Earl and staff were all very helpful and accommodating. They provided timely responses to my questions via phone and e-mail without being aggressive and impatient. I appreciated their candor and dignity and the mature way they do business. J's has a professional office and approach. It was a pleasant experience to buy a car from this business in Manchester.
We have been looking for a 3/4 ton truck for a quite a while now! Saturday we spent the looking at different dealerships with no luck until we got to J's Auto! Scott was extremely helpful and the rest of the staff was fantastic! We ended up purchasing a truck and the buying process was hassle free! We love our new truck and highly recommend them!
I sent out an email in regards to a truck j's auto had on inventory and earl called me right away they next morning and gave me all the information i needed to know about the truck there finance lady Kayla went to work and found a credit union that would finance me which was really pleasing since i had no credit history from lack of experience and very minimal loan experience! I went down the next day test drove the truck filled out the papers put a down payment down and came home with a new truck in less than 48hrs from when I emailed them originally
I saw several vehicles of interest in their inventory on Facebook Marketplace and drove an hour to see and test drive three different vehicles. I did not call ahead, but was instantly greeted and allowed to set my own agenda and test drive all three vehicles. The salesman, Kevin, was very accommodating and helpful with no pressure at any point. Once I identified the vehicle I preferred, I found them to be forthright and fair in negotiating the price, including my trade in. From there, their Finance Manager, Kai, was very helpful in completing the paperwork and accommodating our schedule. I had a five star experience and would gladly recommend this dealership to anyone in the market for a used vehicle.
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
I was greeted right away. The sales and finance people where very friendly and helpful. They answered all of my questions. Nick asked what I wanted and the 1st truck he brought to show me was the one I bought. I would definitely go back to Mcgrath’s to buy a vehicle in the future. If you ever go to McGrath Chevyland asked for Nick Gordon he will help you and treat you good.
This is a real review, i have no affiliation with any employees there.
I put these guys through hell along and never did they get disrespectful with me over the 6 days leading up to me buying my Challenger Scat and Shacker 392. They gave my a great deal, and beat my banks APR when it came to sing for the loan. I will be a long term customer now.
We bought a 2014 Chevy Sonic in Feb 2016. We were told it took semi-synthetic oil. With the car I gor 3 free oil changes. Thinking the oil needed to be changed every 3 months or 3000 miles I scheduled an oil change because according to what I was understanding it was past due. Nobody told me any different. I got it serviced and again nobody told me I could wait almost 5mos 5000 miles before I had it done again. Like clockwork 3 months later I had it in again for an oil change. Again nobody told me. I used up 3 free oil changes PLUS two more one of which cost me $48 and another that cost me $52 and still nobody told me. I became aware of this when we needed to purchase another vehicle and bought a 2014 Chevy Traverse and we were told then that it takes semi-synthetic oil and doesn't need to be changed as often. I contacted service and they gave me the run around. Tried to tell me I didn't have the service done there. But yet it was listed on my service log each oil change I had done. Well a gentleman called me was going to look into if I could be reimbursed in anyway and have heard nothing from him. That's been a month or so ago. My advice Be watchful and don't take anything at face value. Would only recommend with words of caution.
Convenient. Service department is a little over zealous with service recommendations. Example : suggested needing alignment because tire wear was off VERY SLIGHTLY. The tires have 73000 miles on them and still have great tread wear.
I have been buying cars from Rick for over 30 years, bought over 20 for myself and family. everyone I recommended to go there has been happy, laid back no pressure very knowledgeable . All of my family buys their cars there
Had a great experience with the people I worked with, very friendly and made the process of buying my vehicle very easy. I would recommend Susan Cantrill or Scott Lamberson to anyone looking to purchase a vehicle.
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
Great experience! Kelly & Alisha helped set everything up. Steve was our salesman and he did a great job answering all our questions and explaining all the options on our truck. Micaela handled all the paperwork and went over every document. Thanks to everyone at Brad Deery Motors!
I drove 120 miles from Madison, WI because I had a previous exceptional experience with Brad Deery Motors. This time, I was able to purchase yet another vehicle in great condition, low miles, and at a great price. My sales representative was Bryce Murphy. He was very friendly and skilled in assisting all the important aspects of making another great purchase. Bryce was very well informed of the Chrysler minivan features and he was especially sharp on all the electronics. Bryce anticipated most of my questions and the few times he didn't know the answer, he was able to quickly research and provide a concise answer. I was impressed with Bryce's knowledge because I am a very detail oriented (internationally recognized) engineer. I had carefully researched the models and market I was interested in over a 200 mile range. With Bryce's assistance, I got one of the very best deals in this area. In closing the deal, Bryce made sure to arrange for good follow-up and feedback for any future questions or concerns without pressing (good quality control). I highly recommend Bryce and Deery Motors for your consideration.
Excellent customer service! Mike was very patient with us and wasn't "pushy" which definitely made us feel more at ease. We would definitely buy from Brad Deery Motors again and wouldn't hesitate to recommend them!
They were very courteous helpful no pressure and willing to haggle. A great sales , finance, and service department. It was well worth the hour Drive for the deal we worked out on a 2017 dodge Caravan very happy and Scott Lamberson our salesman was outstanding
Great price for the vehicle. They met my demands for my trade and worked with me on a great price for the vehicle we drove home.
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