So I acquired about a car an when I called the company they were more than helpful with giving me directions an a number to another one of there lots to find the car I wanted, and apon arrival I was treated with good customer service an the dealers new a lot of the Carfax on the vehicles i asked about.
Test drive went very well
by JCruz from Leesburg, Fl
December 4, 2018
This vehicle drove extremely well and was perfect it definitely made me very happy to take a chance to look at it and test drive it. I enjoyed the car buying process it was fast and simple to make a decision.
by Johnny Jackson from Myrtle beach South Carolina
November 5, 2016
Drove up from Myrtle beach , traded in my car and got a honest our not better trade in Vaule . Bought a hummer that was in perfect shape. The whole process was quick and easy . Will definitely recommend this dealership to all
Good looking car
by Frederick from Jax, Fl.
November 21, 2018
Bought this car with 68k miles. First time I owned a Cadillac. Flaws.all window regulators will go out weather you use them or not. The cruise control button keeps getting hit, so the light goes on. Someone stated that the head gasket issue was corrected in 2004. Now I have 96,500 miles. The drivers side door keeps swinging back to my leg. The quality of the interior is poor. Need more headroom. Motor mounts go out. A.c. blower motor went out.
The good. Great design. Powerful North star engine. Comfortable and smooth ride. This car now runs like brand new. So just check all fluids. 19 mpg. Someone else paid $50,000 for this car. I paid $3,000 in Jan 2017. It had 68,000 miles. Love this car. Bought an extended warranty. Get a lot of compliments on this car.
I purchased a 2011 BMW 550i from Dax’s Deals. They were professional and responsive. I would purchase another car from them. Sam, AJ, and Dax himself were solid and fair. I would purchase another car from them.
Nice vehicle good service
by The duke from Douglas, Wyoming
December 15, 2018
The perfect vehicle!! Nathali really help us. It was really with the drive. Driving from Wyoming. I recommend working with royal automotive. They have a variety of vehicles.
I had a great online buying experience with this dealer & the salesman (Ashley Brewer) was a great help & support. I'm living overseas and can't wait to get my hands on the car as it's still on the way.
The Cadillac Escalade is not only the best car
by BigDog from Bronx NY
October 24, 2018
This car has everything I need and my family is happy to enjoy the road trips in comfort and grace...
The Best ???
Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
Dorman was very quick in servicing my vehicle. The waiting room was very clean.
Worst car ever
by Sarah from Florida
December 5, 2018
I own and SRX before and was much better than this XT5 I only have 13,000 miles and the transmission don’t work, the car sounds like a tractor and feels like you are driving a big truck, horrible experience and for the first time the dealer is not cooperating enough. I wish I keep my SRX instead of spending so much money on this horrible car.
Service was by appointment. Friendly and professional personnel. Service was completed In a timely manner.
Very reliable vehicle.
by TrishG from Upper Marlboro, MD
December 3, 2018
I think the car is stylish. It is definitely the right fit for my family and me. The car seemed to be in excellent condition. What I like most about the car is, it rides so smoothly and it handles very well. I almost feel like I'm floating on a cloud while driving. My last car purchase was 20 years ago and I have always purchased foreign cars, but I think I will stick with this brand! I am absolutely satisfied with my purchase.
I would recommend this dealer to any of my friends. The salesman went above and beyond to get a deal that was great for us. They spent a lot of time going over the car with us, to make sure we understood how everything worked. I can't say it enough how friendly the total car buying experience was at Dorman was
Great ride. Surefooted in all weather SRX4
by RSA from Lake County IL
November 29, 2018
Compared the disaster BMW X5 4.0e that I own the Cadillac SRX was a standout winner in any comparison. Gas mileage was OK. Onstar is peace of mind at cheap price and unlike the BMW app, the Cadillac iPhone app works every time to lock/unlock or pre-heat/cool the car. I will NEVER make the mistake of choosing a BMW crossover over a Cadillac again.
Excellent service. So very happy to have work done here.
Nicest Car I have owned
by DocSpeed from Union, NJ
November 19, 2018
Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.
Great environment , fast and work hard at getting you in the car or truck you want or need. Would recommend to anyone. Thanks Mr.Charlie and Baker Chevrolet
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
I've been doing business with Baker Chevrolet since they came to Reds Springs our family did business with previous owner. They have always treated there customers with respect. Regardless of what type of vehicle you desire if they don't have it they will get it. Recommend sales and service.
It is simply a Bentley truck for under $100K.
by TheSandman from Ellicott City, MD
November 26, 2018
Top notch vehicle isn’t saying enough. The exterior is elegant and sharp. The interior is luxurious and cozy. There really isn’t anything this vehicle doesn’t have or can’t do.
by Brandon & Brittany Rowland from Lumberton, NC
July 17, 2018
I’ve been looking for a new truck for awhile now and found one at Baker that I was interested in. So me and my wife went and looked at it and Taylor Smith came out and greeted us outside. He answered every question we had and worked with us to make sure we drove away with a new truck. Needless to say me and my wife BOTH drove away in brand new vehicles. Hands down best experience buying a vehicle. Taylor was excellent!!
My first Cadillac
by Kevin from Bedford, MI
January 12, 2019
This car is absolutely beautiful. It drives very nice and the interior is very plush. I wish I would have bought one before now. Very comfortable and can’t wait to take a road trip in it.
I am 300 miles north of this dealership...I spotted the Silverado I wanted on their website....about 20 minutes later the bottom line deal was done. Lindsey..Casey...James C..and Jeremiah were great and very knowing of their vehicles. Dave O. delivered it....this was actually a somewhat fun experience....I read about John Hiester in a few articles and watched some videos. He has delivered on his word !
Great looking. I get compliments all the time!
by John1215 from Berwyn, Illinois
December 27, 2018
This vehicle has really met all of my expectations. GREAT looks, very comfortable and good economy. I really could not be too much happier with the total package,
I have bought quite a few cars from Baker Chevrolet. Taylor Smith always take great care of me and my family. I recently bought a new Silverado for my son.
by ARJ Family from Peoria, AZ
October 7, 2018
2018 Cadillac Escalade ESV Platinum
The biggest, baddest vehicle we've purchased to date! Very comfortable, nimble, and the interior is fantastic. Interior is covered in leather and suede. 4 HD screens with blu ray players. Dual front seat massaging features. Dealer option Cadillac branded WeatherTech floor liner. Now we can take the kids on vacation without worrying about cargo space. Heck, I can even put a small portable potty in the 3rd row in case we pull into a shady looking gas station! I probably won't, but there is room back there for that. Best of all, we purchased it from a great dealer, Earnhardt Cadillac Scottsdale, AZ.
I drove a hour and a half down to Baker Chevrolet to buy a vehicle and the drive was worth my time. I worked with Taylor Smith in buying my truck and he is a consummate professional. Taylor made sure that my vehicle purchasing experience was painless and fair. I would definitely contacting Taylor if you are in need of a vehicle and want to be treated fairly.
Awesome hands down
by Escalade tp from Rochester ny
January 13, 2019
All 8 Escalades I had were awesome I’ve owned other brands from Bently Benz Jeep still
Love my caddies the most listen people all cars companies have service bays less issues with my Escalades rock on
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