Sales Manager Chuck is a great guy, very fair and friendly. Sales staff follows in his footsteps. Owner David has a soft spot, chocolate chip cookies from Chick Fil A can always help you close the deal.
Friendly dealership. Not pushy. Very knowledgeable & helpful. I???m very happy with them & would gladly recommend them. The employees make you feel like family. Couldn???t ask for anyone better. Rick Sommers sold me my Equinox & he was very helpful & courteous.
My initial complaint was regarding service with Porter Nissan where it was later determined that it was actually Nissan that was preventing my repairs. The service manager made several attempts to convince Nissan that this was a cause and effect issue however Nissan balked at the repairs. The service group at Porter are top people to deal with and will go the extra mile for you. After it was all said and done Porter was in my corner.
I will always recommend anyone purchasing a vehicle, from Jeff Diambrosio. Joe Hernandez and Lisa Porter, always treat me and my daughter, like family! This is my fourth purchase from Joe, and my sixth purchase of General Motors. It is so rewarding and refreshing, to work with Joe and Lisa...knowing I can call them anytime, if I have any questions. I am truly a satisfied customer, and appreciate the great service. Thank you Joe and Lisa!
I had a wonder experience at Diver Chevrolet (Pennsylvania ave). Rusty helped me find the perfect car. He was very friendly and professional. I would recommend him to all my friends and family. The business manager Michelle was also very friendly and made my purchase very easy ! Thanks Diver Chevrolet
Saw a vehicle listed online and emailed the dealership after close. I was contacted the next day by Bill and he was helpful right off the bat. I drove down from PA and the car I was interested in was set up out front and ready to go. It turned out to not be a fit for me, but Bill and Scott did their best to fill my needs. I came away without a car, but these guys did their best to find what I was looking for- no sales pressure, took the time to understand what I was looking for, and all of the other people at the Greenhill location that I had contact with were courteous and friendly. I'd recommend this dealership to anyone in the market for a vehicle.
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
Jim was ABSOLUTELY wonderful. No wonder hes been there for 20yrs! Also, the staff in whole was great. The after hours pick up was very convenient. Leslie was very engaging and her joy was contagious! I will not use Faulkner for all my mechanical needs. Well done!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
They. Got my parts and installed them in the time I need my car to go out of state
And they finished the job before I finished my coffee,
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