Just an overall nice, easy experience. great value.
by August from DealerRater.com
December 4, 2018
Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :)
Love the car and up to now been reliable.
by MikesGTS from Ontario Canada
December 22, 2018
Had other Cadillacs and always enjoyed the ride and comfort all were reliable and as I bought them used gave very good value for money. This XTS continues on and is very comfortable, the CUE control with radio, temp, and other accessories seems overly complicated and I‘d prefer a simpler system.
I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.
Luxury and safety
by JeanettaT from Grand Prairie, TX
November 18, 2018
This car meets all of my needs. It has all of the luxury of a Cadillac and the safety/sturdiness of a SUV. It’s roomy and there are plenty of usb jacks to charge phones. I also love the Apple Car play.
My wife wanted to get a suv. We purchased a new CTS fro Earnhardt 2 yrs ago and were treaded very fair on trading in her car for a XT5.
Best Value in Luxury
by Teddy from Roseland,
December 10, 2018
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
i all ready purchased two vehicles from this dealer (both brand new escalade esv) and traded four other vehicles.FROM the beginning i liked the way they approach ME, no pressure at all.I recommend to other friends and family.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
This car is the last of the luxury over performance vehicles from Cadillac. That being said handling and performance are decent enough, but clearly lacking when compared to others in the same market segment. The main pros are a quiet cabin and ultra soft ride. Cons, down market interior appointments and a CUE system that can be downright frustrating at times. Overall a good proposition if you are looking for uncompromising space, a reasonable level of quality, and have an affinity for the Cadillac name plate.
Hunter Wood was our Sales Advisor. His knowledge about the 2016 Elantra proved very helpful. While on the test drive he was very patient with all our questions and had the answers we needed. Going through the purchasing process he stayed with us all the way. Everyone at Larry Miller Hyundia Peoria are extremely helpful and pleasant to work with them. We recommend them to anyone.
Most Luxe practical car ever.
by Ajust07 from Chicago
December 27, 2018
This car has met all of my needs and then some. A luxe dream with so much practicality. I couldn't have picked a vetter model to go with.
I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
by MY SRX from CLAYTON NC
January 9, 2019
THIS IS THE FIRST CAR IN 15 YEARS THAT I HAVE KEPT MORE THAN 2 YEARS. IT HAS STYLE AND CLASS NOT TO MENTION SPEED, YES I HAVE THE PERFORMANCE AN I LOVE IT.
Steve yerbic took great care of me listening to what I wanted and got me into a great truck and stuck to his promises to me he went above and beyond to get me into my new vehicle I strongly recommend you go see Steve yerbic at velde gmc
by Cadi from CALUMET CITY
January 13, 2019
Like it very much nice car and it was the one of choice out of three and it was Cadillac CTS and e350 Mercedes and Lexus 350 and I chose the Cadillac CTS
I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review..
They looked at our car again, and did find the nails. They kindly replaced the tires.
I Love my Cadillac !
by WendyJo from Vanceboro, NC
January 10, 2019
I love the look, comfort and reliability of my Cadillac. It is by far the most favorite car I have ever owned. I am completely satisfied.
Had a medical emergency to deal with and was told not to worry about the loaner that I was driving and to take care of my family member. Mary is an incredible asset for Key Cadillac.
Review on my new truck
by Lady T from Charlotte N.C
January 14, 2019
I bought my car a week ago and I love it.I didn't go to the dealership looking for this SUV. I just ask about it thinking I can't afford it the sales said yes you can I was like I can. So I bought it and so far so good. I have a warrant bumper to bumper . Everything is covered and I love that.
Went in with a pretty complicated situation - but Sean, the GM, is awesome and put together a great deal for me! I was nervous going in because I wasn???t sure if I???d be able to leave with a new car, but he quickly alleviated those worries! My salesman Joe was caring and kind, and also was very understanding about my situation. He took the time to reassure me and I could tell he???s one of those rare genuine people! This place won???t give you the run-around. They will take a look at all factors and work hard to get you the best deal possible!
Enjoyable to drive, very stylish.
by Jkincaid from Pasadena,Tx
December 20, 2018
Nice looking easy to drive. Interior is very beautiful and comfortable. Bought this used with very low mileage and feel lucky that I was able
Infiniti of Dayton, and specifically, Jerome Smart and Zack Field, are superb in all ways. Have worked with Jerome in the past and he is a first-class person as well as an honest and very energetic and competent sales manager. And Zack, although I have have just known him a short time, is very supportive and knowledgeable about all products. A joy to work with.
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
Wonderful dealership, with warm, friendly staff that display perfect focus on customer service.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
Good experience, enjoyed hot chocolate, donuts were good too!
Vehicle was ready earlier then promised, all washed and ready to go!
Love this Caddy!
by Joyce B from Fayetteville
January 13, 2019
We needed a large vehicle to transport kids and their stuff. It is the best car I’ve owned! Never any problems. Carfax will show a couple of issues, but will be explained to interested buyers. Needs to be seen and driven. It is a beaut! Only selling to upgrade to platinum due to sore backs. Second owner.
JOSE VILLAR IN SERVICE IS RIGHT ON POINT. AMAZING FROM START TO FINISH!!
My Cadillac ATS is not my 1969 Fleetwood.
by Fedora Fan from Westerlo,NY
December 10, 2018
I’m retired and my son knew I was a fan of GM. He talked me out of a Chevrolet Impala and suggested the Cadillac. The price of the ATS was comparable to the upscale Impala. I’m closing on fifty thousand miles and I have had a few MINOR recalls (expected) and no operating issues. A safe bet! She’s a four turbo.
As always the service was excellent My experience with DeVoe is that I am treated like a very good friend
Worst Car I Have Ever Owned
by Cadillac CTS Performance 3.6 from Florida
December 30, 2018
I purchased this car new and was very excited as it was the most beautiful (and most expensive) car I ever owned. However, there were so many cosmetic problems with this vehicle it was ridiculous. Based on the vehicle's MSRP you would certainly expect a higher quality of craftmanship, which was not the case. The steering wheel stitching came apart and needed to be replaced. All the carbon fiber trim in the vehicle was replaced, the driver seat cover was replaced, the windshield was replaced, the headlights were replaced, the black and silver trim around all the windows was also replaced. In addition, this vehicle value devalued incredibly fast and did not retain much value. This has been the worst car purchase in my life and I will never own another Cadillac.
They were friendly, accommodating, and efficient. From the first phone call to payment and delivery of the exact vehicle I wanted; a straightforward process and good experience.
Love my car
by Alberta Redneck from Edmonton Alberta
January 13, 2019
So happy I picked a cts luxury over all kinds of other fine cars. I looked for six months and made an informed decision. Love my car. Cheers !
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