moving. I would highly recommend this dealership and will be sending all my referrals to Sandrena. She truly understands her customer, their needs and is very easy to work with.
I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.
Dustin and Jordan got it done all the way around. I was working with them on a deal for a base 2018 cx-5 touring in red and black interior. They didn???t have one on the lot so they looked around for one. Although they couldn???t find one initially the very next morning I get a text from Dustin saying they found one and will do a dealer swap for me. Dustin goes down and gets the car for me and gets it looking shiny. Dustin and Jordan get our paperwork done before we go down to the dealer to speed things along and when we get down there they are friendly as can be. Everything went super smooth. Even Corrie in financing was super friendly, easy going and honest . Just as an example we but a large down payment so she(Corrie) straight up told us we didn???t need gap insurance and didn???t even try to offer it to us. As for the deal. Let???s just say I would???ve payed more for the same car used. It was a smoking deal! Next car we buy will be a Mazda and it will defenetly be with cardinaleway mazda in Mesa all thanks for the great straight up service Dustin, Jordan, Corrie and manager Matt gave us!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.