Bought a new car today and it was the smoothest experience I've ever had doing so. Jake was in communication with me from the time the car was on the truck on its way to the dealership, notified me when it arrived, and was patient with us throughout our test driving the car for over an hour. Then he took care of all the financing while I was at work so all I had to do was show up and sign. If they have the car you want (or can get the car you want), I wouldn't hesitate to give them a chance.
I was looking for a new to me vehicle. My brother actually heard about this place from a friend. It was the best car buying experience I've ever had! I was able to test drive all that I wanted. There wasn't the usual you can only driver this it's the only thing in your budget. They took my truck as trade at a great trade in value. I was there not quite 2 hours but most of that was test driving and weighing the diffrent vehicles against each other. I will only be going to Peterson's Auto from now on. And that is where I'll be sending all my friends & family.
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
We left Arizona on a beautiful December morning headed to Utah for a long awaited ski trip.
We had been looking at Suburbans online for six months and were hoping to find a "newer" used one while on vacation in the Salt Lake area.
Shamrock was our first stop as they had a Suburban with the color of interior that I wanted.
Wow! Everyone exceeded our expectations! We unloaded our ski gear and bags on the spot and reloaded everything into our new Suburban. Our ten year old (still in her jammies) curled up on their couch and watched TV while our older kids cleaned out the vehicle that we traded in and mounted our ski rack on the new. The whole process took less than two hours and could have gone faster, but we bought some assessories and weren't rushing ourselves.
Thank you Jake (and all) for treating us like friends. We will keep our eyes on your inventory and hope to buy from you again.
Jake and Brady, our time in Park City was amazing!!! Thank you for taking care of us so quickly so we could get back on the road and enjoy our trip. We're really enjoying the new Suburban. Hopefully our old one will be a blessing to a family too!
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