Brian was great made a great offer I spoke through email and by phone he was always nice and never pressured me. Whatever I ask for he had ready for me as quick as possible. He never played games and truly offer a great price off the bat. Unfortunately my mom decided not to by a car at all. If I am looking for a car in the future I would surely go back to him. Outstanding customer service!
Justin was great to work with. We were coming from a long distance to look at a particular car and he made everything continent as possible . Communication was very fast and professional. Would definitely recommend to a friend.
by Steve & Diane Lieder from Brooklyn, Michigan 49230
April 9, 2018
When Brad took over for Adam as the Lead Honda Service Advisor, we quickly realized that customer service remained the primary priority of the Service Department employees. Brad possesses a very positive and friendly demeanor, going the extra mile to ensure the customer is always satisfied. He treats my 2006 Ridgeline as if it is his own. Paying the bill is never a fun time, but dealing with Brad makes it a little less unpleasant.
Kudos to Brad LaFollette for always going above and beyond!
I recently started the process of car shopping, which can be a bit overwhelming at first. After talking to a few different sales reps, I found myself more discouraged, until I spoke with Tim. He was patient with my questions, took his time in going through their inventory to find cars within my budget, that also had all the bells and whistles I had wanted. Tim was very kind and made me feel like I was more than a commission check to him. I look forward to stopping in soon!!
I purchased a NEW Promaster City Van with the help of salesman Scott Robertson and had an outstanding experience all the way around. Very friendly, professional staff. Vans are mostly sold on the used car lot and you will find Scott there. The City van has been trouble free so far (1,000 miles 2 months) and gets better than advertised mileage. I am 70 years old, this is my 46th vehicle purchase and my first automatic transmission, first Chrysler vehicle. So far, so good! Nice dealership. Larry Robinson--Whitmore Lake MI
Chris the body shop manager and Scott the painter did a great job repairing my cherished 1969 Corvette. The cracks were repaired and the front of the car re-painted. They finished on time and did a super job. What a pleasure!
It was an overall great experience all the sales people were extremely friendly and nice to me and helping me with any issues that I have I would recommend this dealership so all my friends and family for their future cars
This is the 4th Toyota I have bought from them All have gone 500,000 miles plus but one that was in a rear ending total with only 80,000 miles on it. They have maintained all of them till I gave them to my son and he drove all of them for years before selling them.
We are from Grand Rapids, and found the truck we wanted at Red Cedar Auto.
I called before we went down, and worked with Jamie through the process. The complete process went well, including using a credit union through them to finance truck. She did a awesome job to make this a good deal, thanks Jim
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