Used Cadillac XT5 for sale near West Boylston, MA

Matt is Excellent. Outstanding customer service he is knowledgeable and quick and made the buying process a breaze. He went out of his way to make our experience the best it could be and stayed late to make sure my Wife could take hers home same day. I bought 2 cars in two separate trips on Saturday in the time it would take to buy one at other dealerships. This is my 4th car from AutoMax and have never had an issue with any of the vehicles or the experience. This is the place to go and I will be buying my next car there and asking for Matt.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Paul Macchi was my sales representative. He is very knowledgeable with what I was looking for. I will deal with Paul in the future and I will recommend Paul and Imperial Chevrolet to my friends and anybody who is looking for a new or used vehicle. I was very satisfied with my experience with my Imperial Chevrolet Dennis Arcudi

What can I say. BMW Shrewsbury is the best BMW dealer in New England. They are a McGovern family owned dealership which prides itself on the highest level of professionalism. The communication and attention to detail is second to none. BMW Shrewbury will bend over backwards to go the extra mile to make things happen for their customers. They will search for you from other dealer allocations or have custom vehicles produced for you when many other dealers are lazy and just want to sell you their in stock vehicles. My sales associate, Nathan Reindorf, is awesome. Nate has been with BMW for 6 years, has a large client base and is simply excellent at his job. From the get go he was always friendly, helpful, accommodating and patient. Nate was able to get us our dream car, M4 Competition, from an already started build in Germany that was in allocation. The car came in quickly, was exactly as described and then Nate really stepped up to the plate. Nate and Paul finance were able to display their financial wizardry to get us where we needed to be in regards to monthly pricing. When making a large purchase such as a luxury vehicle it is important to feel as though you are getting a fair deal and with Nate you always knew he would be truthful and honest. After purchasing my vehicle Nate took the time to deliver the vehicle (go over all of the technology and functions). Matt, our service agent stopped by to introduce himself and offer his assistance if it was ever needed. I was contacted a few days after our purchase by both general managers, who both thanked me for my purchase via voicemail. How many dealerships have that attention to detail? In closing, if you are looking for any BMW I would suggest only looking at Shrewsbury BMW. They will work hard for you, get you the best deal and make you feel like part of the family.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

When choosing a car, I talked with Alvin Rojas. He proved himself to be a decent and friendly manager. An excellent worker and a good person. Although I did not find a suitable car for myself, but if you come to this salon, I recommend contacting Alvin, he will help you.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

The sales manager and staff were cordial. I dislike car buying because it?s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.

Just picked up my (new to me) truck. I worked with Flori. He was very attentive to my questions and found answers quickly. Went the extra mile to get me the deal I was comfortable with. Would definitely work with him again.

IVE DONE BUSINESS HERE MANY TIMES- I HAVE NOTHING BUT KIND WORDS AND PRAISE TO SAY ABOUT THIS CAR DEALER - THE TVERY BEST BEST DEALER AROUND TOWN

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Beautiful showroom gorgeous used cars. I was taken aback by how awesome the service is.

Medeay imports was courteous and great to deal with. Scott Sanders is very knowledgeable and details everything you need to know when you are searching for a vehicle that best fits your needs. Great staff, service as well

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Jessica was fantastic. Communicated with me well and always was available when I had a questions.. Would highly recommend buying a vehicle with her.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

I can not say enough about my experience at Long Cadillac. I was referred by a friend that has worked with Long over the past several years; his referral was nothing short of spot-on. The atmosphere at Long sets the gold standard for what every car dealership should strive for. My Sales Associate, Ron, greeted me with a smile and was eager to answer my questions. He was extremely knowledgeable and took the time to understand exactly what I was looking for. During our visit, we were also warmly greeted by Tom, the Sales Manager, who solidified that we were truly in the right place. On the day of pick-up Ron remained in contact with me to ensure a seamless transition. When I arrived at the dealership he had the car ready and was excited to go over every inch of my new vehicle. Even after leaving Long, the experience hasn't ended. Ron has remained in contact with me to answer any additional questions and to ensure I?m completely satisfied. All any customer wants is to feel valued and listened to; Long Cadillac certainly drove those feelings home. They deliver a top-notch customer experience and have certainly gained a lifetime customer in me!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Great experience, very helpful, good representation of the vehicle, whiling to go the extra mile!

Bought my truck from Paul Macchi.Great salesman,friendly.Great to work with.I will definitely recommend Paul to my friends.VERY SATISFIED

Medway imports is my favorite place to buy all my cars and family as well. Scotty Sanders is a master with his knowledge for cars and shows the utmost interest in my needs to finding the best car for my needs. Everyone there is kind and courteous…..

We recently bought a car here (again) at the Chevy dealership. Our sales rep Shawn was great and made it a pleasant experience - highly recommend. Not our first car from here and definitely not the last.

Great sales and finance teams made my car purchase fast and easy. I have bought several cars from this dealer and highly recommend them to my friends, family and co-workers.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Had the great pleasure of working with Paul Macchi to purchase my new Malibu, car wasnt checked in with the dealership, brand new arrival. brought to my attention and i purchased. good guy with common sense approach to selling and completing the deal. Thank you very much Paul

I had a great experience with Long Cadillac. Their services were very excellent. I definitely recommend them for car purchases.