We were on our way to gulf shores for vacation from Michigan and our alternator went bad. The staff were so kind and accommodating. The drive to get the part and fixed it in record time so we could be on our way. The allowed us(my husband and I and our to young children to hang out in the lobby as we had no where else to go. Thank you for your kindness and compassion!mi
We decided to drive to Kokomo from the Indy area because of a car they had on the lot. The car was and still is in mint condition. It has been the best use car I have purchased and the best buying experience. Grant Holcomb was a pleasure to work with as was the rest of the team.
Overall it was good experience. However, a few days after I had my '06 Trailblazer in for an oil change I had an issue with my low beam headlights. This issue had nothing at all to do with my service visit at the dealership. I found both low beam lamps to be bad and proceeded to change them myself. Upon changing the right low beam lamp I noticed that the air cleaner intake tube was not reinstalled properly after the service personnel had changed the air filter during my visit. I have never had any service issues with this dealer prior to this one. This was obviously not a major mistake but had it been a different procedure, one that was more critical, it could have been catastrophic. As a GM factory employee myself, I understand the importance of attention to detail and I sincerely hope the service technicians of this dealership do as well.
I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
My husband and I have purchased all of our vehicles and motorcycles at TNT Auto with the exception of one. With more than one location made it easy. If they didn't have what we wanted, they would find it. Everyone that works at TNT are pleasant and down to earth. They do everything to work with you to find that vehicle and very helpful when it comes to financing and making sure vehicles do not leave the lot with any major issues. Safety is a big part of their business. When it comes to trade-ins, they are very fair. All the dealers have a wonderful personality and make you feel comfortable, not to mention they are up front and don't hide anything. Honesty with this dealership has always been great and gets us in just to say hello. They make you feel welcome. They do check back and make sure that you are happy with what you bought and if you have any problems. They take that extra step to make you feel good about them. Shane and Larry have wonderful personalities and they are at the Boulevard location in Kokomo. I would suggest that if you are in the market for a car, truck, or motorcycle, to go and talk with anyone at TNT and you will be satisfied. I know we are.
Not a good over all experience. Sales rep seemed nice but inexperienced. Unable to deal without managers approval. Manager was uninterested in making a deal or selling. Maybe because I was an older individual and thought I could be scammed. I made an offer and was never offered a counter offer. Too bad too could have made immediate sale today. Adams loss.
Truworth is an excellent car dealership with a standout staff. I was able to find the perfect vehicle and Brandon was completely transparent and nothing but helpful throughout the entire process. Brandon and Zach both did everything they could to accommodate our needs and as a result I was able to drive my new vehicle home in a timely manner. The staff was very accommodating, personable and honest! I would highly recommend Truworth!
Overall great experience. Sales consultant, Andrew, was excellent. He was well informed, determined to find us the right car and did not use high pressure.
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