I live in Illinois and was searching for a jeep wrangler. I looked all over and found a jeep at the Used Car Factory. Contacted the dealership and talked to Joe and set up a time to look at it. Everything was there as Joe said and ready for me. Joe was very helpful and let me take my time and didn't give any pressure at all. I ended up leaving that day, contacted the dealership again and talked to Jay, Joe's brother. I set up a time to come and take the car to an outside mechanic for a 3rd party review. Jay was totally agreeable and was easy to work with as well. I feel I was treated very fairly and Joe, Jay and Dean (Dean is another member of the team) all were very open an honest. Buying a used car means there will be some issues with the car, after all it is used, but I feel very confident in recommending the Used Car Factory. Joe, Jay and Dean all work as a team and are all straight shooters. Bottom line is they seem to work by the golden rule, Do unto others as you would have them do to you. They will treat you fairly.
I do love this car yet I truly dislike Chevrolet
by Whyme from Joplin, Missouri
December 12, 2018
This is a ex police car and is currently having its retirement years with me. This vehicle is comfortable, quick, and fun to drive. The motor has the power, and the fuel economy is good for this vehicle.The only problem I have had so far is the water pump going out. Something that does make me not like this vehicle is that Chevy doesnt know when it has a good thing and has to always screw it up. I also dont like the fact that the American People Bail them out in a time of crisis and now they are turning their back on their employees. Its sad as this vehicle could have been just as great of a car as the 64 Impala with the same following if only GREED was not a main focus. Also I would like to say that Unions are not helping this situation and are also greedy no matter how they put it. No person deserves a salary of over 1 million a year (CEO) with a golden Parachute and neither does any employee deserve 25 dollars an hour with full benefits and a good retirement. Most Consumers dont make that amount.
I am so pleased with this dealership they gave me a great price on my car even though I file bankruptcy they were still able to get me a payment I could afford in the car that I wanted and an awesome warranty
Could make someone a great buy
by T.A.N from Southaven, MS
November 18, 2018
This car had a ton of room front and back. It was also very good on gas and had a boatload of features.... the trunk was gigantic.
Very good, not pushy and transparent. Went in for a new Kia Soul wife didnt like it. Bought a used Mazda 6, it had a dead battery which they replaced without me asking. Thank you Vince.
Worst GM model I have ever ftivin.
by Ranting Citizen from Olympia, Washington
December 1, 2018
We rented one for a month while our car was in a body shop. It was nearly impossible to assess position on the road or in a parking lot out the rear window or using the side mirrors. Entering or exiting the drivers seat without banging the head is nearly impossible. I've owned three chevys, two Buicks and one Oldsmobiles. This model isn't worth owning.
I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs.
I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
Sergio went out of his way to make a deal that I was happy with and dealership was too. Great job Sergio Rivera thank you
Just bought the car, appears to be great.
by Professor Jim. from Loma Linda, Ca.
December 14, 2018
Just bought the car last night. The car is loaded with many
electronic items. Very fancy. A great smooth riding car. As a great
beautiful family sedan should be.
The reviews from experts say that this is a classic born again.
Too bad in 2019 that G.M. will stop making this car. Such a shame.
Greed on the part of the Auto. maker.
So far the car exceeds all of my expectations. large interior for a modern 2 up front, 3 in the rear.
I need to read the owner's manual to be able to set the stations on the radio.
I had to look on line to learn how to open the gas cap door.
No lever on the floor. What? I believe that the exterior mirrors are too bulky and placed too high. They create a blind spot on the left side.
It is scary to look to the right over my shoulder when moving into the right lane, Too much mass on the right rear pillar. The right mirror is barely adequate to see to the right - rear.
All in all I really like this car. It is beautiful and will last me for the rest of my life. I see real quality in this car. Impala LE edition. Gorgeous stitched leather upholstery going up over the dash.
Spacious back seat area.
A VERY QUITE RIDE, MINIMAL ROAD NOISE.
Just like the big cars of a bygone era.
Respectfully, Jim Cook
Cody was very helpful when it came to buying my car from Kunes. He found me a great deal for the specefic car I was as looking to get. I would give him considerarion as well as the entire kunes team In Delevan to new customers looking to buy a vehicle.
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
Don and Robert were awesome, both were very upfront and honest. I got a great deal on the RAM, but I also earned a couple of friends. I will go back to buy my next vehicle no doubt. Great business, great people, highly recommend Don but you better be ready to hear the truth bc he's a straight shooter.
Love my impala
by Shadysson18 from Miami
December 20, 2018
I absolutely love my impala. It has plenty of room in the front and back. It's very stylish, ther performance is unmatched by others. It's very fast and reliable.
Just finished up my purchase of a new Jeep Grand Cherokee from Kunes Country in Elkhorn Wisc and I can say it was one of the easiest purchases I have ever made. The staff was incredibly helpful and pleasant, which continued to enhance the buying experience...genuinely nice people. My sales person was Mike Oberthaler. He stayed in close touch by phone and email during the process and made the transaction go smoothly. He also provided good advice and explanations of the various rebates, models, options and pricing. Mike also tracked down a vehicle for me that more closely met my needs. I would encourage anyone in the market to give them a try.
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
Most reliable car I've owned
by D.Smith from Chicago, IL
November 28, 2018
This car meets all my needs. For a tall guy I have plenty of leg room and room in the back for my kids to sit comfortably. Rides great!
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on.
I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy.
I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work...
the Chevy impala premier
by Frank from Kissimmee fla
October 5, 2018
This is a fairly good car except do not ever get the 20 inch tires they are incredibly noises no matter what the dlr of course dosent know about it everything else was good I have 36 thousand miles on it the other morning went in for normal check up and it was steaming in the front of the car in the dlr ship parking lot lucky for me it turned out to be a water pump at only 36 thousand miles the dlr was very good to me they fixed it next day under warranty the whole place treated me great one service writer was Chris the other bob this was at Healy bros Chevrolet in Poughkeepsie ny and now back to fla.
The service I received from Bre, Kadi and Lauren was nothing short of amazing. These ladies go out of their way to make sure you get what you need.
Great car, very comfortable & reliable.
by Grandpa T from Oklahoma City, OK
November 17, 2018
This car has served me well. I have driven this car nearly 100,000 miles, no problems, very little maintenance.
The car looks as good now as when I bought it over 5 years ago when it had just over 34000 miles. The car rides and drives so well. Lots of leg & head room. Large trunk capacity. I'm 72 years old and I drove the car easy, maintained it and kept it in the garage when not driving it. I think you would be impressed if you saw and drove this car.
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