I used to hate everything about the process of buying a car. In the past, at other dealerships, I felt rushed and pressured by the sales staff, the price/interest negotiation was awful, and it seemed like they were purposely taking their time so I would just give up and agree to their terms. My experience at Jessup was a dream compared to what I???ve gone through before. I feel like the sales staff really listened to me. I could tell they thoughtfully considered what I wanted in a car and then gave me several options that would???ve worked. I looked at used and new cars, took several out for test drives, and never felt pressured or hurried in any way. I even left to take my wife to lunch and when I got back, we picked up right where we left off. I ended up getting a steal of a deal on a 2018 Chevy Traverse and I couldn???t be happier!
I had questions and was overwhelmed with the idea of buying a car by myself for the first time. I was put at ease with great explanations and my sales person listened to my specific needs. Thank you James IsBell..
Drove down from l.A. to look at used vehicle after being treated like “they thought I was an idiot” at other dealerships. I had purchased a vehicle and made a trade at Crystal eight years ago when we had a home in the desert. Great experience and great deal. Salesman was great and they went out of their way to be courteous and fair.
It's more than just a sell for James Isbell. He looks at your entire financial picture and advises for the best outcome for you and your family. We are comforted knowing we have followed through with a wise decision rather than quick gratification. Thank you so much James!
Crystal was great to work with, as was everyone at this dealership always is. 2 purchased vehicle at this location and we will be back when ready for another one.
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