I found a car on their website Friday night. Went to go the next morning to check it out. Ray was great. Super easy to deal with. The car was in great condition, exactly as he promised. Was an extremely smooth transaction, we never felt pressured, if anything, it felt the exact opposite. would go back there anyday to buy a car!! Thanks Ray and Eddie! I love my new (used) car!
Had a few cars picked out before I arrived. Called ahead and they had them ready. Customer service was no frills, to the point, bottem dollar. Nothing fancy, but they know the high end cars and were very helpful. Would go back
I bought a 2007 Toyota Tundra. It was in really good shape. A little high on mileage, but not bad for a Toyota truck.
They did not pressure me, gave me a fair price for my old truck and gave me a good price on the truck. I bought the extended warranty but I expected to have to put some money in It. It needs new breaks and I am voluntarily changing the timing belt to protect myself and the engine. Other than some new filters and some new oil and a few minor light bulbs - that is it after some very good mechanics inspected it.
Ray did not guarantee anything and that is how they roll. You can purchase a warranty to give yourself some peace of mind.
They helped me with financing and made it easy for me. You never know what you are going to get especially with a used vehicle. I have had good luck and bad luck. These guys did not lie or misrepresent anything.
I think I got a really good deal on a four door Tundra with four wheel drive and they treated me fine.
...most people do not take the time to write positive reviews. So for every negative review there are potentially hundreds of satisfied consumers.
I purchased a vehicle from this dealer sight unseen. I called and Ray answered the phone. I asked him if he could sell me the car over the phone. I had to trust that the vehicle was in the great condition as stated in the ad.
I made him a reasonable offer which he accepted.
Within minutes I had the paperwork I needed to complete the sale. They offered delivery to my home for $175. A very reasonable price that saved me a 4-hour round trip.
When my vehicle arrived and was exactly as described.
My first call to Springfield Auto Mall was Wednesday night and my new car was in my driveway Saturday morning.
Thank you Ray and everyone else at Springfield Auto Mall for making buying a used car a hassle-free experience.
I took a huge leap-of-faith buying a car I had never seen.
Thank you for your honesty and integrity.
I just bought a cream puff 2001 dodge pick up with only 26,000 miles on it. It could not have been any closer to what I wanted and in much better shape than I could have ever anticipated. Victoria was so helpful and kind through it all and I thank her for her help. I love my new buggy and I am so lucky to have found such a quality truck.
Highly recommend Terry Allen. We have known him for a long time and he always finds the vehicle we want! The service department employees are always very friendly and helpful. We will keep coming back!
Mitch (sales person) was great from the first time we spoke on the phone about the 2012 GMC Acadia SLT2. He was accommodating with my limited time-frame during an extremely busy time. The owner even came to help make things run quickly and smoothly, personally taking care of some of the minutia involved in the sale. Besides that, they were very no nonsense to deal with when it came to negotiating price and I feel like I got more than a fair deal. I couldn't be happier with my overall experience at Graue and you can bet I will be a repeat customer.
Overall the time and patience was good, very helpful.
And my 2014 Chevy Equinox was clean, inside and out.
The staff will help with your acceptance, and approval if you need it.
I would go to them again in the near futre
Was very pleased with Max Poszgai. Would highly recommend buying a car from him if needed. Dealership was efficient. Went the extra mile. Stayed open late to finish the deal. Really felt they had a genuine interest in us. Great experience overall. And the cleanest men's bathroom I have ever used in public. Thanks Max
My wife and I worked with Terry Allen at Graue Chevy at Lincoln for practically the last two months. We were after a specific '16 Chevy Impala (Consumer Reports has the '16 Impala ranked very well) with a certain list of options that we wanted (we keep our cars for a long time). After determining that we would not buy a '17 Impala (no cd player in the model they had on hand; even though Chevy had a nice temporary discount on the new models); we regrouped after they found a '16 Impala at an auction at St. Louis.
I was quoted a price range we would be at; they purchased and brought back the car from the auction and had it detailed for us. There was "no" high pressure sales attempts to get us into additional coverages in the F&I office. But plenty of options were laid out for us to consider if we wanted "gap" insurance, disability, and many others.
After almost going through the buying process at another dealership (same make, same model), we are very glad we held out and worked with Terry, the F&I Manager & Graue Chevy. Terry's been in the auto business a long time and was very straightforward in every aspect of the deal.
GO to GRAUE!
Great first experience at Graue with the purchase of a used Jeep Grand Cherokee. I had known Terry prior to working at Graue and knew he would be able to find whatever vehicle I was looking for. He did just that and more! He found me the best possible vehicle for the money I was wanting to spend. I don't have enough good things to say about my experience. I will definitely be sharing my recommendation! Thanks again Terry and the team at Graue!
Bought my first car here and worked with Tim. He made the process so smooth and easy. Definitely a good salesman! If you are looking for a car and are not sure, I recommend Tim!
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