Used Cadillac XT5 for sale near Hazel Park, MI

Prestige Cadillac Customer Service Good Evening I would to personally thank our sales representative Mr. Henry Flakes for his Outstanding Customer Care and Service he provided to my husband and I during our visit to Prestige Cadillac. Mr. Flakes went above and beyond to ensure we were kept abreast of action, activities and fact finding during our decision-making and purchase of a 2024 CT5 Cadillac. He called to inform us of all changes and requirements to include the tire locks. My husband wanted to know if the CT5 Cadillac came with tire locks and Mr. Flakes stated the 2024 CT5 Cadillac did not have tire locks but locks could purchased for an additional fee. Mr. Flakes explained the tire locks would be a special order specifically for our CT5 Cadillac. Mr. Flakes placed our order immediately upon our request to purchase the tire locks. Mr. Flakes also provided extensive service to beyond duty hours responding to queries and questions from my husband David concerning the dashboard lighting. I Appreciate and Thank Mr. Flakes for all of his Assistance and Customer Support. Thank You Prestige Cadillac for hiring Wonderful Employee's that exudes excellent Customer Service. Sincerely, Mr. & Mrs. David Lee

We had an outstanding experience at **Serra Kia in Washington, Michigan**, thanks to **Tom Graskewicz** and the incredible finance team. Tom went **above and beyond** on a Saturday, ensuring every detail—from financing to finding the perfect color, size, shape, and engine—was exactly what we wanted. He truly made the car-buying process effortless. The finance department was equally amazing, staying late to make sure everything was smooth and stress-free. What could have been a difficult experience turned into one of the **easiest and most pleasant** car purchases we’ve ever had! Because of Tom and the dedicated team at Serra Kia, we’ll absolutely be returning in the future. Highly recommend for anyone looking for top-notch service and a hassle-free car-buying experience! 🚗✨

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

My experience at Suburban Cadillac was excellent. This is one of the few car buying experiences I've had where I felt that they sincerely cared about superior service and keeping the customer happy throughout the process. Great experience!!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

At Prestige dealership the customer service in my opinion is awesome . At the service desk for your vehicle , I seem to get service from Dominique and Adam who is very upbeat and very informational. The entire staff has been professional and concerning. The salesman by the name of James Chubb is very good with the information that will get you in a vehicle and pulling out the parking lot with one.. Thank you so much Ladies & Gentleman and Please Keep Up The Good Work…!!!🙏🏽😇👍

Cadillac Novi it was a great choice to add Leo to your team. He is very patient, compassionate, great listener, professional and everything a car dealership need. A good salesman is not one to just sale a car, it’s also making sure the customer is happy. Everyone was super nice and helpful. I will definitely be sending referrals to Leo. Thank you Thank you sooooo much.

Todd did a great job on working a competitive deal on buying my vehicle. I was in and out of the dealer in 30 minutes. Highly recommended.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Drew at Car Dome Auto Sales made trading in my old car the smoothest process I've ever had. He swiftly examined my automobile, made me a reasonable offer, and completed the trade-in process. I did not have to bargain or worry about lowball offers. Drew seemed to value my time and understand my want for a speedy, honest transaction. I left the dealership with a terrific car and a great bargain on my trade-in.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I had a good experience, the staff was friendly and helpful clean and the showroom was very clean. Good choice of vehicles as far as models and colors.

Fast dependable professional service department very clean you can eat off the floor. Video shows technician inspection of undercarriage and advises any issues to service department. Coffee and donuts hit the spot in the waiting room.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I just switched from a Tesla S. The best vehicle buying experience i've ever had! Ask for Brandon.

They were able to fit in my service. It didn?t take to long.

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

Staff and faculty were very nice and helpful. I can definitely recommend Chris Beck salesman. Very nice, helpful and knowledgeable. Didn?t go there for the Equinox. Was looking at the Traxx. Glad I ended up with Equinox. More space, love it

Serra Buick GMC Cadillac in Washington/ Romeo has the best service advisors in the area. Ask for Tim! Mr Makowski is always willing to help with better pricing and better techs to keep your investment in perfect running order. It's where I go! They even do a video with audio explaining what they see under the hood and under the car. Try it, you will see a state of the art service department with the very best and newest technology. Those videos let you see the things you may not be able to see and they definitely explain everything. Every dealer needs to learn about integrity like this.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Wonderful experience every time. My husband and I only shop here! If you are in the market for a new or pre-owned Cadillac - go see the team here! You wont be disappointed!

Overall experience was good pleasant my salesman Mark was great no complaints I told him about a problem and he got on it right away I would definitely recommend this place

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

My family has always gone to Darren Lee at Serra for all our new leases. The dealership staff are very friendly, and the dealership itself is very clean. Although it is a long drive for us, it is well worth the drive! We have, and will still continue recommending Serra Buick, GMC, Cadillac, Kia to all our friends and family!

Sage went above and beyond to get my new car/lease. He is not only incredibly friendly and personable but an honest and caring young man. I already have, and will definitely continue to, recommend him to any friends and family.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Great experience dealing with Jeff and Martin! I will definitely go back and buy from them