Had bought a 2017 Chevy Camaro Convertible back in May, 2018 and had a terrible experience. Needed service on the convertible top and Scott Williams went over and above to make sure it got fixed. He changed my outlook on this dealership for the better. Can't say enough thanks!
We r repeat customers and thoroughly enjoyed our shopping experience. Kami is the BEST! The process of buying my Tacoma was simplified by him. He helped us to get a deal we were comfortable with and we feel we got a good deal and reasonable price on our trade-in. He has earned us as family customers for life. BTW, from the minute we walked in we felt good about being there. EVERY employee we walked passed greeted us warmly. Not so sure about the receptionist though, she seemed indifferent to my being there. Also, i dont remember the name of the finance manager but he was outstanding too.
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
Very disappointed, with 11000 miles the driver seat finish is coming off. Very lows miles for a 2016. Would not cover under any kind of warranty. Very unhappy. Product should last longer than this. We have had several Chev.
I currently own 4 vehicles all came from different dealerships this is the second I have purchased from Russel. Russel has the best and most informed service department in Little Rock. The vehicle I just had repaired I did not buy from Russel chevy and gets a free oil change from the dealer I purchased it from, they made so many mistakes I only bring in to Russel and I pay the oil change
This was the easiest car buying experience in my life. I live in Beebe, and work in Little Rock, so we did everything by text and email. Alexis was great to work with, they had me approved for financing, but I ended up getting a better rate through USAA, so I was pre approved. It might have taken an hour total to do the paperwork, and the only reason it took an hour is because I didnt have the paperwork faxed there before I got there.
I got a great price on the car and they worked my deal to make sure I could get a loan. I was upside down ont my trade, and they took a hit on their asking price to make the deal work. Alexis was easy to work with, and did a great job of making it all come together.
I will buy all of my cars through them from now on.
This was the best experiece i have ever had PERIOD buying anything in my life! Alexis was so nice up front about all details! I will defenitly do all of my future car buying here at smart ford with Alexis Guyse!!!!!!!!!!! And anybody i know i will defenitly refere them to alexis at smart ford my favorite car sellswoman!!!!! Thanks
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