We came to Legend to see a van we found on Auto trader. I called ahead and John had it pulled up ready for us to see. He was awesome in showing us all the features and letting us take it out for a decent length test drive. He never pushed us to look at any more expensive vehicles we didn't want like most used car salesmen do. Mike in finance was awesome to work with as well. He made the whole process extremely easy. It was overall a very smooth transaction and we love our new Odyssey! Highly recommend Legend Auto Sales!
I was in a car accident just a few days ago which totaled my car out so i need a car i always wanted a Cadillac so i started searching for one i checked many dealers websites and Larson Cadillac has the best prices
I went in to Larson to check out a Cadillac i really liked on their website the price and mileage the car were perfect for what i wanted
I was amazed at the features this car had and for the price i couldn't let it go
Luke Campo and Krystyan Yevstifieieva two very knowledgeable and amazing Sales people helped me with the paper work showed me all the features on the car and how to use them
Terry Goble the finance Manager Department was able to find me a great percentage rate and made the paperwork process very easy
I honestly have to say my experience of buying a car from Larson Cadillac was the best experience and less painful car buying experience I've ever had
Hands down the most helpful and knowledgeable and friendly sales team and Financing Department I've ever Delt with
Thank you: Krystyan Yevstifieieva
Luke Campo and Terry Goble
I 100% recommend Larson Cadillac
I appreciated the relaxed atmosphere. They are honest and fair dealers and accommodated my request for my own inspection (in fact they encouraged me to be satisfied before buying). Pricing is reasonable. I like their selection of cars. I did not look at every single one of them, but I believe they have some great finds there. I will definitely go back to find hopefully my next vehicle purchase. Keep up the great work!
As always, the service and the experience was excellent. Professional and personable staff with a dedication to excellence. The automobiles are fantastic; however, the staff makes the difference in why we have selected Doug's Cadillac over other dealerships. From the owner to the support staff, this dealership is excellent. We have leased cars from Doug's for many years.
I live in Los Angeles California and I bought my car over the internet my salesperson was Robert Deutch very honest he represented the dealership in the most professional manner again I bought this car sight unseen and I had to rely up on him he made me feel very comfortable in this process he gained my trust and he delivered 100% satisfaction most sales people get a bad name so I'm writing this review to tell you that he's one of the best in the business and I appreciate it. I also had the opportunity to deal with Oscar and Michelle and Randy and I've never had a better experience in buying cars and if I ever need another car I'm going back to Seattle Washington and visit Doug probably over the internet.
Pretty good buying and service experience, so far.
by baggydomer from Gig Harbor, WA
December 6, 2018
Salesperson was reliable and returned calls. He helped with setup. The buying process and meeting with the closer took a few hours. She pulled out all the stops to get me to buy the extended warranty and paint protection. I declined, then suddently everything was half price, then I declined again and got a bit deeper discount. This is frustrating and I'd prefer to be quoted a fari price with 20% markup rather than offered something for 300% cost theny get it for a decent price only because I bargained and would not get ripped off.
Service department folks were nice. The waiting area is no frills, very different from the BMW dealership, but that's ok.
We have purchased a new 2013 Cadilac CTS and a new 2017 Buick Envision from Brotherton over the past few years. We not only had great experiences, but we also made friends. Very honest and fair.
My Service Representative is Lindsey who is extremely professional. She set up my appointment and monitored my car throughout the service process, updating me throughout. Her excellent automotive knowledge made me feel comfortable that I brought my car to the right place. My car was taken in on time, and completed at the estimated time, including a car wash and vacuum. Thank you.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I bought my first new car here. Carlos was wonderful. He did the best in getting me into a car I loved. I felt very comfortable and I was very satisfied. Juan did the financing part and was great. Thank you first national for geting me into a car that I didn't think I could get.
I just got a pre-owned SRX from Krystyna and very much appreciated for all what Kystyna and Larson Cadillac team had done for me. Since I just started living in the USA, I could hardly make myself understood in English. But she was so patient and tried to listen to me carefully to get my exact needs and preferences. She and the team are always thinking of customers first. At some dealership, I was taken advantage of language and cheated to purchase unnecessary options or warranty as if they were mandatory. It never happened at Larson Cadillac. She and the finance manager Terry guided me very helpfully what process I needed to go through to purchase a car in the USA.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
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