Keith in the Service Department was very nice, proficient, and explained everything. The dealership is quite busy, and he was extremely busy but took the time to explain what was done and I did not feel rushed at all.
That said, I did book my appointment online, and when I arrived for my appointment there was no printout of my appointment. The two receptionists, immediately searched for my appointment online, found it and printed out the service appointment. Keith then came over within 10 minutes and I was off and on my way, while my car was serviced. I returned the next day to pick up my car, and Keith like I said, was excellent. So far so good at this dealership, from when I first leased the car until now.
Ps... When I first leased the car, the car had a recall a week after I got the car, and I was given a loaner immediately. Omar in the sales department was very proficient and made sure I was communicated to and that I knew the progress of my car's recall service.
2004 Cadillac XLR Base Review
Best looking car I have ever owned.
by Happy Tiger from COLUMBIA,SC
January 25, 2018
5
This car has truly been a wonderful machine. You can't beat riding with the top down and the wind blowing through your hair.
I just made a purchase from Mike last week. We had to drive three hours down to finalize the deal, but it was worth it. Mike's a straight shooter who has excellent taste in cars that are in great shape with low miles. We were in and out of there within an hour, and I am very happy with both the car and the experience. Happy customer.
1999 Cadillac Eldorado Touring Review
I LOVE THESE
by Natrix420 from Antigo Wi
February 4, 2019
5
The cars are bad ass. V8 300hp, every option, looks great, top speed of around 145mph and can still get 25mpg at 60.
I lo
I bought a 2009 DTS from Mike last month. I found it on the Internet while in Florida. It was exactly what I wanted so I called, and bought it. I flew to NY to get it and Mike had Jason pick us up in our new car and take me to the dealership. Jason was very personable and told me about the car while I drove it to the dealership. When I arrived Mike had another customer and I had to wait about 5 mins so I walked through the lot. All the cars were excellent. There wasn't one I wouldn't be happy driving out in. Then I went to do the dreaded paperwork to buy my car. Mike was totally prepared and we were done in ten minutes! I drove the car to KY that night. It was perfect , exceeded expectations and still a does a month later. I will buy from Mike again, well worth the trip!
2000 Cadillac Eldorado ESC Review
Stylish & fun to drive. 2000 Cadillac Eldorado
by Donald Duck from Denver, Colorado
August 6, 2018
5
Safest and most fun to drive. Insurance rates attest to this. Driving it is Cloud 9 Lustful, Comfy Excitement! Fast and Fuel Efficient! Gets awesome looks.
I had a positive experience with all of the employees. The financing process was quick and easy. After purchasing the car, the backup camera was not working. They followed up with me and fixed it. From end to end, it has been an amazing experience.
2009 Cadillac XLR Platinum Review
This car made even me look good.
by Mike from Sparta, NJ
October 30, 2018
5
I bought the car because I loved the look most of all, but I learned that I loved the handling and comfort just as much.
I just leased a 2019 Chevy Traverse from Bay Ridge Chevy this past Monday and I couldn't be happier. Rachel Zala was a tremendous help providing answers and making me feel like part of the family. She was very informative on our test drive and made my decision pretty easy. The best part about my experience was that I felt no pressure from anyone at anytime. Coffee was pretty good too. Jaime R from Brooklyn NY.
2016 Cadillac CT6 3.0L Twin Turbo Platinum Review
Excellent touring car
by FC from Kearney, NE
June 4, 2018
5
Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.
Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.
Great ride. Gave up my Lincoln for a caddie! Who does that? I do. So impressed! Older couple. We purchased basic. Has everything we need.
Try it for yourself ;)
As far as luxury this is a nice crossover with a lot of bells and whistles, which you would expect for the money. After a month and after several recalls we noticed the car shifting hard and shuttering. Took it to the dealer and they are now planning to replace the torque converter and transmission. The dealer was very responsive but after reading other reviews I hope we did not buy a lemon.
This car is extremely luxurious and powerful the best of both worlds!!! Highest level of comfort and technology.Has everything I could ever need or want in a vehicle
I needed a car that could absorb the road due to multiple back surgeries. This car takes care of that. Zero road noise so a conversation can actually happen. Will continue to be loyal to Cadillac!
its fully loaded and im still trying to figure everything out. love the style the look the ride is great. 2016 with 20,000 miles, great deal... the wife loves it.
Came in for tire rotation, oil change and overall check up for 5,000 miles on new Traverse. I was told it would take about an hour and a half. It took just a little over that by minutes and all was complete. Waiting area was very comfortable with TV and WiFi, food and beverage were also available. I've owned a lot of vehicles and this was one of the best experiences for service.
2017 Cadillac CTS 2.0L Turbo Luxury Review
Great ride, super stylish
by bmalvarez from Jonesville
October 31, 2018
4
Great room in this car. It is sleek and turns heads. Offers a lot of options and conveniences. Heated and cooled seats and steering wheel is awesome.
The staff members at Auto Gallery were so polite throughout all my visits.
Mr. Sam was the one who looked after me when I contacted them about a 2012 Audi A8L that was for sale. Mr. Bruce got into contact with lending companies and stuff like that. They're nice. Unfortunately I couldn't get that vehicle due to my credit score, though that wasn't the end. My second option there was a 2008 S class, in which I was approved. There was also a big gentleman who assisted me with the paperwork and signing. Those three gentlemen helped me throughout owning a car. Definitely suggest my friends to get their dream car from them. Cause their lot have plenty of foreigners.
2009 Cadillac Escalade Hybrid Review
used
by iman from detroit, michigan
April 8, 2012
4
1-not as comfortable as cadillac sedans
2-bulky
3-expensive compare to other SUVs
4-steering wheel shape not good, should be all woody.
5-tiny and cheap volume and radio swich
I was looking to buy a used Cadillac Escalade from them. Their salesperson Gregg was great, he told me the truth about the vehicle. Thanks to his honesty I realized that the car is not what I want, and I avoided a four hour drive there. He sent me a lot of extra pictures and they showed the bad things about the car. Extremely professional and polite. They are very honest and I would love to do business with them.
Tec2231/pliers scammed Brick City Motors and the finance company by pretending to live in New Jersey-he lives in Manhattan, New York City.
2003 Cadillac Seville STS Review
Great car, problem engine
by Ironmike from Dayton, Ohio
January 28, 2019
3
Bought used with 78,000 miles, have driven three years. Amazingly comfortable to drive and ride in. Wonderful styling inside and out. Oil consumption 600 miles per quart. Water leaks in trunk and sunroof. At 110,000 miles experienced significant loss of coolant. At 120,000 miles oil in coolant.
James is the man at brick city motor. He sold me my first car and make the entire process simple and easy. He's a very patient and helpful guy. Tell him shario send you.
2005 Cadillac XLR Base Review
Most enjoyable car I’ve ever owned.
by Cjstader from IN
July 9, 2018
5
Fun to drive. The performance of the north star engine is supreme. This car turns heads! Love the top up or down on the XLR. The lines are gorgeous either way.
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