I have always been wary of salesperson, often with good reason, but you have helped to redefine the stereotype.
Thank you so much for answering all of my questions. Rob! You can be sure that if I have any friends looking to purchase New, Use, or Certified car. I will send them to Bob King, and tell them to ask for Rob Baker.
I bought a 2006 Mercedes that had some problem a few days after the purchase . The warranty company did not want to cover the problems. Baucom stepped up and called the warranty company. After a couple of days the warranty company called to let me know that they would cover the problems. Thanks!!!
I contacted this dealer about a car that I was looking and the contact person did everything I requested! I asked for the build invoice and he promptly emailed it to me! I also felt no pressure from the sales person! Thanks for the info and pictures!
Jay and Charlotte helped us find exactly what we were looking for and we could not be happier. They did not attempt to sell us something more expensive or pressure us in any way. Everyone there was knowledgeable and helpful and made every single step of our purchase easy. They have an awesome selection and prices are much more reasonable than the other places we checked. You can tell they really care about their customers.
MR. Bill Hoops was very accommodating to my work schedule. He listened to my needs and attempted to meet them. He was professional at all times, friendly, and showed me the vehicle I was interested on as well as the very accommodating facility.
Every sales rep was very knowledgeable and caring of all the customers that came in. I worked with Bryant and Jeff to find the car the I really wanted even though I was very indecisive. I’ll definitely be recommending this dealership to everyone.
This was, without a doubt the most positive car buying experience I have ever had. My husband and I came to Bob King to look at a Buick Cascada. I was in the market for a new car and I wanted a convertible. I had my eye on a used Cascada in Sanford NC but wanted my husband to see a Cascada before I bought it. We came into the show room and Mr. Carrol met us at the door, introduced himself and let us look at the cars you had on the lot. We drove one and loved it and we were going to buy the one in Sanford but when Mr. Carrol started talking numbers Sanford went out the window and I bought a buick from Bob King. I had pre arranged financing and your finance manager beat my credit union inside out and the deal he presented was fantastic. Your service people were awesome, your salesman was awesome, and your finance guy was awesome. They took care of everything and it was so easy. I love my Cascada and the next time I buy a car it will be from your dealership. Thank you all so much- you have a life long customer with us.
ALL of the Staff at Bob King understand and display the true meaning of customer service. They truly want your business and make sure you are completely satisfied. Aside from doing what is expected, they go way above and beyond. One example; I never opened or, for that matter, touched a door while I was there because someone was opening it for me. I cannot imagine going to another dealership. Thank you to all of the staff at Bob King.
Purchased my 2017 Chevrolet Equinox from here. I am loving it!! These people try really hard to work with you and make sure you leave Happy. They are very honest and I would definitely recommend this place. They have a huge variety so you have options to choose from. I will definitely be dealing with them from here on out!!
What a wonderful experience! Jimmy and Matt were so knowledgeable and made my move to a new Honda Accord seamless. I love my new ride! Priceless…
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