Hate car shopping, but Court made it pleasant by listening to our needs, and he delivered beyond our expectations. What was wanted wasn't available, but knowing what we desired, Court patiently provided us with alternatives that could meet our needs/wants until we found just what worked for us. He thoroughly explained every vehicle's functions and features. He also understood our limitations, and the dealers' finance person got us to the monthly payment we could afford. We understand there's a process the dealers use, and that's okay, but Carswap never exerted pressure through the entire process as some larger dealerships have a tendency to do.
Barry was very professional and responded in a timely manner. He let me know his schedule so I could phone him for some more info on the car. He was straight up with me about my current car's value and told me they welcome trades. Even though I did not do the trade, I will continue to check out their inventory for a possible future transaction.
I sent a message inquiring about the details of a 2012 Corvette z06 for which they only had 3 images online. Couldn't tell much from those photos thus wanted to see more, especially what they meant by "satin black race stripes". A representative was very quick to respond and sent me links to and some information about other Corvettes, but never really addressed my question, and never got back to me after my response email. I'm impressed by their inventory or Corvettes considering they're in a not-so-densely populated area, but I would have liked some more informative feedback/material. Nevertheless, I'll probably try contacting them again in the future...maybe it's just been a rough couple weeks for them.
I drove 150 miles just to get the right truck from Jerry`s.It was exactly as described,and I thought the asking price was very fair.Also,I received top dollar for my trade.Overall my experiance at Jerry`s was very positive.I would highly recomend!!
Growing up, two of my uncles owned car dealerships, so I can genuinely attest to the level of professionalism and willingness to work that I was shown by the guys at Big City. I had Zach, and the efforts he made to accommodate me and get me the best deal he possibly could were as yet unparalleled by my experiences with other dealerships. Big City made their bigger competitors look bad, and that was just with the actual negotiation and selling process.
As far as the car itself, I can also attest to their incredible quality control and level of restoration. To my 2015 Ford Fusion, they had put on new tires, repainted the front to remove chips, detailed every inch of the interior (including taking the seats out and deep cleaning them), tinted the windows, and polished the outside to the point that it really felt like a new car. Cannot recommend these guys enough!
I had great service from this dealership. I worked with Jeff to buy my car. He was able to pick me up in vermillion to let me test drive the car and did a fantastic job. The price was fair and the car was as advertised. I highly recommend this dealership.
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