Used Cadillac cars for sale near Windsor Locks, CT

I bring my fleet vehicle here for repairs/maintenance. Other dealerships have treated me like a second class customer because the fleet company pays for everything. I have never once felt that way at Sullivan's. They are always kind and have gone above and beyond for me at times. My husband became a loyal customer here because of their great customer service.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

I have bought many cars and this was the best experience I’ve ever had,Gerald made my buying experience smooth and easy.I would recommend this dealership and this salesman to anyone.I changed my decision on the car I came in for and switched to the one I bought and Gerald made the sale effortless for me,and remarkably fast,can’t thank them enough

I wanted this car... Value for money is excellent for this level. The twin turbo V6 is plenty powerful... The quality and attention to detail is apparent. Rides great! Handles great! Can choose between touring and sport mode mode ..sport mode tightens everything up and makes the exhaust note more aggressive..And it's American.

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.

Quick,friendly customer service. Steve Longey went out of his way to drive us in the golf cart to find my perfect car! The entire process was easy and stress free! Love my new Cherokee!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

My first experience buying car long distance. Could not have been better. Auto was what Phil said. Honest and straight forward. He even booked shipping. Highly recommend dealership.

I've owned this car for 4 years now. It is my 1st Cadillac and I just love it! The ATS is reliable no matter what the weather. It's quick and powerful yet, great on gas mileage. It has all the features you could ever want: 2 wheel, or all wheel driving, heated seats, heated steering wheel, sunroof, programable garage door button, sync cell phone for hands free, push button start, remote start, can even start car from Google/Alexa. Has standard Apps on touchscreen for NAV, Weather, OnStar and Pandora (music). Love the sound quality from the Boise speakers. Despite all the features that I love; There are a couple of design flaws of the car: ATS has a sporty design, it is low rider. For sure it's a smooth ride, however it being so low you do feel all the bumps in the road and slowing down for railroad tracks is a must. I'm only 5'2 and have to step down to get into it. Anyone close to 6 foot tall will bump their knee or head getting into it. As for cabin room, it is tight quarters. This vehicle is not for the driver who likes to carry a lot of things in (their) car. The trunk is small and very little storage inside the cabin area. The front seat has standard small glove box, a small hidden compartment but still too small to really store & access everyday items like sunglasses, coins/change or cell phone. The biggest and most costly Con about the car is getting the headlamp(s) changed. You can't do it yourself, it's too tight of an area to get your hand in the light housing area. It's designed to where you have to take it to a mechanic and they will have to literally remove the front bumper to get access and getting this done is costly expense. Luckily the headlights don't burn out often, but it is a added expense to have in mind. Over all, it is the best vehicle I've owned and I have a wonderful experience driving my ATS and I will drive it until it can't go anymore, then I'll most likely get another!

My first time financing a vehicle... Gary and Lisa helped me through the process and they were great! I felt very comfortable there, I was treated like a person - not like a generic customer.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

It’s fast comfortable has a great stereo the heads up display is nice to have I already have received compliments the cue screen does show fingerprints but I do recommend this car

I spoke to Phil the son last week covering a 1983 Cadillac Eldorado Biarritz. I explained that I was very interested, but I live in Staten Island N.Y. I offered to put a deposit on my credit card, to which Phil said I will hold the car for you until May 4 and won't sell it. I showed up on the lot as promised and the car was there, which look like it just came out of the showroom 39 years ago. Phil gave me yes of his lift, took the car for a ride and went over it in great detail. there were very very minor things to touch, but still amazing. big phil and his wife Eleen were like talking to family. I then proceeded to purchase the automobile. in the short time spent with Phil, my buddy Neil and myself had an amazing dinner at a fine Italian restaurant which was off the chart. THANKS FOR THE DINNER PHIL. your a true gentleman who really loves his business, keep your passion.

If your looking for a car to drive on the weekends that makes peoples heads turn and stare this is the vehicle for you. this is a luxury cruiser for the 70s .Every block you drive with this is guaranteed to get at least 2 thumbs up

I bought a Fiat 500x from this dealer. They gave me excellent service and Alex J was a very knowledgable salesperson. The car is top quality, smooth driving, and very well crafted.

