2013 Ram 3500. Best car buying experience ever!
November 29, 2017
To start, Cosmo Motors is a fantastic dealer!! From start to finish, the car buying experience was exceptional. I purchased a used 2013 Ram 3500 and had traveled from Ohio to North Carolina to do so.
Prior to my trip, my salesman, Storm, was extremely knowledgeable about the truck. He answered every question in a very timely manner. If he did not have the answer, he found it, and responded to me right away. Due to my flight schedule, I arrived to the dealership prior to it even being open for business. They had a few people there to open the doors and I was treated like family. It was not the dog and pony show you get at just about every dealership you go to these days. They care about each and every person that walks through their doors.
I met several employees that conducted the inspections on the truck. They took me around the vehicle and pointed a few little things they replaced and why. I met the owner, Cosmo, and we actually took his wife's car for a test ride while the final detailing was being finished on my truck.
My truck looked and drove as advertised. The pictures actually did not do the truck any justice! Following my test drive, I sat down with the finance manager, Chance. We doubled checked all the paperwork and then I was on my way to drive back to Ohio. Cosmo also offered me a military discount on my truck.
It's really hard to find a great dealer in this day and age but Cosmo has a customer for life!! Since my purchase, I have been contacted 3 times by Storm. He wanted to triple check that there were no issues with the truck. I can not say enough good about this dealer. They also sent some amazing chocolate chip cookies to my house with personalized Thank you!
To everyone at Cosmo Motors, Thank you!