I would like to commend Sales and Leasing Consultant Tylon ("Ty") Curry and Valenti Volkswagen of Hartford, CT. As a recent college graduate, I worked with Ty on the purchase of my first car: a certified used 2017 Volkswagen Alltrack. Now several months since purchase, I continue to be very happy with this car. Ty Curry and everyone at Valenti provided the highest level of service and attention. I would be happy to return to Ty for my future vehicle needs. He was personable and friendly, while being very professional. I especially appreciated his knowledge, attention to detail and responsiveness Thank you Ty for your efforts to make my experience fun and stress free!

Overall, very satisfied with our Lyriq. Beautifully designed and mostly trouble free for literally a brand new vehicle with brand new technology. Solid and comfortable. One complaint is that super cruise works sporadically. One day on a certain stretch of highway, It works fine, the next day,not so much. What’s up with that? Would also love to see more than a measly six month trial on OnStar. Unless you pay for an OnStar subscription, you can’t track your vehicle through the app or even start it from the app. Come on Cadillac you’re not Chevrolet, you can do better, especially for this important vehicle.

Phillip was great and Dena also through the entire buying process. Car received fast from the courier. Can’t get better service from a dealer IMHO. David Dean.

This suv is exactly what I was looking for. It has a great exterior and interior appearance. The ride is smooth and very comfortable. The features of this vehicle are just what I wanted.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Ken was great very informative not pushy great first experience will recommend Ken and dealer

We had a wonderful buying experience with excellent customer care. The staff is helpful and knowledgeable. The technicians are top notch. The car we bought was well taken care of and updated to an excellent status. Will recommend them to all of our friends.

I love this car. It has fast acceleration, luxury ride many safety features that even made my insurance cost decrease. And the work well. It reminds my of My 1989 Pontiac Bonniville SSE. Powerful Luxury

Very good experience, the sales team is very friendly. I like my Lexus so much. Thank you Central

I previously leased a 2014 and was heartbroken when I had to return it end of lease in 2017. I picked up a used 2015 in 2020 and it has been as much pleasure to drive as the previous one. Both were 2.0L turbos, 4WD. I am in Canada, and it performs well, especially in winter, with winter tires of course. The ride is stiff but responsive. Comfort is great in the front. Consider this a two-seater unless you are only putting young kids or people you dislike in the cramped, unheated rear seats. Everything about driving this car is a joy. The acceleration, the handling, the sound system, the brakes, I could go on. Everything about the CUE system is of course abysmal. The design, the reliability, the fact that every once in a while it comes up with a nag screen reminding you to keep your eyes on the road, which you have to take your eyes off the road to dismiss. I bought the 2015 with a broken screen, knowing that I could replace it myself for 1/10th of what the dealer was charging, as I had to do this with my SRX - twice! Both side mirrors have failed and are now secured with epoxy. You would think that a company that has been around for 100 years or so would know how to make side mirrors? But I know that they also don't know how to make headlights, because (as already mentioned) I also own an SRX. If you can put up with the annoyances (which I can), this is a great car.

Dealer call right back ! Not have made my mind yet they were willing to sent the car fax as well amazing

In my 20s, I had a 2005 Cadillac CTS in red. It was a wonderful car—super fast, and I loved driving it. It was both sleek and powerful, and honestly, that car was my world. I regret not keeping it, even though it needed thousands in repairs. Fast forward to today, and I have another Cadillac. She’s beautiful, but she’ll never be my first love.

Edwin was great to work with from the beginning. He reached out shortly after I inquired about the car and scheduled a time the next day to take a test drive. They were able to complete the purchase that day so I could take the car home. Overall, both Edwin and their Finance department were easy to work with.

It was a good experience. The lead sales man was a little on the rough side. But all was good.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

We recently purchased a pre-owned car here. Brandon assisted us. He was nice, knowledgeable and conscientious. It was a pleasure working with him.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

very good . the pm's that werte compleated were checked off and not everey box was checked off like last time . it i see a box checked off and that service was not required or compleated i will go somplace other than your location. a good pm programhave has certain guidelines to fallow. the person compleating the pm's should not check of a pm that he did not comcomplete, and checked off after completion. i hav worked with vehicle pm programe in the U,S MARINES AND U.S Army and U.S Air Force . alos for the city of chicopee for 30 years. it was unacceptable and quite shocking when i picked up my truck to find all pm check boxed checked . this was not my last pm with you but the one befor. ,

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.